Vacation Promotions reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Vacation Promotions
Welcome to our customer reviews and complaints page for Vacation Promotions. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vacation Promotions.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vacation Promotions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Vacation Promotions, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Vacation Promotions. Your feedback is an important part of our community and will help others make informed decisions.
ABSOLUTE FRAUD
I did not realize initially what I was getting into.
We underwent almost all of the things mentioned by many of the complainants have reported.
They initially approached as being the 'RCI'. Being a member of RCI, I immediately said 'YES' to the offer as it was a great one and approved the payment.
Once I received the package, I saw that there was no reference of RCI. I immediately called RCI to verify and got the reply that they never had such a package. It was already quite late by then as my 30 days were over. I started to have the feeling that maybe I had heard it all wrong.
Therefore, we decided to take the vacation. The famous lady named THERESA was the point of contact and appeared to be so sweet and totally unaware of any wrong doings. She assured me of so many more discounts once I was in Florida. Luckily, I did not fall for them as there was none. She even offered me to get the cheapest airfare, best rates for shows and what not, however, when it came to arranging for them no information came through.
Then started the process of reservations - all dates provided by her were wrong and crappy. After repeated reminders and innumerable phone calls got to get a few of them in order. Everytime, I had to keep calling till the last moment to get the bookings confirmed. Either the dates provided were wrong or the names appeared misspelt and what not. Finally I also had to pay for a couple of nights out of my pocket. Till the last moment, Ms. Theresa kept mentioning that it was not a problem and she will arrange for extension and finally she did not even come on the phone. She made someone else say that sorry those extra days cannot be arranged for and I will have to pay for it from my own pocket. I was fuming but at the same time had no other option.
I have read most of the fraud reports and learnt the lesson that before saying 'YES' to anything I should always go online and check for such frauds/scams.
Also, as per the initial documents recieved, there was a mention of attending a single presentation for the whole stay, but when I received the papers, there was a requirement of attending a presentation at every location that we were scheduled for. We went to five locations in 17 days and had to attend 5 presentations (the most gruelling experience) ever. When I mentioned about this before getting my air tickets booked, I was told (again my the hoarse voice of Ms. Theresa) that - Oh! there must have been some mistake, we will rectify it once you are here - nothing to worry. However, when we checked in at every location we were specifically reminded about attending these gruelling presentations - without which we would not be allowed for the free stay there and would have to pay on our own - so the modus operandi of these fraudsters was very clear i.e. trap them and put them in a situation from where there is no return.
If you do get trapped in any of these presentations - don't ever say 'YES' to any of them as what they are selling there is available at 1/20th of the price that they are offering there - DO NOT BE DUPED.
Further, all the places where they made us stay, the living conditions are not at all up to the standard, leave aside vacation resorts. They promise you a stay in nice places in all the locations but the conditions are far from satisfactory.
I am putting up my experience so that others can learn from this and stay away from the 'TRAP'.
Will definitely write about these fraudsters to all other places and complaint boards.
Hope this will be helpful for many of you.
The complaint has been investigated and resolved to the customer’s satisfaction.
Difficult to get Refund
I was sucked into buying a package from this company for $500 and was given all the guarantees including the right to cancel for a full refund within 30 days. I requested a refund by registered mail within the 30 days. I waited for the next credit card statement at least 20 days and then another statement and there was no credit. I called and was told that I needed to have called to initiate my refund even though the paper work says a written request is necessary and nothing about a call. I again waited another statement and no return. Called again and was told it was being processed. Waited again--no refund. Then I contacted the Florida Department of Ag and Consumer Affairs. I forwarded them all of my documentation. It is now 7 months *Jan29, 2010* after I purchased this package and 6 months after I returned it, and I HAVE RECEIVED THE FULL CREDIT OF $500 to my credit card today! I also initiated contact with the district attorney in FL and will be writing them now to say the credit has been received. You can easily search for these websites and initiate your own complaint. I think the thing I had going for me was the registered mail receipt and copies of all correspondence with this company. Good luck!
The complaint has been investigated and resolved to the customer’s satisfaction.
The Mentioned William M Flinn is "allegedly" a scam artist... has few name variations and/or name extension [ex. Jr. Mike Flinn] has extensive criminal record and knows exactly what they are doing. Like many of this type of Individuals they think they know it all "allegedly" [SMILES], But us too can inform our-self as consumers.They will continue to say they refund has been applied, hoping you give up the fight, after 3mos Credit card company is not going to do much, not to mention the SEC code should not be handed to these people, although they can still process the card it will look better for you at the time of fighting this "Chargeback"
Based on the small details from each one who has posted in this forum, we narrowed down the numbers of room in New Port Richey area in Florida [zip 34652] vacation promotions = emp1-3 = makri inc = vacation int.
Q? why would a good company would change names so much in such of small time frame? ..
I'm Sure you getting the picture..
Owner: Satish menom
GSM: William M Flinn / Jessica Narcovich [both considered co/part owner of bisness
Investor/ Manager : Darren [unk last] also related to Mr.Flinn[brother]
Com IT: Robert Hadley, also appears to be involved with a biz ChopShop 34652
phone number in these types of biz are hard to track due to dialing system, in other word they can change their number everyday, also do they ask for your Credit card number Again when u request your refund? a way of tricking them is asking them to read the number back to you. we understand is not legal for just any body to have a full database full of people names, address, phone numbers, oh yeah, and credit cards numbers.
My recommendation is to call the DOA of Florida [department of agriculture] who also handle consumer services, and express your concern to them, we might not know all the laws like the bad guys, but we do have people that our own government has implemented to ARREST who "allegedly" has been committing this acts of crime.The more calls, the better hope you understand that thee are bigger acts of crime being committed out there, but that's because they only receive a few of your calls, if they start to receive a higher call volume they will focus on the matter.
The Local Number is:
Consumer Hotline: 1-800-HELPFLA [protected]) Florida Only
Consumer Hotline: [protected]
The D.O.A. have benn involved with these individuals in previous times, maybe with your help can help us fight this type of Abusive sales, what else can you loose, but a phone call more and this one will not be for a lost cause, but the consumer should stick together and conquer this issue with the help of this great government branch.
Hidden Costs
"Vacation Promotions" Calls you from either a number like [protected] or [protected] and offers discounted travel accomodations which in my case was $299.00 although it started out at much higher price and dropped as I showed little interest. Upon sweetening the offer and accepting it they will try and upsell you a Travel Club Membership for $59.95 which...
Read full review of Vacation Promotions and 5 commentsMisrepresentation/ Fraud
These people called to sell a vacation package. They lied and said that they were RCI, a reputable company that has been in business for many years. They told me to go to the rci.com website to show me the vacation areas that I could pick from. After I got off the phone with them, I called the 1-800 number on the RCI website and they had no record of my transaction nor had they ever heard of Vacation Promotions. I did lengthy reasearch and found that they go by many names. If they get in trouble with the one, they form a new one and continue their con. The BBB has rated them an F, they do not refund any of your money, and they do not pick up the phone. Just think-- if this is a big company, why do the incoming phone calls go into one persons voicemail. Why isn't there a call center for customer service? The kicker, is that they monitor the websites where people have written about their bad experiences with them. They will write back saying that it is not true and that they are happy to help. Happy to help is right--- they are happy to help spend your hard earned money that they have conned you out of. If you are one of the unlucky ones that has been conned by them, write to everyone you know- the BBB, Federal Trade Commision, and the State Attorney. Someone has to stop them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I could not agree more! We have been fighting this battle for nearly a year now.
Our vacation "experience" was that we were to get a stay at Calipso Cay Resort, a legitimate business, but they have never received any funds from Vacation Promotions. These people need to be put in prison! Check out the internet for more complaints, and whatever you do, do not do business with them under any circumstances!
Buyer Beware
This company (Vacation promotions )is a a fraud!
Ask for the lady named Teresa you will see what I mean!
Dont ask them for you money back. because they will never send it to you!
Just call your credit card company and tell them about the fraud.This is the quikest way to get your money back.
Good luck
The complaint has been investigated and resolved to the customer’s satisfaction.
refund
I recieved a call in May '09 offering a wonderful vacation for a great price and was told that I could cancel within 30 days if I just returned a copy of the paperwork. I requested a refund the following week by returning the papers, a written request(by mail), and also an email. The refund never came and I called many times and they kept making a different excuse each time and at times were down right rude. Don't let them sucker you in!
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
Well, Vacation Promotions are at it again!!! Theresa, their vacation supervisor lied and deceived me out of $498.00 for a vacation that my family and I were supposed to take last Jan. Immediately after our first conversation, I was charged this amount along with a $59.95 charge that I had never authorized. When I asked Theresa what this charge was for she...
Read full review of Vacation Promotions and 1 commentRefund not Received
I purchased a travel package on review for $249. This had a 30 day cancellation policy. I returned the package (delivery confirmed and received) 14 days after receiving it. I have not received a refund. I've contacted them directly. They indicated the refund was in process and that I should received it in 30-45 days. That was 6 months ago.
Sounds like a fraud to me.
Yes it is difficult to get your money back. Even if you use your credit card, it is not easy. Discover card would barely assist me. They gave me a 30 day credit reversal, but then rescinded it without any explanation. They probably had as much trouble contacting Vacation Promotions as I did. VP gives you all the excuses, if you can get them on the phone. They use a series of different phone numbers which are disconnected and reconnected after a certain timeframe. Only after contacting the Better Business Bureau and filing a complaint, was I offered my refund, which took over 6 months.
do you have a number for them?
I also have purchased a vacation package in March 2008. When I was called, first of all the lady told me she got my number from Visa. I have checked with Visa and they say they never sell or give their clients informations. I asked a million questions to be certain of what I was getting. Ended up most of the informations given to me weren't right. So when I called a year later to try booking the vacation I was told my vacation had expired and of course they said for an amount of money I could extend the delay. I complained and told them I was clearly told there was no time limit and told them to get the tapes from my conversation with their rep to verify what I was telling them. Guess they weren't able to do that so they extended my package no charge. That was in April 09. Last September I started calling to try and make a reservation for Calypso Cay in Orlando. I was told to fax my request. I did. More than once and never got a phone call. I sent e-mails. I called again and again and was told they didn't receive anything from me. Strange because I have all my confirmations and also my phone bill to proove I called. So I still haven't been able to make my reservation. Once, 2 weeks ago, someone called me from their organisation but I wasn't home and they never called back. I tried calling back but of course nobody knows who called me. So I will still try to call and call. I hope they'll get fed up with me and give me what I want.
I got a call from Summer Bay Resorts. I believe they have the Vacation Promotions accounts. I had a vacation I had tried to cancel but got talked out of it. Anyway, they extended its use for me which I was planning to take. Now they call me and tell me its expired and they won't honour what I was originally told. However, for $149 they will extend the original package. Needless to say I was not happy but they would not honour the original deal, no integrity there. They would not give me even a partial refund. They just hung up on me and said they'd give it to someone else.
that's life
Got through to their new number [protected]. They are still giving me the run around saying that it takes 90 business days to get back a refund. Sorry I didn't get her name but she wouldn't even listen, kept saying "90 business days mam". She wouldn't even take my name and credentials. I guess they get calls about refunds everyday. I will keep trying and hope for the best. Has anyone ever gotten any money back from these people? Well I will continue to pray that I do get my money back. This has definately made it hard for any other sales person or company as I do not wish to hear any more deals again. VPrep, you have been very quiet. Can you please answer one question for me; before the merchant account close, did Vacation Promotions honor any refunds due to customers cancelling a package?
yes, please provide new numbers - as the whole company should have at least notified those who have previously purchased packages of the change - I have been trying to contact vacation promotions since the beginning of july - you - need to post your website and new numbers - this is very poor business etiquette -
What is the number? Since [protected] and [protected] have been disconnected. I paid $325 for a package, canceled it the next day so the package was never sent (as confirmed by one of your colleagues). I was told that a refund was put through since they never sent the package and it would take 14-21 business days for me to see it. It has been 30 days now, and all numbers have been disconnected. So if you are willing to help, please give me a working number to get this sorted out.
The merchant account DID close due to the economy, we are in the same position as you. Our office was recently revamped with a whole new staff. Call and we would be glad to help you.
I also bought the vacation package they told me I had 30 days to change my mind. I was very skeptical and they stayed on the phone with me for 40 minutes talking me into it and lead me to a website with the "supposed hotels". There were contact details so I thought it had to be legit. After Fedexing my package back at another $40 they keep saying the refund is in process then finally they said that the bank merchant had closed and the money was gone. What a load of crap, I cant beleive I fell for it.
How can we report these people.
I have been waiting for 3 months for my refund and still nothing. I sent mine back the next day. They called me when they got it and tryed to talk me out of it and offered it to me for less and when I said no they got mad and hung up on me.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.