Sansui Electric
Reviews and Complaints

I Agree, this service is sick...

Kumar.

hi ... I need a proper address of sansui service center.. please send...

Hi... i have a sansui audio system which is not working since december2007. i need a service center address...

Sir, recently i had put on child lock, panel lock, and tv lock on my tv set and it is not switching on. So i just wanted to know how to switch on my tv. If anyone knows the details please send me. I tried to contact the costumer care people but know reply. I contacted the dealer, but know reply. So sansui service is worst worst and no one should buy anyhting from their company. Bull ### company, but still i request them to send me the details how to switch on the tv.

Dear ksn1979,

Information about your complaint number is still awaited from you. Please contact us on write2us@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

Dear ksn1979,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

I am having continuous problems related to main board, once i get service of one issue other one arises.
or they any compatible main boards for Sansui furatto 21
please intimate me at ksnsurendra@gmail.com

Whenever I want to do auto or manual search it is showing messege child locked

some times picture darknes coming

sansui service is worst

I am Sachin Kumar I have purchased Sansui B2B2-21 Flat T.V for the month of Sep ‘07
But the working of T.V is not good T.V Picture keep on running but automatically stop the picture and it is happen every times when I turn on the T.V and till time I am facing of this problem before it I have complained Sansui Service Center but T.V Engineer says the problem is from the Cable network every time I face of this problem I have totally fed up of this service.
Sachin Kumar
[protected]

I had purchase sansui 21 inch. stv-2112 PF model color tv from Lulu Hypermarket , dubai,uae.
the sound system is entirely different as its mention in manual in user guide it mention
sound system : set-color-sound-blue back

but in TV their is no set up for sound what have to do i purchase this TV on 03/01/08 to day is only 06/01/08
please take action again this and tel them to resolve my issue

Remote control for tv is not good. Three times serviced in two years, poor response from the dealer. Poor service!

Sansui, a branded company with their best products. Sansui had lost its image when it was merged in Tekcare India Private Limited. Now the chassis, Picture Tube, and even the Front & Back covers too are now being made in india, with the Videocon Global group which made the Sansui to loose its image. It was the only TV which had failed the Sony for its sound, Picture Quality, performance and even thing more.

Never buy Sansui products, I realized it after wasting a good amount of money in BUYING SANSUI HARD ROCK, 21 EYE and gifting it to my Husband.

After six months it was dead and no one from service center came fwd to rectify it. To my utter surprise there is no Head office details in India. If you know pl. let me know as I wanted to give this back to them and to ensure that they must realize that they can't make fool for a long.

I am planning to go to CONSUMER COURT FOR HARASSMENT AS I HAVE TO TAKE LEAVE AND SIT AT HOME SO THAT SERVICE ENGINEER AS COMMITTED CAN COME AND ATTEND THE COMPLAIN. BUT NO ONE TURNED I LOST 5 DAYS LEAVE.

I would request all of you including dealers that don't buy or promote sansui products.

My name is Tarun Panwar.I purchased SansuiTV model number CTVSCS213BB-CUK, but my TV not working from 03 OR 04 MONTH, I had told the dealer for about the TV and then he call to the customer care and service center but the service center didn't take any action .he told that they are coming today and tommorow but after 03 month he still not come.if I am not getting any response till coming wednesday than I will going to consumer forum against your company, not only that I am search engine optimizer and well connected in social media marketing as well as my article publish in product review site.I can write against sansui bad quality product as well as wrong commitment of your service and customer care.If you not help me how much i loss only rs 8500 but if I do this you lost goodwill in market which is more valuable than my rs8500.If you want I can produce all detail how can I hamper your business .

Tarun Panwar
Uttarkashi
Uttarakhand
249193

mo no - [protected]

Dear Sir,

I have registered a complain on 10/11/2008. T.V that not working properly. After
registered my complain your engineers came at my home and take away the chaeses and
say I have repair the chaeses on work shop and install next 2 working days.

but after 15days they did not solve my problem. if u did not take necesarry action on work
shop owener. I have register the complain in cuonsumer court for compansation (25000/-)

thanksss

Jitendra Singh

[protected]

jitender singh

I have ragistered some complain regarding TV through telephone. but after 15 day not taking any necessary action on my complain my complain no is 5P0020810210018. So I hope u Will give me any responce my cell no is [protected]

Thankssss

Regard

Jitendra Singh

Dear sir,
I have purchase a 15" Flat Sansui color Televesion from Sangam Electronics, Sector- 18, Noida,

TV is not working from 30.09.08, I have written a complaint to your customer cares centre for repairing, complaint No. is 5A0490810010039. Dated 01.10.08, but not received any response from your side,

Your service engineer will not come till now, at my address for repairing the TV,

kindly take the action on it.

thanks & Regards,

Anand Prakash

i am symple electronics ing.

Buy any tv in the world even you can buy tv from the repair shop they will work BETTER then SANSUI TV because. I buy a 29 inch tv with 2000 watt output the tv sound is good at high levels but when the sound is reduced there is humming sound in it and the magnitude is so high that you cannot hear anything up to the level 10 is achieved by volume control. More over the technician came after 2-months and when he open the tv set i saw mess in that ie the screen shielding is pasted with CELLO TAPE. 2-capacitors were mounted towards the printed side of the pcb, 2 resistances and 4 jumpers were connected and when i asked about all this he says that this is due to development work and some modifications. moreover you cannot contact to there head office coz there is no confirm address anywhere on the net

NEVER BUY SANSUI PRODUCTS!

My colleague Mr.C.P. Singh purchased Sansui TV Model No.:SV-2110 and Serial No.[protected] on 18th Oct. 2001 from Gaur Electronics, Ladpur, Raipur Road, Dehradun-248008(India). On the Guarantee/Warrany Card 7(Seven) year guarantee has been mentioned)The model worked very nicely till last year but since last year now we r facing a problem: While any channel runs, suddenly the images and sound disappears and the screen becomes blue. We have changed our antenna and also the antenna cable also but the problem still persists. The complaint was also bought in the notice of ur local authorized service centre who attended several times but unable to resolve the problem.

In the first few years we were fully satisfied with the performance of this set and the same we recommended to many of our friends but now looking at Sansui services we r loosing the faith in Sansui services.