Sage Capital Recovery
Reviews and Complaints

The treatment you received is common practice for debt collectors. In most cases they don't have the 'media' or paperwork to prove what they claim. They try to scare/threaten/harass you into making a payment over the phone.Getting you to make a payment over the phone creates a legally binding agreement to pay them, that, otherwise does not exist. It's a slick (read unethical, immoral, underhanded) method to manipulate an unsuspecting consumer into paying a debt they do not owe. The way you were treated is proof enough that they do not have the media to prove what they claim. I'd fire off a validation request asking them for two pieces of information 1) Proof that the 'debt' is legitimate, and 3) Proof that they have 'Legal Standing' to demand a penny from you. Type your name at the bottom of the letter, do not sign it. Send the letter certified mail with return receipt requested. It you're in a 'one party' state, I'd consider recording the calls with them, then handing the recording to a consumer attorney in your area (www.naca.net) and make the debt collector to pay YOU for breaking the law! The FTC doesn't do much for consumers when it comes to debt collectors, the ACA is an organization of debt collectors for debt collectors...Consumers have to take up the fight for themselves and fight back on their own, I'm afraid...

Complaint: Sage Capital Recovery.
I had a simple question in which I was making a request on behalf of my bank for a document that stated the balance and the payments per month and the day they would be issued. This is so they may flag the account and put a note stating that this particular payment is legitimate, ect.
I was put on the line with Ken Carpenter to ask a few questions as to how I would obtain this statement and he was abrupt, accused me of speaking over him did not answer my question, then he told me that it is "an issue I need to take up with my bank." (Of course the bank doesn't have the balance of the collection or the amount!) I have never been so confused by anyone on the phone in my life, nor told sarcastically to have a nice day and hung up on. I called back and asked to speak to someone who could be more amiable and the operator transfered me to "Amy." When the line was answered it was Ken again and I asked him if I could speak with Amy. He said no, that I will be talking to him, and that Amy works for him.
I said ok, well maybe you could help me, I only have a few questions and I was not trying to "talk over you." "I just don't understand what you were saying." He said "I can answer your questions, maybe you just don't like the answers. " I was thinking what answers?! Then he asked if he could put me on hold for a "second." About 4 minutes go by and I am at the bank knowing fully that he is not going to pick back up anytime soon. My bank made an attempt as well to reach him and was told to call the department tomorrow to speak with him. I am an honest, intelligent college educated person who has some medical debt left with this agency. If anyone has any suggestions on what I should do, so that I may pay a company with better medical debt collection practices, please reply. That representative on a personal level may perhaps be of upstanding character but on the phone, professionally, I have never been treated so crassly.

Contact and file complaints with the FTC and the New Jersey Attorney Generals office. Also read the FDCPA law. You can take this company to LOCAL court if they keep contacting you after you notify them in writing to stop calling you at work and your cell. That means Sage Capitol has to hire and pay for Attorneys and show up in court in your local area. FDCPA Fair Debt Collection Practices Act is very easy to read and well defined. Trust me there are plenty of Attorney's in your areas who would take them to court on a We don't get paid if we don't win basis, So make sure all documentation is clear and precise. Always get advice from an Attorney before taking any action with this company...

I recieved a phone call this morning from Jason Aubrey, he was very rude! I am not the person on the account they need to spaek with either.
I gave them my name..they varified my name is NOT with them listed but was told to contact the person they were calling for and to tell this person not to use my number as a contact number. i SAID I DO NOT GET PAID TO SHAG DOWN PEOPLE FOR THEM NEITHER CAN I CONTROL WHO USES MY NUMBER AS A CONTACT NUMBER!
oH.. THE BEST PART IS IS THAT i WAS TOLD i OWED THE BILL ! Are they NUTS !
Does anyone know who I can report them to?

I was also a member of Advanta, and now I'm dealing w/ Sage Capitol Recovery. I have paid them over $2000.00 in the past 5 months, and that doesn't seem to be enough. My balance was only $6000.00 to start. I sent another $100.00 via overnight only to be told that it was unacceptable. I'm gonna continue to send what I can, but thses people are relentless, and try to belittle you as much as they can. When they get done, they make a person feel like life isn't worth living anymore. This is about to start causing me health problems now. I wonder how they would feel if they know that they have caused people to get sick (literally), so that they can collect there money. I wish someone could step in and tell these folks that it helps alot when they are respectful to there debtors.

I too have had the experience from this company all were nice until came time to give me the settlement agreement paid in full letter with my final payment. Took partial payment than said to bad that is Ken Carpenter suppose to be the supervisor there. Advanta is a fool if they use them if they have such a jerk for super as the others two men I did things with were much more supervisor material. I could not call their extention due to Ken picking up and being rude as he could be. Please never do business with this man get a lawyer as he is no good person for sure.

I feel sorry for you but call the phone comapny and they can put the number in to stop you getting their calls

Safe Capital Recovery is the shadiest company out there. They begin the call friendly and a first name basis so you are totally unaware of their tactics. They have threatened me and said that they don't believe me that I don't owe this debt. Ian Rothberg threatened to call me at least 10 times a day everyday until I paid. I have chose to not even answer the phone and let my answering machine screen calls. It is pretty bad when they intimidate and harrass you to no end. I am planning on report them!

I am counsel for a (healthy - no TARP money) financial institution. It is factual that the process of collecting commercial debts are not protected by the same laws as consumer originated debts. However, I've found that requests for verification, although not required, are typically fulfilled as that is a logical step towards bringing the matter to resolution one way (voluntarily) or the other (involuntarily). I am curious...did they ignore the request completely, or just not give you everything you wanted? As it relates to my position with the bank, I am concerned with fair treatment and the protection of my company's interests. But irrespective to that, I also don't want to pay a higher interest rate on my credit cards simply because others are negligent in paying theirs. This in no way is an attempt to justify that agency not providing the requested information. However, from my experience with requests of this sort a good majority of them are an attempt to protract the collection process. But if you really didn't incur the debt, you really shouldn't have to pay it!