Vintage Glider reviews and complaints

I ordered a three seat glider and also some chairs.

I paid to have the chairs powder coated the same color as the three seat glider which is identified on there website as "restored". The chairs that were powdered coated did match the glider; however, the powder coated glider was pitted and soldering job on the rivets were of such poor quality I was extremely disappointed considering the language used to describe the item on the website - "restored". Beware as they are falsely misrepresenting items and selling them as restored items ... if they consider painting or powder coating as restored over all the imperfections as "restored" ... sorry o but that is not what "restore" stands for by industry standards.

As the other postings reveal ... they are almost impossible to find ... by email and phone once the item has been delivered.

I am considering contacting the BBB ... this website is just a start and I am glad there are others who are speaking up!

I would like to share my experience with Vintage Gliders of Danville, VA., for the benefit of others.

I purchased a restored vintage metal glider from them recently. I live in New Orleans, so I had to have the glider shipped to me, without seeing it first. The risk was even greater because of the company's policy of no credit cards; you have to send them a certified check. Well, they're just about the only ones around offering this product, so I took a chance.

On the plus side, they did ship me a glider in a reasonable amount of time and it was the size and style that I ordered. They promise that there will be no rust through and that it will glide properly, which was true. They also promise that it will be free of dents, which was not quite true. Okay, there were no really big dents, but it certainly wasn't free of dents.

The big problem was the color. I chose the glider I did because of a beautiful, professional paint job displayed on their website. The six basket weave areas of the glider were painted in six, alternating concentric squares, yellow-white-yellow-white-yellow-white. The glider that arrived was painted with six pure white basket weave areas. And they weren't even painted that well (an underlying darker color could be seen showing through). The unique, more complicated paint job pictured was a primary reason for selecting this glider and for paying the not inexpensive price.

Well, prior to the arrival of my glider, I was able to contact this company easily, which I did several times to clarify one thing or another. They screen all calls through an answering machine / service. However, I was always connected promptly to someone who identified herself as Tamara Winstead. After my glider arrived however, I was no longer connected. Every attempt to speak with someone either resulted in a message that no one was available or a prompt to leave a message and someone would return my call. No calls were ever returned. Curiously, the day after my glider arrived and I first called them, the picture of the glider I ordered mysteriously disappeared from their website (although I did save the webpage before they did that).

So anyone considering buying a glider from these people would be strongly encouraged to pick it up in person. If you are planning to have it shipped out of state as I did, beware that you might not get what you paid for.