Russells’s earns a 1.2-star rating from 124 reviews, showing that the majority of customers are dissatisfied with their furniture and service.
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poor customer care
My fiance purchased a washing machine and later a HP notebook from Russells in Knysna. Few months later she was retrenched. She went to the store to complete necessary documentation and was told to make no further payments. Few months later went back to purchase a fridge only to be declined due to the previous account laying at their legal department. We...
Read full review of Russells and 15 commentsdamaged furniture
I purchased a madina lounge suite from russells ladybrand in december 2008. I reported this matter in february 2009 and was told the lounge would be collected for repairs, that was done and instead it was badly damaged rather than to be repaired. Now I want to exchange this suite and I am being told I was supposed to have reported this within 7 days but...
Read full review of Russells and 11 commentsRussells Reviews 0
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Overview of Russells complaint handling
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Russells Contacts
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Russells phone numbers+27 800 110 775+27 800 110 775Click up if you have successfully reached Russells by calling +27 800 110 775 phone number 44 44 users reported that they have successfully reached Russells by calling +27 800 110 775 phone number Click down if you have unsuccessfully reached Russells by calling +27 800 110 775 phone number 47 47 users reported that they have UNsuccessfully reached Russells by calling +27 800 110 775 phone number+27 13 795 5840+27 13 795 5840Click up if you have successfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have successfully reached Russells by calling +27 13 795 5840 phone number Click down if you have unsuccessfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 13 795 5840 phone number+27 11 907 8700+27 11 907 8700Click up if you have successfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have successfully reached Russells by calling +27 11 907 8700 phone number Click down if you have unsuccessfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 11 907 8700 phone number+27 51 634 2099+27 51 634 2099Click up if you have successfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have successfully reached Russells by calling +27 51 634 2099 phone number Click down if you have unsuccessfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 51 634 2099 phone number
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Russells emailsrussellscustomercare@jdg.co.za100%Confidence score: 100%Support
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Russells address27 Stiemens St, Braamfontein, Gauteng, 2001, South Africa
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Russells social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 10, 2024
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