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I paid 108.00 to Sally jean via paypal for 5 charms. I never received the charms. Mi have made several attempts to contact them via telephone (number cancelled) and email with no response. I am now out 108.00 and have no merchandise.
Kelly
The complaint has been investigated and resolved to the customer’s satisfaction.
You should call pay pal. There is a 45 days period that you can file a dispute and get 100% of your money back.
Thanks for all of your complaints. I too have ordered from Sally Jean and did not receive my product but money was immediately released from my account. The red flag was I received no emails from Sally Jean and when I did email no reply. I should have been more careful ordering from a website with no phone number or address to reach if needed. I took her online class and my cousin and her friends just love her jewelry. I thought there would be some sort of professionalism/honesty on her part. So sad because her jewelry is beautiful.