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RTA Cabinet Store

RTA Cabinet Store review: Cabinets ordered online

P
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3:02 pm EST
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I ordered some cabinets. The drawings looked wonderful and reviewed them to the best of my ability, not being a construction worker. The cabinets were delivered and not the quality I expected but acceptable. There was one sheet in each box on assembly. Once assembly was complete, I found out that 2 critical pieces to make the cabinets look correct were not included. I contacted RTA and they placed all blame on me, the consumer. I should have understood those pieces were not included if I read the fine print and they do not accept returns if the pieces have been assembled. The individual who completed the drawings let me know that if I didn't like the product, I had the chance in review to not accept these. They place all the blame on the consumer and take no blame themselves.

I recommend you stay away from this company if you are not in the construction business. We were planning on ordering many more cabinets for our remodel but are going a different direction at this time.

Stay away from RTA

Claimed loss: $2,500

Desired outcome: Allow return, refund

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  1. RTA Cabinet Store Contacts

  2. RTA Cabinet Store phone numbers
    +1 (610) 337-5934
    +1 (610) 337-5934
    Customer Service
    +1 (267) 773-1006
    +1 (267) 773-1006
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  3. RTA Cabinet Store emails
  4. RTA Cabinet Store address
    6 Union Hill Road, Conshohocken, Pennsylvania, 19428, United States
  5. RTA Cabinet Store social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
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RTA Cabinet Store Category
RTA Cabinet Store is ranked 92 among 372 companies in the Furniture Stores category