TRX - The Alliance reviews and complaints
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Did not pay tax preparers rebates
It is sad that it looks like i am going to have to take these losers to court. They duped me out of 1700.00. I am looking for other preparers they have duped to proceed with a class action. We have 2 others. I know there are more. I have been promised my rebate on several different occasions and through the BBB but they still have not paid.
Read full review of TRX - The Alliance and 1 commentSoftware wouldn't work for me and they wouldn't give a refund
Software would not convert my data from Pro Series correctly. I contacted their worthless tech support team and they could not make the conversion work. Their solution was basically to rework all my prior year returns to make them work in their software. That was not acceptable so I requested a refund. They refused to refund the purchase price. MY ADVICE-...
Read full review of TRX - The Alliance and 5 commentsDon't waste your money with them
It is January 17th and still no W-2 Software.The 1040's are still draft forms. The software does not convert 1040 clients as promised, errors on depreciation on every return. I called sales today, no refunds for the software after 72 hours. (Very nice since it is purchased months in advance) I have gone back to my old software company and purchased today. Don't waste your money!
Read full review of TRX - The Alliance and 2 commentsLatest upgrade messed up my tax program
The latest update that was posted Saturday messed up my working tax program, when its doing the automatic update it suddenly stopped and rec'd. error message "repository network cannot be found" and stopped downloading. When I tried to accessed the program it will not run and its loooking for a network drive, I am not on the network, program was installed on a stand alone computer. Up to now if I tried to download the update (ver. 7.xx) I am getting the same error message, cannot accessed the program. I am using a laptop, Win7(64), 4gig mem. 500g hd and Intel I3.
One more issue my desktop will nott even run since the update early last week, reloaded how many times still will not work. My desktop is an AMD quad core with 6 gig memory and 2gig HD.
Service Bureau Fees Collected are stolen by TRX Alliance
We have been inquiring about the service bureau payment since June. We were told that they would be mailed July 1st, then; between 1st and the 15th; and then thru the 31st. It is now Nov.17, 2010, We still have not received the Service Bureau Fee payments. We spoke to Josh a few months weeks ago who told us to wait 'til the Monday after which was after the...
Read full review of TRX - The AllianceDo not conduct any form of business with Doug Hughes or TRX
Warning: do not conduct any form of business with Doug Hughes or TRX, they will lie to you over and over for their own gain and you will never recover your money owed or products promised. Doug has been making promise after promise to me and many others since mid July and he still has not paid what he owes us. Doug Hughes and all of his cohorts belong in...
Read full review of TRX - The Alliance and 1 commentNo service bureau check as promised
I've been dealing with TRX for 3 yrs and this past tax season i let TRX convince me to take advantage of this service bureau fee which turned out not to be a benefit but a nightmare. This was my hard earned money. And the lastest thing I was told from TRX was he purchased their own software and he's waiting on investors or funding in order to pay us our...
Read full review of TRX - The AllianceTRX is just misleading everyone
I have lied to and mislead by Doug as well. I was told I would have my check by the firs week in July, then by July 31st. Then I get a email from Doug stated that hey were having problems with employees and they had to fired them and the checks were issued but they could not send them until there "investigation" was complete. The he tells me that check...
Read full review of TRX - The AllianceI have not received anything from them to date
During the month of May 2009, I spoke with some of TRX Alliance representatives, namely Michael Dodd and Todd Reynolds. They offered the 2009 Taxwise Program for $299.00 plus shipping if purchased by May month end. The shipment would be done in December 2009. I thought that this was a really good deal. I had used the Taxwise program from 2001 to 2007 so I...
Read full review of TRX - The Alliance and 1 commentGiving a Voice to Consumers
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