Riversidepayments
Reviews and Complaints

Don’t use this company if you sell CBD or Delta products. Their bank dropped us for CBD, didn’t notify us that they dropped us for a week but continued taking our money. We had our money on hold for 5 weeks while riverside was unresponsive about the status of our money and still charging us a monthly fee. Now they are trying to force us to continue using them. Bad business.

I’m not even sure where to start with this “company.” Long story short - I worked with them for 4 years with no problems, then upon resigning the crap show started. First I was told I could keep my equipment through this term, that apparently was a lie as I was rushed with emails and calls about returning my old equipment to receive new (which I didn’t want/ care to do) but I did. Then I get notified they were taking double payments from my account and I would be refunded almost $1000. Well, that was a lie. I got refunded $350 since starting this adventure in MAY. I am still waiting on a little over $650 refund, nobody will return my calls, my emails are ignored, and I am out of money. Literally 0/10 on customer service. Not to mention, the employees give ME attitude that THEIR COMPANY owes me money rather than just giving me back my money. They feel the need to make empty promises or completely talk off to me as if I’m inconveniencing them for wanting my money back. Awful awful experience.