Roselinlin
Reviews and Complaints

This website is a total scam, I'm telling you. I mean, most of these reviews don't even have proper spelling and they're written by the company themselves. It's just not right, you know?

And don't even get me started on the clothes. They're nothing like what's pictured or described. The material is just plain cheap and the workmanship is shoddy at best. When I got my package, I was just so disappointed. I mean, seriously, buyer beware.

I did see some negative reviews, but I didn't really pay attention to them. I wish I had, though, because this whole thing has been a nightmare. I spent $135 on clothes, followed their ridiculous return policy (just on principle, you know?), and paid $69 for expedited shipping to China. And you know what? Four months later, my package was returned from China. Can you believe it? Now I'm out over $200, I have a bag of clothes that aren't even worth the price of shipping, and this company won't do anything to help me.

So yeah, don't buy from Roselinlin. I'm filing a complaint with the BBB and writing this review to try and help others avoid the same mistake I made.

I'm giving Roselinlin a less than one star review. I'm a dissatisfied customer who bought a few dresses from their website. When the dresses arrived, I was disappointed to find that they were of inferior quality. The dresses were supposed to be a size 16-18, but they were so small that even my skinny granddaughter couldn't wear them. It was a real hassle to get clear and simple information on how to return the dresses to customs in China. I had to spend $44 on return postage, which was almost half of my refund!

I want to warn other customers that the amount on the downloaded receipt that says "Total merchandise refund" actually refers to the amount that is still due as my refund. I sent the return package on May 6, 2021, and USPS tracking confirmed that customs in China received it. However, it's now October, and I still haven't received my refund. It's frustrating that there seems to be no consumer protection agency that cares about our rights as customers. I think a class action lawsuit is needed to hold Roselinlin accountable for their poor business practices.

In my opinion, this company should not be allowed to do business in the US. It's unacceptable to sell low-quality products and then make it difficult for customers to return them and get their money back. I hope that other customers will read my review and think twice before buying from Roselinlin.

I gotta say, I'm not too impressed with Roselinlin. I mean, if I could give them zero stars, I totally would. According to their terms of service, they're run by CHICV UK LIMITED, but honestly, that doesn't really mean much to me. What matters is that I bought a few things from them last year, and then I decided to give them another shot recently. And let me tell you, I was not happy with what I got.

Out of the five items I ordered, two of them were just straight-up garbage. They looked nothing like the pictures on the website, and the materials they used were cheap and flimsy. It was like they just swapped out the good stuff for some knockoff version that wasn't even close to the same quality. I was so disappointed.

So, of course, I reached out to them to see if I could return the items and get my money back. But nope, they weren't having it. They offered me a tiny little credit, but they wouldn't give me a prepaid return label unless I paid for it myself. And get this - the cost of shipping the items back to China was basically the same as what I paid for them in the first place. What a ripoff!

Honestly, I don't think I'll ever order from Roselinlin again. Or any company that's associated with CHICV, for that matter. It's just not worth the hassle and disappointment.

I was on the hunt for some new clothes to wear on my upcoming trip to South France, where the sun can get pretty hot. I stumbled upon Roselinlin and decided to give them a try. I received my order and tried on a pair of pants, but I immediately felt hot and uncomfortable in them. I took them off and checked the material, which was supposed to be linen, but it said it was made of polyester and cotton! I was so angry and disappointed. They advertised linen clothes but sent me something completely different.

Before I even placed my order, I contacted them to ask about their return policy and they assured me that I could return the items to the United States if they didn't work out. But now that I want to return everything, I'm having a hard time. The quality of the clothes is terrible and not what I wanted at all. The packing slip was so small and hard to read, and it instructed me to go to their website to initiate a return. But when I tried to do that, my order couldn't be found! I'm so frustrated.

I've emailed Roselinlin with a copy of the packing slip, hoping to get an authorization code to return the items. If they try to send me to a Chinese address, I will definitely dispute the charge with my bank and report them. I hate feeling like I've been scammed. It's so disappointing to spend money on something that turns out to be completely different from what was advertised.

I recently made a purchase of 17 items from Roselinlin, but unfortunately, I have not received 3 of them. The 14 items that did arrive were not at all like what was shown in the photos. The material used and even the design were completely different from what was advertised. I am currently trying to cancel the 3 items that I have not received and return the 14 that I did receive. However, the process of doing so has been quite difficult.

The material used in the clothing is very cheap and thin. It is not even suitable to be worn on its own and would need to be layered with something else. All of the items are made from the same low-quality material, with no silk or linen options available.

Trying to return the items has been a nightmare. It feels like I am trying to pull a lion's teeth while it is awake - it is simply impossible. The three items that I have not received have not even shipped yet, and the company refuses to cancel them. They have been showing as "processed" for over a month now.

This kind of behavior needs to stop. We already spend a lot of money with China, and they do not need to resort to these kinds of tactics. It is a total scam, and even PayPal has dropped them. I would not recommend purchasing anything from Roselinlin.

I gotta say, I wish I had read these reviews before I made my order on Roselinlin. It was a total disaster. I had to return everything I ordered because it just didn't fit right. But when I tried to contact them about the return, they never answered my emails. And I had to make the return within 15 days, which was a real pain.

I knew I couldn't just send it back to the address on the package, so I had to dig around on their website to find a return address. And even then, I never got an itemized invoice or order, so I had no idea what I was returning.

When I finally sent the package back, I made sure to use UPS so I could get a confirmation of acceptance. But even then, I never got my money back. So I tried contacting them again, both directly and through their website, but still no response.

Now, when I look at their website, they have a totally different address for returns than they did when I made my order. And they're saying that I didn't follow their instructions, which I never even received in the first place.

It's a total scam, if you ask me. I'm going to have to take this up with my credit card company to try and get my money back. Don't make the same mistake I did and order from Roselinlin.

I gotta say, I'm pretty disappointed with Roselinlin. I mean, I knew their clothes were cheap, but I didn't expect them to be this bad. Out of the four items I ordered, only one actually fits me. And I followed their sizing chart to a T! I even went up a size just to be safe, but nope, still too small.

The pants I got are especially ridiculous. They're so tight around the hips that I'm pretty sure they'd fit a telephone pole better. And the waistband? Forget about it. It's like they just slapped some elastic on there and called it a day.

Now, normally I'd just return these items and be done with it. But of course, Roselinlin has to make things difficult. Their returns have to go all the way to Guangzhou, China, which is gonna cost me at least $26.36. And that's just for a package that weighs 1 lb 12 oz! The items themselves only cost me $46.38, so you can see why I'm not too thrilled about this.

To make matters worse, Roselinlin offered me a measly 15% of the value of the items to just keep them and "have them altered". Like, what am I supposed to do with clothes that are already too small? And even if I did want to get them altered, $6.96 (or $6.95, if you wanna be technical) isn't gonna get me very far.

Honestly, this whole situation is a joke. And not a funny one, either. I wouldn't recommend Roselinlin to anyone, unless you're looking for a good life lesson on why you shouldn't order from sketchy online retailers.

I was looking for some new clothes made of linen and cotton, and I stumbled upon Roselinlin. I ordered a few pieces, but unfortunately, only one of them was actually made of cotton. The others were either a blend or had no tag at all. To make matters worse, the pants I received were not sewn as shown on the website. It was quite disappointing to see that the clothing was cheaply made and not as advertised.

However, I must say that they do offer some enticing discounts and free shipping with increased spending. But, I decided to return my entire order. When I contacted them, they offered me a 30% discount to keep the clothes, but I declined and returned everything by Canada Post. I even emailed them copies of the receipt and waybill as requested. But, when I followed up a couple of times, they claimed that they had not received the package.

In December, the package was returned to me. According to the labels, it had reached its destination, but was undeliverable. When I showed them proof of this, they offered me the 30% discount again to keep the clothes. They claimed that they had not received or refused the package. I was quite frustrated at this point, as I had lost $31.00 in shipping and had to donate the cheap clothing. I am still waiting for my refund.

Their communication is fine, but I would advise buyers to beware. If you are not expecting too much, then you might be satisfied with their products. However, I do not believe that you can return the items for a full refund. In my experience, they make it impossible. I would not recommend Roselinlin, and I will never purchase from them again.

I must say, I had a terrible experience with Roselinlin. I took a chance and ordered some clothes from them, but boy was I disappointed. The material was so cheap and substandard, I couldn't believe it. The butterfly dresses that looked so beautiful and flowy on their website were actually so thin that I wouldn't even wear them outside. And forget about using them as nightgowns, the material was so crunchy and uncomfortable.

To make matters worse, I received my orders in three separate shipping packages, and my credit card company alerted me to a double charge from Roselinlin. When I tried to contact them about it, they were so unhelpful and dismissive. They first tried to blame me for the mistake, and then they kept stringing me along for months, promising refunds and credits that never came.

I wasted so much time and energy trying to get my money back from this dishonest company. In the end, I had to donate over $300 worth of clothes to charity sites and throw some of them in the trash because they were so bad. I couldn't even imagine the owners of the company wearing these clothes themselves!

To add insult to injury, I found out that Roselinlin has multiple sister sites, so be careful if you're thinking of ordering from them. And don't be fooled by their supposed customer service in California - it's all in China, and they have no idea what customer service means. They lie, cheat, and misrepresent their products so badly that it's a wonder they're still in business.

If you have money to burn, go ahead and order from Roselinlin. But if you're like me and you're careful with your money, stay far away from them. They don't care about their customers, and they'll take your money without a second thought.

I recently purchased seven items from Roselinlin, and unfortunately, I was disappointed with the quality of the products. Six of the items were advertised as "cotton blend," but when I received them, I found that they were predominantly made of polyester. The only item that was advertised as silk was of poor quality, and I couldn't tell what material it was made of.

I am 176 cm tall and weigh 58 kgs, and I usually wear Medium or Large sizes in Australia. However, the sizing of the items I received was inconsistent, and the measurements provided on the website were inaccurate. I ordered S and M sizes based on the centimeters provided, but all the items were too big for me.

The materials used in the items felt cheap and synthetic, and the items were not worth the price I paid for them. The sizing and material descriptions on the website were misleading, and I felt like I had been falsely advertised to.

When I contacted Roselinlin's customer service, I received inconsistent responses from different people, and the process of organizing returns was difficult and frustrating. I was also charged more than I was advised in writing, which was disappointing.

Overall, I would not recommend shopping at Roselinlin. If you do decide to shop there, make sure to email them prior to purchase to ask for specific measurements and fabric composition, and take screenshots of the item descriptions at the time of purchase as they may remove or edit them later.

I bought some stuff from Roselinlin about a year ago and still haven't got 3 things from my order and they won't even answer me. It took like 3 months before I got some of my stuff and I was like okay, I guess it's cuz of the virus and stuff. But now I don't think I'm ever gonna get the rest of my stuff and it seems like a lot of other people have the same problem. They only send part of your order and then they just take your money for the rest. The stuff I did get was like okay quality, but not great. It was cheap though so I guess that's what you get. But not sending me everything I paid for is just straight up stealing. Don't waste your money on this company, they can't be trusted.

This website, Roselinlin, is not what it seems. The pictures they show are of high quality fashion items made from cotton, linen, and silk fabrics, but what you actually receive is a cheap polyester knock off. I was very disappointed when I received my order, as it was not what I was expecting at all.

When I tried to return the items, I found out that the process was also a scam. They clearly state that if the item is stopped in customs, they will not refund your money. This is an easy loophole for them to avoid giving refunds, as they will always say that the item was stopped in customs. Since the company is based in China, it is impossible to check if this is true or not.

To make matters worse, the cost of returning the items was very high. I would have had to pay $60 AUD to return an order that only cost me $130. This was too much money for me to spend, so I decided to keep the items and donate them to a charity shop. I hope that they were able to use them for something useful, like rags.

If you are thinking about ordering from Roselinlin, I would advise you to be very careful. The full length photos on their website may look great, but the close up pictures show the poor quality of the items they send. Don't be fooled like I was!

I've had some experience with Roselinlin in the past, and I must say that my recent order took quite a bit longer to arrive than I expected. I ordered a shirt back in April, but I only received it a couple of weeks ago. I was quite disappointed with the delay, especially since I had tried to check on the status of my order multiple times, only to receive the same message over and over again.

I must admit that I really like the products and prices on Roselinlin, but the delay in receiving my order has made me hesitant to order from them again. I understand that delays can happen, but I would have appreciated an email or some sort of notification from Roselinlin letting me know that my shipment had been delayed.

I think it's important for potential customers to be aware of the current shipping delays when ordering from Roselinlin. While I do think the products are worth the wait, it's important to keep in mind that it may take longer than expected to receive your order. If you need something ASAP, it might be best to look elsewhere.

Overall, I think Roselinlin has some great products and prices, but the recent delay in my order has left me feeling a bit disappointed. I hope that they can improve their communication with customers in the future and work to reduce shipping times.

I recently made a purchase from Roselinlin, spending a total of US $109 on 6 different garments. However, when my order arrived, I was disappointed to find that the items were not as described. The material was not cotton, as advertised, but instead made of Acetate - a synthetic material that is known to be wrinkly and sensitive to heat. Needless to say, I was unable to wear any of the items I received.

When I reached out to Roselinlin to request a full refund, I was met with roadblocks and resistance. Despite my insistence that the items were not as described, they sent me a PDF file with a return shipping address in Guangzhou, China. This immediately raised a red flag for me, as I had heard reports of people being scammed by returning items to similar addresses in China.

After doing some research, I discovered that the China address provided by Roselinlin was indeed fake. Many others had reported similar experiences, and I realized that I needed to take action to get my money back. I decided to contact my bank and dispute the transaction, as I felt that this was the best way to protect myself from further losses.

Overall, I would caution anyone considering making a purchase from Roselinlin to be very careful. While their website may seem legitimate, the reality is that they are not always honest about the products they are selling. If you do decide to buy from them, be sure to thoroughly research the company and read reviews from other customers before making a purchase. And if you do run into any issues, don't hesitate to take action to protect yourself and your finances.

I recently made a purchase from Roselinlin, and I have to say, I was quite disappointed with my experience. I ordered a couple of tops for around $90, which seemed like a decent deal at first. However, when I went to check out, I was hit with a shipping fee of $18, which brought the total cost up to 20% of my order. That seemed a bit steep to me, but I went ahead and placed my order anyway.

Unfortunately, things only went downhill from there. I received an email a few days later informing me that there would be a delay in my delivery, and that I wouldn't be receiving my items for another two weeks. I was pretty frustrated by this point, but I decided to wait it out and see what happened.

When my order finally arrived, I was extremely disappointed with the quality of the fabrics. They felt cheap and flimsy, and I knew right away that I wouldn't be keeping any of the items. I contacted Roselinlin to request a return authorization, and they responded with an offer of a 40% discount if I decided to keep the items. I was pretty annoyed by this, as it seemed like they weren't really listening to my concerns.

I told them that I didn't want to keep the items, and asked them to provide me with instructions for returning them. They responded with an offer of a 55% discount, which I found to be quite insulting. It was clear that they weren't interested in addressing my concerns, and were just trying to get me to keep the items.

In the end, I decided to return the items anyway. I printed out their return address in California and sent the package back to them, which cost me another $11. Overall, I was extremely disappointed with my experience with Roselinlin, and I won't be buying anything from them again in the future.

So, I just got my order from Roselinlin, and let me tell you, I was not impressed. The clothes were way too small for me, and I ordered an extra large! I mean, come on, I'm not that big of a person. But apparently, their sizes are made for tiny Chinese people, not us Americans. And to make matters worse, it took a whole month for the clothes to arrive, since they come all the way from China.

But the real kicker was when I tried to return the clothes. The company wanted me to jump through all these hoops, like taking photos of the clothes and paying for shipping back to China. And even then, they might not even give me my money back! What kind of customer service is that?

And don't even get me started on the misleading photos. In the picture, the pants were supposed to hit at the ankle, but on me, they hit at the high calf. That's not an extra large, that's just false advertising.

So, if you're thinking about ordering from Roselinlin, I would think twice. Unless you want to deal with the hassle of returning clothes that don't fit and possibly not getting your money back.

I recently ordered some items from Roselinlin and unfortunately, my experience was not great. The items I received were not cut like the items in the photos and the material was very thin. I was disappointed with the quality of the items and felt that they were poorly cut.

To make matters worse, I did not receive an email after I placed my order. When I tried to contact customer service via chat, they would not provide me with a phone number. I was concerned because the money for the order had already been taken out of my account, but I had no email confirmation of the order.

When I finally got in touch with customer service, they initially told me that there was no order in their system. I had to send them a screenshot of my account showing that the funds had been removed before they finally located my order. However, even then, the order was not correct.

To add insult to injury, the items I received did not fit well at all and were nothing like the photos on the website. I was very disappointed with my purchase and decided to ask for a refund through the website. However, I had to send photographic proof of my complaints and they told me that they would get back to me in 2 days to let me know if I could return the items or not.

Overall, I was very unsatisfied with my experience with Roselinlin. I would not recommend this website to anyone looking for quality clothing. The poor quality of the items, lack of communication, and difficulty in getting a refund make this a website to avoid.

I recently purchased some clothes from Roselinlin and unfortunately, I was not satisfied with my purchase. The clothes arrived in opened bags and were damaged, with a moldy and stinky smell. I tried to return them, but was informed that I would have to pay for shipping fees to China. This was quite disappointing, as I had purchased the items based on the reviews I had read online. However, it seems that the reviews were fake and did not accurately reflect the product I received.

I wanted to leave my own review of the products, but was unable to do so as the comment function was being upgraded and not useable temporarily. When I contacted Roselinlin for help, they were polite and offered to record and forward my feedback to the relevant departments. However, I still feel frustrated that I was not able to leave a review for others to see.

One of the biggest issues I had with the clothes I received was the quality of the fabric. Unless it was denim, everything was see-through, including the leggings. This was quite disappointing, as I had hoped to wear the clothes out in public without feeling self-conscious.

Overall, I would not recommend Roselinlin based on my experience. The clothes I received were damaged, the reviews were fake, and the fabric quality was poor. While the customer service was polite, it did not make up for the other issues I encountered.

I gotta say, I had a pretty bad experience with Roselinlin. I was really excited to order some clothes and jewelry from them, but when I received my package, I was super disappointed. Everything looked like it came straight from a cheap Chinese knockoff store. The clothes were nothing like the pictures on the website - they were thin, poorly made, and just overall not worth the money I spent on them.

I ordered two tops in a size large, but when they arrived, one was so big that it looked like a nightgown, and the other was so small that I couldn't even get it on. The quality was just terrible - the fabric was thin and cheap, and the stitching was all over the place. I was really hoping to wear these tops out and about, but now I'm not even sure if I can wear them to bed.

To make matters worse, when I tried to return the items, I was told that I couldn't return any of the jewelry, even if it was unworn. And to return the clothes, I had to ship them all the way back to China within 15 days, which cost more than the items themselves. It was just a huge hassle, and I ended up losing a lot of money in the process.

So, if you're thinking about ordering from Roselinlin, I would definitely think twice. The clothes and jewelry are just not worth the money, and the return policy is a nightmare. Save yourself the trouble and buy from a more reputable seller.

I gotta say, I was pretty disappointed with my experience with Roselinlin. I mean, I was really excited to get my hands on some of their clothes and shoes - they looked so cute in the pictures! But when my order finally arrived, it was a total disaster. Not a single item fit me properly - the shoes were way too small, even though they had my size on them, and the clothes were all at least two or three sizes too small. What gives, Roselinlin? Your sizing is totally off!

And don't even get me started on the quality of the clothes. They looked so nice in the pictures, but in reality, the linen was thin and flimsy. Definitely not what I was expecting. So I decided to return everything for a refund. But here's the kicker - it cost me a whopping $40.00 to send the package all the way to China. And then, when I tried to follow up with Roselinlin, they told me they hadn't even received my package! What a nightmare.

Fast forward six months later, and the package finally shows up on my doorstep - with no explanation whatsoever. I've been trying to get a refund from Roselinlin ever since, but it's been like pulling teeth. They keep giving me the runaround, and at this point, I'm just ready to give up. I guess I'll just donate the clothes to charity or something.

Anyway, long story short - I would definitely not recommend Roselinlin to anyone. Their sizing is way off, the quality is not what it seems, and their customer service is a total mess. Save yourself the headache and shop somewhere else.