Right Florist reviews and complaints

I have the same experience. I have order th eMixed Fresh Fruits with Cheese, Biscuits and Chocolates.(Gross Weight 3 Kg.)
and Big Mothers Day Greeting Card greeting card in order HRFI-[protected] for mother's day on 11/05/2015. But my mo received only some old friuts only, nothing else. Cheese, Biscuits and Chocolate and Big Mothers Day Greeting Card were not delivered.
I even raised complaint for this, still no action on that. It is very irritating service . Dont believe this site.

Worst and worst services! I have booked birthday gifts to beloved ones and they didnot respond in appropriate time. moreover they have asked me the extra money to deliver the gifts! thats bull crap. I have paid the full amount which they mentioned in the site with delivery charges.
They are fraud and dont trust tem at all.

Scam company. Accepted order, did not deliver on time, tried to blame me for ordering of the wrong "menu" even though their own website.

Delivered damaged goods. Blamed courier. Refused to fix despite sending photo evidence of damage - kept asking for more photos even though damage was obvious. Pointed to some arcane ToS about how they were not responsible for courier damage even though it was THEIR OWN courier - and how can this happen to 2 orders? Customer "service" folks are downright insulting to the customer.

Stay away from this company - run away as fast as you can! You have been warned.

I ordered a Birthday cake and flowers for my elderly father through Right Florist's website and received extremely poor service.

To start off, I had issues with their payment gateway which was not easy to navigate and had to call and confirm with their office (Call Centre) to ensure payment was received. The two tel attendants a male and female duo, that I spoke to were rude and informed me that I would have to call back again in 30 mts so they could verify the same in their system. I called back later to confirm receipt and one of them hung up on me before I finished speaking!

On delivery day, I called their office again at around 5pm IST to find out why there was a delay, as I had left notes requesting for the items to be delivered before 4pm. The discourteous staff I spoke to was quick to point out that they do not guarantee a delivery time and the best they could do was deliver it before 8pm! The reason I chose Right florist in the first place was because they had a branch in Thiruvananthapuram and after reading the flowery words on their website, hoped that the gifts would be delivered promptly at a reasonable time during the day! I did not receive a confirmation email indicating when the gifts were delivered.

In the end, I had to call my father and request that he stay awake for his 'Surprise' to arrive which he got to see a few minutes before going to sleep. I received a pic of the cake and the flowers the next day and it looked nothing like the pictures displayed on their website. My father received a pineapple cake with no pineapples and a bunch of flowers that were far from fresh.

If you really do not care about customer service and would be content with poor quality cakes and flowers reaching before midnight, give these guys a try.

Hi, I have ordered Rakhi in India for the delivery date 27 Aug, 2015. Its not yet delivered and also when I am trying their customer care for hours they are not picking my call. They are fraud. I still hope if they have some curtesy please send my rakhi to my brother. I am so frustrated as this occasion means a lot to me. please guys never buy anything from this site. They are cheaters and will never deliver your order.

I ordered wines and beers to be delivered by Germany Flower Shop, to an address in Berlin. The wines did not arrive at the address at all but I have had no reply to my four queries. I was charged $130 USD by Skrill, acting on behalf of Right Florist which I assume is a part of Germany Flower Shop. I would advise that no one orders from either Right Florist or Germany Flower Shop. There is no contact number for either of them!

Easy Saver has charges my account fees which never been mentioned while i was buying the flower.

They have taken order for Raksha Bandan and delivered after 4 days of the event. When I called their customer care, they ask us to check Terms & Conditions. They are in the market cheat the people. If u want to loose ur money then only do business with them, There is no point in contacting their customer care, as they are very arrogant; U will loose ur patience if u talk to them. Better find any other alternative than placing order with these guys. I have placed the order only after they mentioned that they are still taking orders for Raksha Bandan on Aug 6th, But they delivered on Aug 14th. THEIR CUSTOMER SERVICE IS HORRIBLE

Pls don't try this site ever, Below is my experience with the "Right Florist India Pvt. Ltd"
Site is appared under diffrent website -

This is to inform you that, there is some teams available and they were doing scams relates to sending gifts to india. This was happened to me on last Monday (10/02/2014).

I was searching for some gifts to india on account of valentine day, I got one web portal Gifts-To-India.com and I go through the same I have called the service team and asked the delivery availability at my desired place and time of delivery. Once I have completed the order, I got a mail that your order is processed and it will delivered on the same day and next mail is stating the courier items dispatched through the speed post with a tracking number .

Again I have called the customer service and asked the date of delivery, , the guy who attend the call confirm that courier items they cannot give guarantee on the desired date but other items will do on the same day, then I have asked him tracking number is not available in the speed post tracking
and he told me that same will be updated latter on but still now that tracking details not showing anything on system.
EW114476680IN of speed post (Speed post tracking number )

They were taking money through credit cards and I have done the payment through credit card.
They have provided false customer service number and 24hours will be busy.

I want to bring this into your attention that and trying to save other not to deals with these kind of sites and everyone should have to check the honesty of the each and every sites before going ahead.

Below is the contact numbers and web portal, they mentioned for customer service.

[protected], [protected], [protected],
Gifts-To-India.com
Finally the status is there is no refund and i lost my amount INR 1500/-...
I just want to inform you that pls read and lets realize the same and take a decision ...Let me conculde very bad customer service...
If you need any further clarification, call me on 00973-[protected]

Thanks and Regards
Libin Varghese

Most horrible customer service. NEVER deal with these frauds www.keralaflowersgifts.com

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