US Auto Parts Network reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about US Auto Parts Network
Welcome to our customer reviews and complaints page for US Auto Parts Network. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with US Auto Parts Network.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used US Auto Parts Network's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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have to mail back part that's broken
I purchased a window motor for my vehicle 7 months ago and it has already broken. The company requires that you mail back the old part at your expense (almost as much as the part itself) in order to receive a replacement or a refund! This is poor customer service! Buy from them at your own risk and pray you don't have a problem with the part as it will end up costing you so much more than just going to your local part dealer! Lesson learned and WILL NOT buy from them again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Warranty Issues
I purchased wheel hub assemblies off of this company in May of 2010, before they were installed a year they went bad. Called the company they said the order was placed a year and a day before I called to get replacements. The idiots dont even know it takes longer then the day to ship them to you. Bottom line THIS COMPANT SELLS JUNK...Save your time and money purchase at a local, reputable parts dealer and leave these idiots to suffer the economical crunch not your local hometown stores.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip off!
I bought seat belts from them. Their website lets you choose the year, make & model vehicle. I expected to get the same seat belts that are currently in my car but these are nothing like them. Then I asked to be refunded all of my money since they did not send the correct part and they say I have to pay to send them back and shipping is not refundable and...
Read full review of US Auto Parts Network and 17 commentsGiving a Voice to Consumers
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