Menu
For Business Write a review File a complaint
CB Credit Cards RealTimes / RealNetworks taking monthly Fee from my credit card
RealTimes / RealNetworks

RealTimes / RealNetworks review: taking monthly Fee from my credit card 7

G
Author of the review
9:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RN Real.com is where i downloaded some games from Games House Games when I purchased the games they told me that their was a free Fun Pass but their charging me monthly 19.99 for the Fun Pass and their was another pass that they were charging me for. The only thing I can say is cancel your credit card and get a new one. You can log onto their site and check your membership statis. Hope this helps people. Gendre

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
Add a comment
V
V
vinitius fratila
Oct 08, 2008 7:27 am EDT

i have these charges.. i don't know from where and never heard of these pl or am not member of any kind to any websites...Settled Authorization - RN *REAL.COM ONLINE2601 ELLIOTT AVE., SURN *REAL.COM ONLINE [protected] WA

B
B
brian bussey
Hamilton, US
Mar 30, 2009 9:24 pm EDT

these people have charge my creit card with out my permission and now over drafted my bank acount.this is is one of two charges theres a self help.com also connected to these guys to they charged 29.99 and rn real.com charged 9.95 plus 36.00 twice for being over drafted so all together this bull has costed me 111.95 wich my bank will fix but it is going to take up to10 days plus i got to get a new credit card to wich costs 7.95 so be warned dont know who or what these web sits are but most importantly i did not authorize any of these and in the long run its going to cost me a fee to replase my credit card and that aint right i live on disablity and i really need every dollar.

D
D
Daisy Mariposa
Mission Viejo, US
Feb 04, 2010 9:15 pm EST

If you go to the Game House Web site (www.gamehouse.com), you'll see that you can download some games for free, but that the Fun Pass costs $19.99 per month.

If you have the Fun Pass, you can play games online for free, and you can purchase games for $6.99.

The monthly subscription can be canceled at any time.

Why don't you contact customer support at Game House and explain what happened?

I think that Game House might have acquired Real.com; there's a statement on the Game House Web site that says "Welsome Real.com members."

Why in the worls would you want to cancel your credit card when all you have to do is cancel your Game House membership?!?

G
G
Grovener Bradford
Fredericton, CA
Dec 06, 2010 6:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

don`t know what the charge is for.

S
S
starkrost5
Dearborn Heights, US
Sep 06, 2011 2:26 am EDT

I have 2 charges to my checking account. 1 is for $1 and the other is for $10.59, both from RN Real.com which I've never heard of.

B
B
banderson18
Orlan, US
Sep 06, 2011 4:39 am EDT

Hey, Maybe your bf/husband/kid bought some porn?

W
W
whisperer863
Lake Wales, US
Mar 01, 2013 3:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I did not authorize 14.99 out of my account what do you do besides steal from consumers?

More RealTimes / RealNetworks reviews & complaints

RealTimes / RealNetworks - False charges 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RealTimes / RealNetworks - Unauthorized Credit Card Charges 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RealTimes / RealNetworks - unauthorized credit card charges 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RealTimes / RealNetworks - mastercard charge unsolicited 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RealTimes / RealNetworks - real.com/IVSC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RealTimes / RealNetworks - Credit card billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. RealTimes / RealNetworks Contacts

  2. RealTimes / RealNetworks phone numbers
    +1 (206) 674-2700
    +1 (206) 674-2700
    Click up if you have successfully reached RealTimes / RealNetworks by calling +1 (206) 674-2700 phone number 0 0 users reported that they have successfully reached RealTimes / RealNetworks by calling +1 (206) 674-2700 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +1 (206) 674-2700 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +1 (206) 674-2700 phone number
    Head Office
    +1 (212) 391-6668
    +1 (212) 391-6668
    Click up if you have successfully reached RealTimes / RealNetworks by calling +1 (212) 391-6668 phone number 0 0 users reported that they have successfully reached RealTimes / RealNetworks by calling +1 (212) 391-6668 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +1 (212) 391-6668 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +1 (212) 391-6668 phone number
    United States, East Coast
    +61 399 394 730
    +61 399 394 730
    Click up if you have successfully reached RealTimes / RealNetworks by calling +61 399 394 730 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +61 399 394 730 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +61 399 394 730 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +61 399 394 730 phone number
    100%
    Confidence score
    Australia
    +43 624 677 007
    +43 624 677 007
    Click up if you have successfully reached RealTimes / RealNetworks by calling +43 624 677 007 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +43 624 677 007 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +43 624 677 007 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +43 624 677 007 phone number
    100%
    Confidence score
    Austria
    +385 14 961 180
    +385 14 961 180
    Click up if you have successfully reached RealTimes / RealNetworks by calling +385 14 961 180 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +385 14 961 180 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +385 14 961 180 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +385 14 961 180 phone number
    100%
    Confidence score
    Croatia
    +351 218 937 010
    +351 218 937 010
    Click up if you have successfully reached RealTimes / RealNetworks by calling +351 218 937 010 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +351 218 937 010 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +351 218 937 010 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +351 218 937 010 phone number
    100%
    Confidence score
    Portugal
    +86 105 954 2700
    +86 105 954 2700
    Click up if you have successfully reached RealTimes / RealNetworks by calling +86 105 954 2700 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +86 105 954 2700 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +86 105 954 2700 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +86 105 954 2700 phone number
    100%
    Confidence score
    China
    +91 124 662 3800
    +91 124 662 3800
    Click up if you have successfully reached RealTimes / RealNetworks by calling +91 124 662 3800 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +91 124 662 3800 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +91 124 662 3800 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +91 124 662 3800 phone number
    100%
    Confidence score
    India
    +62 212 951 7007
    +62 212 951 7007
    Click up if you have successfully reached RealTimes / RealNetworks by calling +62 212 951 7007 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +62 212 951 7007 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +62 212 951 7007 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +62 212 951 7007 phone number
    100%
    Confidence score
    Indonesia
    +63 28 563 967
    +63 28 563 967
    Click up if you have successfully reached RealTimes / RealNetworks by calling +63 28 563 967 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +63 28 563 967 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +63 28 563 967 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +63 28 563 967 phone number
    100%
    Confidence score
    Philippines
    +82 220 145 114
    +82 220 145 114
    Click up if you have successfully reached RealTimes / RealNetworks by calling +82 220 145 114 phone number 1 1 users reported that they have successfully reached RealTimes / RealNetworks by calling +82 220 145 114 phone number Click down if you have unsuccessfully reached RealTimes / RealNetworks by calling +82 220 145 114 phone number 0 0 users reported that they have UNsuccessfully reached RealTimes / RealNetworks by calling +82 220 145 114 phone number
    100%
    Confidence score
    South Korea
    More phone numbers
  3. RealTimes / RealNetworks emails
  4. RealTimes / RealNetworks address
    1501 1st Avenue S., Suite 600, Seattle, Washington, 98134, United States
  5. RealTimes / RealNetworks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024