Altus Receivables Management’s earns a 1.2-star rating from 10 reviews, showing that the majority of clients are dissatisfied with debt collection services.
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I want a stop to the phone calls - you ain't given me no contract, so I wanna be sure I'm payin' the right amount
I want a stop to the phone calls - you ain't given me no contract, so I wanna be sure I'm payin' the right amount. Just send me emails, that's all I want!
Altus Receivables Management is a company that deals with debt collection
Altus Receivables Management is a company that deals with debt collection. Unfortunately, my experience with them has been quite unpleasant. They seem to provide incorrect information and can even be considered as scammers. It's frustrating because I had already paid the invoice on the date of the service, but the collection representative refused to provide a fax number for me to prove it. This lack of cooperation is unprofessional and leaves me puzzled about how they conduct their business.
To make matters worse, when I requested to speak with the manager, the collection guy abruptly ended the call. It's incredibly rude and shows a lack of respect for customers. Additionally, when I attempted to contact their 800 number, nobody answered. It's baffling that a business would neglect to answer their phone.
Overall, my experience with Altus Receivables Management has been disappointing. Their unprofessionalism, refusal to provide necessary information, and lack of communication make it difficult to trust them. I would advise others to be cautious when dealing with this company.
This company is terrible
This company is terrible. They keep calling my personal cell phone, even though it's on all the do not call lists and registries. I told them three times to remove my number, but they keep harassing me about a debt that isn't even mine. I've told them multiple times not to call and that the debt doesn't belong to me. I've given them all the necessary proof to show that the debt isn't mine, but they just hang up on me if they don't get the answer they want. They're so unprofessional, it's unbelievable. The people who call are rude, ignorant, and they lie. I've talked to my lawyer, and we're filing a lawsuit for harassment. They better not contact me again!
Our company got handed over to Altus Receivables Management for a collection that needed sorting out
Our company got handed over to Altus Receivables Management for a collection that needed sorting out. The company was going through a change in ownership and was facing some financial problems, which it was working on resolving. One of their agents sent me an email with a demand letter that had a five-day deadline, which I reckon is against the law and not practical. Then, I received another email from them, talking about sending a field agent to take pictures of our property and assets. I got in touch with them, and their terms were not realistic. They kind of forced me into a repayment plan that was out of this world. I requested to speak with the supervisor, but I never got a call back from them. They even threatened me with legal actions, even though I was trying to come up with a reasonable repayment plan or settle the debt with a lump sum payment. They didn't want to listen to what I had to say and basically threatened me and my company. I'm not entirely sure how legitimate this company is, but it seems like they engage in a lot of harassment, invade privacy, and make illegal threats.
Altus Receivables Management Complaints 6
I sent a cease and desist to Altus Receivables Management, but they keep harassing me
I sent a cease and desist to Altus Receivables Management, but they keep harassing me. They're violating my rights.
Company Name: RECEIVABLES MGM SYS
Company Name: RECEIVABLES MGM SYS. Account #: *** Balance: $108.00
I ain't responsible for this debt in Patient First, and I ain't got no contract with Receivables Management Systems. They didn't give me the original application like I asked.
Altus Receivables Management sent my business a letter demanding payment within 3 days for a debt that isn't even true!
Altus Receivables Management sent my business a letter demanding payment within 3 days for a debt that isn't even true! This company is a scam and they're sending out scam letters! I want the company to be penalized for this garbage! Even the grammar and sentence structure in the letter is like what non-US residents use when sending emails, ***., it ain't grammatically correct!
Is Altus Receivables Management Legit?
Altus Receivables Management earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Altus Receivables Management has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Altus Receivables Management's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Trustaltus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Trustaltus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Altus Receivables Management has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Altus Receivables Management is trying to collect a supposed debt from Morich Land Enterprise without any written evidence that they have the
Altus Receivables Management is trying to collect a supposed debt from Morich Land Enterprise without any written evidence that they have the authority to do so in ***. They went ahead and reported the account to Dun & *** without giving any written proof. They completely disregarded dispute requests. This is the last complaint before taking legal action in court.
My bizness credit report is reflectin' a negativ account from Altus
My bizness credit report is reflectin' a negativ account from Altus. This is 'bout a contract with Spectrum that was expired durin' COVID 'cause we weren't usin' their internet services no more. 'Cause we ain't got no problems with this company or its buddies, we ask 'em to take off the bad thing from our Experian bizness credit report. This is 'bout our company *** and the contract was for the address ***.
Altus Receivables Management is saying I owe a debt of $1513.98 but they haven't shown proof that the debt is mine
Altus Receivables Management is saying I owe a debt of $1513.98 but they haven't shown proof that the debt is mine. According to the Fair Credit Reporting Act, Section 609 (a)(1)(A), Altus Receivables Management has to verify, by physically checking the original signed consumer contract, any accounts they put on a credit report. Otherwise, anyone paying for their reporting services could send in a fake account through fax, mail, or email. I want to see proof from Altus Receivables Management (an original consumer contract with my signature) that they have for the account mentioned above. They haven't verified this account, which has affected my ability to get credit. According to the ***, unverifiable accounts must be removed. If you can't give me proof, you can't put this account on my credit reports. I want this account verified or Altus Receivables Management to stop all collection activities on it.
About Altus Receivables Management
One of the key strengths of Altus Receivables Management is its extensive experience in the industry. With years of expertise, the company has developed a deep understanding of the complexities involved in managing receivables and has honed its strategies to deliver optimal results. This experience allows Altus to tailor its services to meet the unique needs of each client, ensuring maximum recovery rates and customer satisfaction.
Altus Receivables Management prides itself on its commitment to professionalism and ethical practices. The company adheres to strict compliance standards and operates within the legal framework of debt collection, ensuring that all interactions with debtors are conducted with integrity and respect. Altus understands the importance of maintaining positive relationships with customers, and its approach is designed to preserve the reputation of its clients while recovering outstanding debts.
In addition to its ethical practices, Altus Receivables Management utilizes advanced technology and innovative solutions to streamline the debt recovery process. The company employs cutting-edge software systems that enable efficient tracking, monitoring, and reporting of accounts, ensuring transparency and accountability throughout the collection process. By leveraging technology, Altus is able to optimize its operations, resulting in faster and more effective debt recovery.
Furthermore, Altus Receivables Management places a strong emphasis on customer service. The company recognizes that outstanding customer support is crucial in maintaining client satisfaction. Altus's team of highly trained professionals is dedicated to providing prompt and personalized assistance to clients, addressing any concerns or inquiries they may have. This commitment to exceptional customer service sets Altus apart from its competitors and contributes to its reputation as a reliable and trusted partner.
In conclusion, Altus Receivables Management, operating through trustaltus.com, is a reputable and reliable provider of receivables management solutions. With its extensive experience, ethical practices, advanced technology, and commitment to customer service, Altus is well-equipped to handle the complexities of debt recovery and deliver exceptional results for its clients.
Overview of Altus Receivables Management complaint handling
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Altus Receivables Management Contacts
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Altus Receivables Management phone numbers+1 (504) 469-9545+1 (504) 469-9545Click up if you have successfully reached Altus Receivables Management by calling +1 (504) 469-9545 phone number 0 0 users reported that they have successfully reached Altus Receivables Management by calling +1 (504) 469-9545 phone number Click down if you have unsuccessfully reached Altus Receivables Management by calling +1 (504) 469-9545 phone number 0 0 users reported that they have UNsuccessfully reached Altus Receivables Management by calling +1 (504) 469-9545 phone number+1 (800) 509-6060+1 (800) 509-6060Click up if you have successfully reached Altus Receivables Management by calling +1 (800) 509-6060 phone number 0 0 users reported that they have successfully reached Altus Receivables Management by calling +1 (800) 509-6060 phone number Click down if you have unsuccessfully reached Altus Receivables Management by calling +1 (800) 509-6060 phone number 0 0 users reported that they have UNsuccessfully reached Altus Receivables Management by calling +1 (800) 509-6060 phone numberCOO
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Altus Receivables Management emailsjimmcdermott@trustaltus.com94%Confidence score: 94%Executivenathansmith@trustaltus.com90%Confidence score: 90%Itcontact@trustaltus.com80%Confidence score: 80%Supportjoinourteam@trustaltus.com60%Confidence score: 60%Support
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Altus Receivables Management address2400 Veterans Blvd., #300, Kenner, Louisiana, 70062, United States
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Altus Receivables Management social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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