Revitol
Reviews and Complaints

I have been trying to stop my orders for revitol eye cream. I have tried a number of times to contact them with no luck. They have very confusing contact details as they sell over seas as well. I do not have any receipts as none have come through so would really appreciate some help.

Hi I bought revitol scar cream on 13th March and I have not get the product yet. There is no email for contact also. I think the website http://www.revitolscarremoval.com/ is a fraud and people should be aware if this. I even contacted the shipping company and they told me the tracking number is invalid.I want my money back. Please contact me on this email [protected]@hotmail.com

Dear Sir or Madam,

On November 8th, I purchased 3 tubes of Revitol hair removal cream on the Revitol e-store. I checked out without any difficulty, having paid with my credit card. No confirmation email was sent by Revitol, and their website does not offer any functionality that allows buyers to check order status. So besides the debit on my credit card, I was unable to find out anything at all about my purchase.
Several days passed, and no email or any other form of contact was made that would help me to understand whether they had actually received my order. I then tried the only form of communication available to me, as per information on their website: the telephone. The telephone number provided on the website for contact from customers in Brazil is a Rio de Janeiro number. No one picked up. A recorded message from the telephone company says it is not available. After insisting for a few days, I tried their number for International. This time I had some success: the customer services person who picked up told me my package had reached Brazil on November 15th, having been posted on November 10th. He also gave me a DHL tracking number, and told me the total delivery time was 14 to 21 business days, so my products should reach me in just a few more days. I have waited. The tracking number is not recognizable by the DHL tracking app. I'm left with just one costly option, which is to call international again.
I find it unacceptable that a company which proposes to do e-commerce at a global level should be allowed to offer such insufficient, unreliable service, and would like my money back.

Best regards,

Ana Coutinho

I have bought a one off prodcut from revitol.com and made sure it would just be the one and they have subscribed me to something I was nwver aware of nor have they advertised it nor have ai agreed to it. There wasn't even a subscription option! None of their phone numbers work, there is no contact email and I have simply not been able to get rhough to them at all. I am now moving house and i keep getting sent the same product over and over again. I dont even unpack it as it is a) not working b) not what i wanted and c) simply stressing me out! They took money out of my accoutn without permission so my bank blocked them. REVITOL IS A SCAM and I do not understand how they get though with this and after having seen so many complaints about the same issue - how are they still around?! Why is nobody doing anything?

I have just purchased three bottles of Revitol Stretch Mark prevention cream. The website claims this is a product made of natural ingredients. I've received the package, I find a deadly ingredients list, including:

Triethanolamine - (While federal regulations allow small doses of Triethanolamine in beauty and personal care items, they have proved hazardous short term and long term effects ranging from skin and eye irritation, to damaging the respiratory and immune systems and inciting cancer.)

AND

Polyacrylamide (which can break down into acrylamide, which is a carcinogen, reproductive and developmental toxicity).

To provide this product under the guise of natural is unethical - especially when it's recommended for pregnant people.

I ordered in September but did not receive until mid November. I purchased revitol skin tag remover, I have used for 8 weeks twice a day and it has not done anything.

There is no forwarding address to return the product as it does not work. The phone number listed for Australia [protected]) just says call between 12.00am and 12.00pm Monday to Friday. When you call it says call between business hours.

I should have did my research as I think this company is a scam. I would like a refund.

Господа, я нашёл в интернете информацию о ваших кремах и заказал. 23.07.2017 г. с моей кредитной карты было снято $(80, 42+9, 55+1, 98) на фирму . Заказ пришёл, большое спасибо! Больше я ничего не заказывал.
12.09.2017 г. с меня было снято $19, 95 на фирму BEAUTY SHOP BHU. 09.10.2017 г. с меня было снято 19, 95 на фирму FANTASTIC HEALTH/ 08.11.2017 г. с меня было снято $19, 95 на фирму FRESHNUTRA8665645 . Повторяю ещё раз: я больше ничего не заказывал. Все 3 баночки с кремом, которые мне абсолютно не нужны, пришли, причём 2 последние я даже не распаковывал. С ужасом жду распечатки за декабрь. Вдруг кто-то из ваших дочерных фирм мне что-то пришлёт. Теперь меня интересует как эти 3 баночки вернуть и получить от вас деньги. Ставлю сразу в известность. В Израиле посылки наложенным платежом не принимаются. Пересылка за ваш счёт. Я уже больше месяца тому назад писал жалобу на этом сайте. Вы не прореагирова-ли. Это моё последнее предупреждение. Я Nemuchynskyi Borys. Э-мейл [protected]@i.ua

I ordered 3 Revitol Skin Brightener on the 06/10/17, order confirmation number [protected]. It took 3 weeks to arrive. When i opened the first tube, instead of a cream, it had a brown watery liquid. I have been trying to contact Revitol since the 30/10/17 to discuss this. There is no email contact on their website despite the fact that they say they will respond to emails! What email?. So i called the phone number they have listed for Australia. The times given for us to call is between 0130am and 1200pm. I have called everyday, several times a day since the 30/10/17 during the allocated times and i always get the same answer " the number you are trying to reach is not currently available". I am getting really frustrated at this. This is meant to be a well known company that pride themselves in great communication and yet you cannot get in touch with them. All i want is for someone to get in touch with me to tell me why the cream i bought is actually a watery brown liquid. I do not want to use something that may cause issues for my skin and i need answers. All the reviews i have read say that it is a white cream so why is mine not a white cream or a cream at all.

I have placed order on 23th July 2017. I have made payment by credit card of 133.87 USD. I have not received any product till date and it was informed by your company we are not able to delivery this product. My request to you is please refund my money back to my account.
Waiting for your positive reply.
My details as under.
Mr. Milind Diwate.
Contact details +91 [protected]
E-mail :- [protected]@yahoo.co.in
City Mumbai.
Country India.

Hello. Have ordered a Revitol Skin Tag Remover on August 10, 2017 and got the shipment details too. But when I am trying to track my shipment with the ID provided its saying as incorrect.

Its the first time I have ordered directly from the Company's website but worried about my Product whether it will be delivered or not and by what time?

These are the details which I received through mail.

Hope will receive my Revitol Skin Tag Remover (3) at the earliest & expect an early response.

Thank you

Mujeeba Tarannum
+91 [protected]

Shipping Confirmation
Customer Care: US and International Customer Service [protected]
Office Hours: Mon. Thru Fri. 6:30am - 5:00pm PST (-8 GMT)

Order Number: [protected]
Ordered on 08/10/2017 01:43am

Dear Mujeeba Tarannum,
We are pleased to inform you that one or more of your items has shipped. Please see the details of the shipment below.

Your credit card will be billed by Revitol | A qualified Health and Beauty Merchant

Ship to
Mujeeba Tarannum
Plot 7, H.No: 2-1-7/7/A, Venkateshwara Enclave, Upparpally (V), Hyderguda, Attapur. Near Tree House Play School
Hyderabad, Andhra Pradesh
500048
India
Carrier Name
USPS.com
Tracking Number
RRD020458661225351

Bill to
Mujeeba Tarannum
Plot 7, H.No: 2-1-7/7/A, Venkateshwara Enclave, Upparpally (V), Hyderguda, Attapur. Near Tree House Play School
Hyderabad, Andhra Pradesh 500048
India

I am starting to worry that revitol australia www.revitol.com.au is a scam. I wish I had read all the complaints before buying from this company. I haven't received my product and I was overcharged as it didn't specify it was us dollars not au. I am now worried after reading many other complaints about their company, that they may have set up an autoship payment without my permission as it seems to have happened to many others. Can anyone tell me if they are a legitimate company? They have a phone number they never answer [protected] and no email address so I can't contact them. I am going to a current affair and the consumers ombudsmen if I don't receive my product soon as I have no way of getting reassurance from them as they are impossible to contact.

Dear Revitol,

I would like to express my disappointment with revitol stretch mark prevention cream that I've purchase from your website because upon receiving the parcel, I've notice that one tube was totally empty because the tube was broken and another tube has leaked out and affect the whole shipment.

It was a mess(kindly refer to the picture) and it took me an hour to clean up everything.

I was also select the option for rush order which I paid more for express courier service which was supposed to reach in 2-4days firm but yet I still receive after 14days prior to payment.

I hope that revitol is able to reimburse me the 2 tube as it is no longer a full tube. 1 tube is totally empty and another tube has less than half of the cream in it.

Thanks and looking forward to your favourable reply.

I order revitol scar cream for 80 usd . I got charged on my credit card also after some time i got tracking no but still i cannot track the no its been 5 days i have order but i dont have any idea whom to contact the no which was given are not going through . Kindly do not buy this product also i am searching for the email id but i am unable to find it . The order was placed on 2 june 2017.

Revitol advertised a special on tag remover at discounted price on 5/5/17. I went to pay for the product $80 with free freight and they added another product I did not want total of $184. I tried contacting Revitol without success immediately after the transaction so currently 1 hour ago. I cant afford that amount and feel cheated so now I want a full refund.

I have ordered the product on 3/10/2016 and no delivery took place in their prescribed delivery time. (Revitol hair removing cream)
When I phone them on the South African contact number, the voice reply is stating that it is out of working hours.
This company is surely a huge Scam...do Not order from them.
They also billed my credit card for an extra product, which I did not even ordered.
My order number is : [protected]

i was so very discourage about revitol online shopping. i already paid it 138.89 US in june 18, 2015 but until now i have not received any feedback from them. they only gave me Order Number: 3437796 Invoice Number: [protected] Date: 06-15-2015. but very sad to say that until now almost one month i didn't received any trucking number or products. i worked hard for that money as an OFW but they just deceived me. please help me for my complaints. i hope that these people will felt conscience if they have. many people will not believe revitol anymore because of people like you. i felt so discourage...

I have not received any thing from this company or people I started to then took my name out before it was sent I thought, so you all have a way to keep my information without my consent or approval, I never received anything from you all this should be illegal and I am going to report you to the BBB, and also give this to my lawyer, you can never talk with anyone when you call the phone number why is that? no one answers a recording comes on requesting a payment, by the way for a product that I never ordered or received.

Do not order anything from this company. I ordered some dermology skin care products and was offered a free trial of the revitol anit aging product. They charged me $75 for this free trial stating and set me up on a standing order to ship every month without my consent. Even though they state 90 day satisfaction guaranteed, this is FALSE. They will be refund your full money. They charge you for the return, and a stocking fee and will only give you a partial refund on UNOPENED bottles. They are a SCAM!