Riteaid Pharmacy’s earns a 2.0-star rating from 5 reviews, showing that the majority of customers are somewhat dissatisfied with pharmacy services.
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Terrible Experience: No Communication, No Delivery, and No Refund - Avoid This Online Meds Service
I ordered my meds online last Friday, and let me tell you, I haven't heard a peep from anyone. No person, no email, nothing. And get this, I paid a whopping $500 upfront with my credit card, and what do I have to show for it? Absolutely zilch. This whole experience has been a major letdown, and I strongly advise against using this service. Trust me, it's just not worth it.
Rite Aid's Customer Service: A Frustrating Game of Phone Tag
Rite Aid, man, let me tell ya, it's been a real pain in the neck lately, especially the one up on the south hill in Spokane. I mean, seriously, trying to get these guys to pick up the phone is like trying to pull teeth. It's a total nightmare, I tell ya. You dial and dial, and it's like they're playing hide and seek or something. And if, by some miracle, you actually manage to get through, it feels like a freakin' holiday or something. It's that rare, my friend.
I don't know what's going on over there, but it's really starting to grind my gears. I mean, come on, Rite Aid, get your act together! People rely on you for their medications and stuff, and it's not cool to leave them hanging like this. It's like they don't even care, you know?
I get it, everyone has their off days, but this is getting ridiculous. It's like they're purposely avoiding answering the phone or something. Maybe they're all on a permanent vacation or they just don't give a hoot about customer service. Who knows? All I know is that it's frustrating as heck.
I mean, I'm just a regular Joe trying to get my prescriptions filled, and it shouldn't be this difficult. I shouldn't have to jump through hoops or perform magic tricks just to get a hold of someone at Rite Aid. It's their job to be there for us, to help us out when we need it. But it feels like they're playing a game of cat and mouse, and I'm the poor mouse trying to catch a break.
Look, I don't want to sound like a broken record here, but Rite Aid seriously needs to step up their game. They need to hire more staff or improve their phone system or something. Because this whole situation is driving me up the wall. I'm not asking for the moon, just a simple phone call, you know?
So, if you're thinking about heading over to Rite Aid on the south hill in Spokane, just be prepared for some serious phone tag. Don't expect them to answer right away, or even at all. It's like a game of chance, my friend. And let me tell ya, it's not a game I enjoy playing.
Terrible Experience with Jeff at Riteaid Pharmacy: Wasted Time, Inconvenience, and No Apologies
I gotta say, my experience with Jeff at Riteaid Pharmacy was a total bummer. I mean, seriously, if I had the power, I'd give him a big fat zero. So here's the deal, right? They sent me a text, all like, "Yo, come pick up your prescription." And I was like, "Cool, I'll be there in a jiffy."
But then, when I got there, Jeff tells me to wait for 15 minutes so they can fill my prescription. No biggie, I thought. I can handle that. But guess what? I ended up waiting for a whole freakin' 30 minutes! Can you believe it? I was starting to lose my patience, man.
Finally, when I couldn't take it anymore, I asked Jeff what the deal was. And you know what he says? He tells me they don't even have my prescription! Like, seriously? Why didn't he tell me that from the get-go? I wasted all that time waiting for nothing!
To make matters worse, I don't even drive, so I had to rely on a friend to give me a ride. Can you imagine how inconvenient that was? I felt like I was putting them out, you know? Not cool, Jeff, not cool at all.
So, I told Jeff straight up that I'll be taking my business across the street to Walgreens. And you know what he says? He's all like, "Fine with me." Can you believe the audacity? No apologies, no attempt to make things right. Just a casual "fine with me." Unbelievable.
And here's the kicker, folks. There was no sale, no receipt, nothing to show for my wasted time and inconvenience. Like, what am I supposed to do with that? It's like they don't even care about their customers, man.
So yeah, I'm definitely taking my prescriptions elsewhere from now on. Riteaid Pharmacy and Jeff, you've lost a customer. And let me tell you, I won't be recommending you to anyone.
Outstanding Service from Pharmacist Anas Eissa at a Rite Aid Store
We visited a Rite Aid Store in Selbyville, Del., where Pharmacist Anas Eissa assisted us. Despite a minor issue, Anas excelled in his service, resolving everything efficiently. His dedication impressed us greatly, and as seniors, we are truly grateful for his efforts. We believe Rite Aid should recognize his exemplary work. To us, Anas is the epitome of an outstanding employee. We eagerly anticipate our next visit. Sincerely, Ralph G and Janice Lewis.
Why does the pharmacy at 10 Snyder Ave never answer the phone?I have the same problem every month trying to find out if my prescriptions are ready,and if a new prescription has been called in by my Dr.
Riteaid Pharmacy Complaints 1
Not delivering my medicine / especially high blood pressure medicine
I DANNY have high blood pressure rite aid pharmacy on
6720 PITTSFORD PALMYRA ROAD FAIRPORT NEW YORK 14450
was supposed to deliver my medicine on Monday, July 24, 2023, and somebody from the pharmacy canceled the order they said they were going to add more to the order and then they said it will be delivered today Tuesday, July 25 by 5:00 PM it has not been delivery they are playing with people's lives on high blood pressure medicine I need my medicine delivered today or I will get everything transferred to another pharmacy
that is very disrespected and very sorry on their part
Is Riteaid Pharmacy Legit?
Riteaid Pharmacy earns a trustworthiness rating of 51%
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Riteaid Pharmacy has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Riteaidpharmacy.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Riteaidpharmacy.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Riteaid Pharmacy have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- Riteaid Pharmacy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Riteaid Pharmacy has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Riteaid Pharmacy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Riteaid Pharmacy
One of the key strengths of Rite Aid Pharmacy is its extensive range of prescription medications. Whether you require medication for a chronic condition or a short-term ailment, Rite Aid Pharmacy is equipped to meet your needs. Their vast inventory ensures that customers have access to a wide variety of medications, ensuring that they can find the specific medication prescribed by their healthcare provider.
In addition to prescription medications, Rite Aid Pharmacy also offers a comprehensive selection of over-the-counter drugs and health products. From pain relievers to vitamins and supplements, customers can find a diverse range of products to support their overall health and well-being. The availability of these products makes Rite Aid Pharmacy a convenient one-stop-shop for all of your pharmaceutical needs.
Furthermore, Rite Aid Pharmacy prides itself on its commitment to customer service. Their knowledgeable and friendly staff are always ready to assist customers with any questions or concerns they may have. Whether it's helping to find the right medication or providing advice on proper usage, Rite Aid Pharmacy's staff is dedicated to ensuring that customers receive the best possible care and support.
Another notable aspect of Rite Aid Pharmacy is its user-friendly website, riteaidpharmacy.org. The website offers a seamless online shopping experience, allowing customers to conveniently browse and purchase medications and health products from the comfort of their own homes. The website is designed to be intuitive and easy to navigate, ensuring that customers can quickly find the products they need.
Additionally, Rite Aid Pharmacy offers various services to enhance customer convenience. These include prescription refills, medication synchronization, and home delivery options. These services aim to streamline the process of obtaining medications, making it more convenient for customers to manage their healthcare needs.
Overall, Rite Aid Pharmacy is a trusted and reliable pharmacy that offers a wide range of pharmaceutical products and services. With a commitment to customer satisfaction and a user-friendly online platform, Rite Aid Pharmacy strives to provide customers with the best possible healthcare experience. Whether you visit one of their physical locations or utilize their online services, you can trust Rite Aid Pharmacy to meet your pharmaceutical needs with professionalism and care.
Overview of Riteaid Pharmacy complaint handling
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Riteaid Pharmacy Contacts
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Riteaid Pharmacy phone numbers+1 (325) 999-0236+1 (325) 999-0236Click up if you have successfully reached Riteaid Pharmacy by calling +1 (325) 999-0236 phone number 0 0 users reported that they have successfully reached Riteaid Pharmacy by calling +1 (325) 999-0236 phone number Click down if you have unsuccessfully reached Riteaid Pharmacy by calling +1 (325) 999-0236 phone number 0 0 users reported that they have UNsuccessfully reached Riteaid Pharmacy by calling +1 (325) 999-0236 phone number
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Riteaid Pharmacy emailssupport@riteaidpharmacy.org81%Confidence score: 81%Support
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Riteaid Pharmacy social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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