Sahara Packers & Movers
Reviews and Complaints

Dear Sir / Madam,

This has reference to the subject matter mentioned as above.
We regret to inform you that following were the status of items of consignment mentioned in the subject matter.

1.0 Item # 47 NOT DELIVERED AT DESTINATION
2.0 Wooden cabinet was damaged with rear plywood totally broken and Glass also
of the shelf was broken compltely.

ESTIMATED COST OF DAMAGE IS Rs. 15, 000.00 (Rupees Fifteen Thousand Only)

Your office at Gurgaon and at Chennai were informed over immediately on receipt of the consignment at Gurgaon.
Scan copy of the same is attached with this mail to respond in the stipulated time mentiooned as under.

You had insisted on complete payment before delivery of items. Entire payment was made to your official prior to delivery of above items in the CN # mentioned as ablve. In spite of repeated attempt to call your official at Chennai office never answered our phone calls.
Under this circumstances we are left with this option of sending this mail as a first step towards our claim of damaged goods.
Please answer this mail within 48 hours i.e. 2 (TWO) working days from the date of this mail.
Hope you'll appreciate our concern for response from your office.
In case you have any query in context to the report of damage of items received by us, you may please contact Mr. SHIVANG R DAVE on his contact # [protected]

Regards,
Rohit H Dave

am Swarup (Mobile No. [protected]). Recently I shifted from Bangalore to Kolkata. I took quotations from multiple packers and movers before giving the contract to Sahara Packers and Movers.

Sahara Packers and Movers (Alias: Goods carrying cargo pvt ltd) is based near Lal Bagh in Bangalore. They are not related to the Sahara group that we know. They are fake.

While taking the contract, their rep. named Manoj ( Mobile: [protected]) made the best promises he ever could. Full payment was made. But when my goods arrived in Kolkata, this is what I found:

1. Parts of my bike were missing.

2. Microwave, DVD player, missing

3. Picture tube of Sony TV missing

4. Dining table glass broken

5. Centre table broken.

6. Almost half of thye goods damaged.

7. They just piled up the goods and left. didnt unpack.

8. When I filed a complain of theft at the police station, I found that the location, company name, all are fake.

While packing, they told that insurance was necessary for goods, and they would make spot settlement incase of any damage. Till date the ### dont pick my call. They have no branches othar than Bangalore. So, please dont get fooled.

I have sufferred a huge loss. Nothing can be done now, as the name of the company itself is fake. But I would suggest you not to use this company for shifting of goods.

Sahara Packers and Movers, Bangalore is a fraud and cheater agencies running in Bangalore. I had the most horrible experience of my life while shifting from Bangalore to Chennai. Never believe them. They will qote the lowest price and once you have handed the money and goods to them they will charge twice the amount from you. Once you hand over the money to them, then your bad luck will start. After that, They will never take your calls and always talk in a abusive language.

Please never take their services even at free of cost because you will never get your goods. It is better to dispose off the goods and come empty handed, instead of availing the services.

Especially one idiot Bhaskar, Chittranjan and idiot Manoj Jain. Beware of the Sahara Pajkers and Movers.

Sahara packers and movers is a cheater and fraud company. Recently i’ve shifted some household items from bangalore to gurgaon. Items were very few but they charged 4600. And finally when I received my luggage everything was filled with dust and on top of that they have broke into luggage and stole my brand new philips divx player. They promised to settle the claim within a day or 2. But later on they kept avoiding my calls. Finally I did not received even a penny. So I request you all whoever is reading this, please do not choose them if you want to avoid harassment, damage and other monetary loss. They are unscrupulous company. Don’t get fooled by their name they are not even distantly related to the sahara group. You will find a lot of this kind of complain about them by other individuals too please have a look at them too.
-kumar ravi shankar

Hi,

I am Jayadas and along with my family, I shifted from Chennai to Gurgaon on 21/06/09. I planned to send the household things through packers and movers and chose Sahara Packers and Movers(hereafter referred as SPM) based on the timeline they quoted to deliver the things at Gurgaon. They packed the things from my Chennai home on 20/06/09 and promised that the things will be delivered at Gurgaon on 27/06/09 or 28/06/09. They mentioned this date in the quote that they gave me. My Consignment note No. is 102537. They charged Rs.19238 for this work and asked me to pay Rs.15238 initially and the remaining amount on receiving the things.

I brought my wife and 11 month old baby to Gurgaon with baby food for one week believing that SPM would keep their word and deliver the things on time. When I called the Chennai office on 26/06/09 to know the status, they told they will deliver on time. The very next day(27/06/09) they evaded answering my question. The next day (28/06/09) people at the Delhi office of SPM told that the vehicle carrying the things met with an accident and that things would reach only on 02/07/09. When I called the Chennai office on 29/06/09, I was informed that the vehicle carrying the things started from Chennai only four days earlier and it would reach on 02/07/09.

On 02/07/09, when I called up the Delhi office, they informed that they had not received the things. In the meantime I called the Complaint number of SPM (91 [protected]) to lodge a complaint. The person incharge sent the following SMS: Sorry, Ill call you back after some time, If anything urgent kindly SMS me the matter thanks. Even after I sent an SMS I didnt receive any call and had to call back repeatedly until he picked the call. He informed us that the things would reach Delhi on Saturday (04/07/09) and will be delivered at our home on Sunday (05/07/09). Even this did not happen. Since I was getting irresponsible replies from people at Chennai and Delhi SPM offices, I called their corporate office at Bangalore to get a concrete date of delivery and to get assured that my things were safe. I was informed that my things would be delivered on Tuesday (07/07/09). I waited for my things on Tuesday and since I didnt receive them or a call on the status of delivery, I made a call to the Chennai office in the evening. Only then I was informed that the vehicle met with an accident on Monday (06/07/09) some 750 kms from Delhi. They told that they would file an FIR, and an insurance person would survey the damage after which things would be brought to Delhi. When I called them today (10/07/09), to know if my things are safe and when they would deliver my things, they have told that the things will reach Gurgaon on 11/07/09 and delivery of things at my home would be on 12/07/09. I still doubt what they have told due to the replies I got earlier.

I have faced various challenges due to the delay in delivery of my household items by SPM.

1.) My babies stock of food was over in a week and he suffered from Diarrhoea on 29/06/09. As my scooter is being transported by SPM, I did not have any means of taking my child to the hospital for consultation with a Paediatrician and had to carry him to a dispensary by walk.

2.) I am getting food from outside until now.

3.) Being new to this place, my family is finding it difficult and are struggling to settle down in Gurgaon without any household items for the past three weeks.

After a period of around 25 days, I received my things in July 14th.

Many cartons were torn because of dampness and the cloths, pillows, bedsheets were wet and stinking. There were many other damages to the things like Washing Machine, Pedestan Fan, TVS Scooty, Plastic Kitchenwares. And parts of Baby Rocker, One Fibre stool and TVS Scooty key missing.

Before delivering the things at my home in Gurgaon, they asked me to come to their office for verifying whether there any damages to the things which was actually a ploy to force me to make the remaining payment to them before they could deliver things at my home.

I was waiting for my household things for the past three weeks and through out this time I was not sure whether my things were safe. When I asked them to reduce some money for the delay they made in delivering my things they didnot agree for that. Instead they insisted on paying them immediately with out even thinking that I would have the required amount in hand. Also they told it is against their company rules. The company rules appeared to be framed for the benefit of the company and not for the customers.

Through out this past three weeks, I didnt received any calls from the concerned person updating me when I will receive my things or the status of my things. Whenever I call to find the status, they just give me some false deadlines for pacifying me. But so far they havent kept their words.

I with my family had suffered a lot here in this new place (GURGAON) just because of SAHARA PACKERS AND MOVERS. My complaint against them is:

1. SAHARA PACKERS AND MOVERS had given a false promise to me that they will deliver the things in Gurgaon in 7 days time. (But they started the vehicle from chennai only 5 days after they packed the things from my home in Chennai).

2. SAHARA PACKERS AND MOVERS didnt called me for updating me about the status and delays in delivering my things in Gurgaon.

3. SAHARA PACKERS AND MOVERS had spoken to me without any responsibility and without courtesy when I called them to get updates.

4. SAHARA PACKERS AND MOVERS's quality of packing materials were very bad.

5. SAHARA PACKERS AND MOVERS has to compensate me for :

a. For the delay in delivering my household things in Gurgaon.

b. For the Telephone calls/Mobile Calls I made to them enquiring the status.

c. For the damages which have occured to my things during the transit from Chennai to Gurgaon.

d. For the mental stress that I had to go through along with my family during the past three weeks.

When I called them again and asked for the Claim amount, they are answering very irresponsibly. I kindly request you to get me justice.

Thanks and Regards
Jayadas C

We had engaged Sahara Domestic & International Packers & movers, shop no 14, oswal shopping centre, Bhayander (e), Mumbai-401105 (Ph: 022-[protected]-8274) for transportation of our household goods ex mumbai to chennai & the loading was done on 09-06-2005. The household goods were packed in 24 packages, which included one steel almirah & one Godrej pentacool frost-free fridge purchased in March 2002.

The truck carrying our goods had a breakdown at the outskirts of chennai resulting in damage to our fridge & steel almirah (the almirah having been very badly damaged & the fridge is having dents all over (right side) and the door making the beautiful light cream coloured fridge look ugly) and delay in transit. The truck ultimately reached destination on 14.06.2005, two days later than the schedule date (12.06.2005)

The above transport was advised about the incidence and we were told to send them a detailed complaint letter, which we did (dated 18.06.2005). Unfortunately, there was no response from them & all over phone calls met with avoiding tactics & their marketing head, Shri Sandesh Kumar (mobile no [protected]) who was in constant touch with us for at least two weeks prior to the loading could not be contacted at all as if he never existed. We therefore contacted the head office (Prop. M-S Goods Carrying Corp.) at 15, 8th cross, H.Siddiah road, Bangalore, 560027 (ph: 080-[protected]-7913) and we were advised to send a letter with full details. Accordingly we sent a detailed complaint letter dated 08-07-2005 enclosing a copy of the letter addressed to their Mumbai office & all the documents received from them in connection with the transport.

Unfortunately, the head office was no better. They followed the same tactics & totally avoided our last 15 to 20 calls. The person contacted were Shri Modi, Shri Jitesh (mobile no: [protected]) & shri rahul.

We had paid Rs 16, 560.00 for the transport, which included Rs 1500.00 for the insurance coverage for which no receipt was given, & the same was done under the condition that while no separate receipt-policy from insurance co would be given, claim, if any, would be settled by the carrier.

Despite the damages having been assessed by their chennai contact person shri B sridhar more than a month back & reported to their Bangalore office & our repeated calls nothing has been done which goes to prove that M-S sahara packers & movers are interested only in making money & not in give & take policy. It may please be noted that we insist that both the damaged almirah & fridge should be replaced & we want a reply as to what they propose to do in the matter.