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RR Auction
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1.9 9 Complaints
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RR Auction Complaints 9

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11:30 am EST
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RR Auction RR Auction Autographs

I know that RR Auction is a rather reliable auction house and that they have been around for years and actually have the necessary experience to deal with memorabilia. The items that customers consign to them are now a bit more expensive than they used to be, which is strange. I’m not an expert but if they would lower the numbers on the price tags, things might go a lot better for them.

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11:00 am EST
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RR Auction More live events!!!

There was a time when RR Auction would hold live events each month, especially for more important auctions. However, they have lately neglected this and it’s quite annoying for those of us who are not comfortable to bid online. This month they had a Music and Entertainment auction and I bid on a Miles Davis signed poster but by the time the auction was over someone else outbid me and I had no idea! I really don’t appreciate missing opportunities and that’s why RR Auction should invest in some live events!

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10:16 am EST

RR Auction Autographs

Does anybody have any updates on the RR Auction lawsuit? Do any of you guys know whether or not they were found guilty of all those allegations? Ever since I first heard about this trial I thought to myself that if they are found guilty, I should also get the items that I got from them to be authenticated by a third party. The thing is that I’ve always trusted them and am actually happy with all the items that I’ve purchased from them. I honestly doubt the lawsuit will end badly for them.

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Is RR Auction Legit?

RR Auction earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds RR Auction to be a trustworthy company. Although there's a 22% resolution rate for customer complaints, which deserves attention, RR Auction is known for their high standards and safety. If you're thinking about dealing with RR Auction, it's wise to check how they handle complaints.

We found clear and detailed contact information for RR Auction. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

RR Auction has claimed the domain name for rrauction.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Rrauction.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rrauction.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up RR Auction and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with RR Auction's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • We conducted a search on social media and found several negative reviews related to RR Auction. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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10:10 am EDT

RR Auction Autographs

I’ve seen a lot of people complaining about this auction house and it seems to me that there are some gross exaggerations going on. I mean, I’ve been browsing their online catalogues and bidding on their items for a very long time and I’ve never had an issue with them. It is true that their employees get swamped around the end of an auction and that they are less responsive and available during that time but that does not mean that they are not professionals and that they are unable to do their jobs. I never leave things to the last minute and I make sure to call and ask everything I need to know the minute they launch the online catalogue. The guys there are always helpful and do their best to keep the customers satisfied.

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11:12 am EDT
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RR Auction Rr auction autographs

I’ve been working with RR Auction for quite a while now and it has always bothered me that they are never responsive enough. Whenever I call them with an issue or a question I need answered, I have to wait for ages until someone finds the time to talk to me. And don’t even get me started with their emails, because I don’t think that there’s anyone in charge with it. They simply check it once a week and that’s that! Now I kind of got used to the way they work and always ask anything I need to ask beforehand. It doesn’t bother me as much, especially since their employees are not at all incompetent. I mean, those guys really know what they are doing and always have their facts straight. It’s just that they don’t stick around the phone and rarely reply to emails.

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11:08 am EDT

RR Auction RR Auction staff needs more training

I have been working with RR Auction for a couple of years now, but I only recently started to have some issues with their employees. As far as their work goes I have no doubt that they are professionals. I mean, from this point of view I’ve never had any issues with them, they were always able to help me out and answer all of the questions I had about certain items. However, I do believe that they should get some customer service trainings from time to time! They need to be reminded that being rude to customers is bad for business. Being polite goes a long way, at least with me and I was honestly disappointed when I did not receive the service that I was expecting.

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12:43 pm EDT

RR Auction Complaint

You guys think that RR Auction is bad? You should see what’s going on with other auction houses in the country! Up until I worked with them, I’ve had a lot, and I mean A LOT of unpleasant experiences with companies in the field. At some point I was even yelled at over the phone for having the audacity to call and ask a few details about some collectibles.
Anyways, that’s not the point. The point is that RR Auction has its best interest in mind and at least treats its clients as human beings. I appreciate that I can always call and ask as many questions as I want, until every single detail is clear to me. Of course, there have been some cases when the person whom I was talking to on the phone didn’t have all the answers, but I was always called back and enlightened.
I have a great relationship with RR Auction and I can’t say that I’m mad that everyone is so pissed at them, because that means I have less competition in auctions!

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9:08 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RR Auction Intimidation and Poor Business Ethics

Two large men visited my shop a few years back and they claimed they represented RR Auctions in New Hampshire. They "Recommended" that I "Consign"the two two Benjamin Franklin signed, framed letters that I had in my shop, with RR Auctions. This was the first that I ever heard of RR and my shop is just over the line in Vermont.This was very bizarre and I suspect the two large men were their to "Impress" me. I did not call the cops because these men did not break any laws.
Now I hear RR allegedly sold fakes to their customers and has been hit with a "CLASS ACTION SUIT" . RR AUCTIONS is a strange company and all the stuff on the Internet leads me to believe the owner is a quite the oddball .

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6:47 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

About the case Between April 2011 and July of 2011, Plaintiff Michael Johnson personally delivered more than 20 autographed music items he had previously purchased from RR Auctions to PSA/DNA Authentication Services located in Santa Ana, California. The autographed items Plaintiff Michael Johnson purchased from Defendants RR Auction came with Certificate...

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Overview of RR Auction complaint handling

RR Auction reviews first appeared on Complaints Board on Oct 18, 2014. The latest review RR Auction Autographs was posted on Dec 9, 2016. The latest complaint Intimidation and Poor Business Ethics was resolved on Oct 18, 2014. RR Auction has an average consumer rating of 2 stars from 9 reviews. RR Auction has resolved 2 complaints.
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  1. RR Auction Contacts

  2. RR Auction phone numbers
    +1 (603) 732-4280
    +1 (603) 732-4280
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    +1 (603) 235-2964
    +1 (603) 235-2964
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    +1 (800) 937-3880
    +1 (800) 937-3880
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    +1 (888) 790-2437
    +1 (888) 790-2437
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  3. RR Auction emails
  4. RR Auction address
    5 Route 101A, Suite 5, Amherst, New Hampshire, 03031, United States
  5. RR Auction social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
RR Auction Category
RR Auction is ranked 11 among 45 companies in the Auctions category

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