SaveTheDeals
Reviews and Complaints

You should dispute by your bank about it take action because this ### you can get contacted number just by email only but not response they say get touch by five days nothing happened .
Michelle Azzopardi

Yes, I have an unauthorised debit being made against my bank account by "savethedeals.com Spain" of AU$34.90 currently occurring on the 16th of every month since July, 2014. I could cancel my credit card to stop it right now, but I am more interested in finding out just how easy or difficult it is to simply cancel the subscription.

The bank statement entry has beside it "savethedeal.com Spain". My enquiries reveal that the company is possibly Indian based, while the e-commerce software is owned by Eviano Digital registered in Barcelona. The banking transactions are obviously processed through Spain, probably Barcelona.

It appears that Save The Deals operate through an e-commerce plug-in, add-on style of software which online commercial discount shopping websites use. The problem is the disreputable way Save The Deals gets your subscription in the first place. OZ Bargains in Australia, ran an offer which cost a $1.00 one-off fee. To accept the offer you had to key in your banking details and pay the $1.00 to OZ Bargains - no mention it was being paid to Save The Deals, if that is where it went. It appeared to be an offer by OZ Bargains, Apparently, I have since discovered, the bottom corner of the offer panel, had a little tick box with a pre-set default tick in the acceptance box for a subscription - not sure what to, but possibly Save The Deals.

As we cannot prove in a Court of Law that we did not tick the box, that perhaps places them beyond the arm of the law ... or does it
I wonder, because have we in essence authorised the debit in the amount of AU$34.90 per month or only a one-off debit of $1.00? Good question. Were terms and conditions accessible at the point of subscription? I honestly can't recall.

However, what comes next may not place them beyond the law. I have never received any email follow up from the company, no Order confirmation, no subscription confirmation, no newsletter follow up, no emails on available discounts, no advice as to how it works, no website address provided, no list of participating retailers provided, no advice as to how to redeem discounts using the subscription, in fact absolute silence. Zero communication, to the extent that I was unaware I had even subscribed and completely forgot about the $1.00 deal thing. It seems the company is intent on not alerting customers to their subscription, so that the debits may continue with no service being provided in return.

To obtain any benefit from the subscription, had I wished to, I needed to first notice the debits and the notation beside them and then go searching for "savethedeals.com/Spain", which is what I did, only to find there is no such animal, but Googling "savethedeals.com" produced more information and a website - internationally based - including a whole list of complaints against the company alleging scams. The server for the website accessed by Australians appears to be in Singapore. It seems the

So what does the $34.90/month actually entitle you to? Apparently you can redeem a discount on purchases made in your daily routine - could be something like a cab hire fee if paid on a Cabcharge account. It is difficult to find the regional website you are registered with or to understand what you have subscribed to and then establish the process and what is required and then find the page where you process your redemption. The procedure is to scan in the receipt and then submit it to Save The Deals to redeem your discount. The discount, (usually 10%) is to be paid AFTER 30 days, so that STD always gets your next month's subscription fee before you get your last month's discounts. The internet is flooded with complaints that the discount redemptions are not being paid, but I cannot provide a first hand account, as I have never attempted to obtain one.

I used the contact details I found on the website and emailed savethedeals.com three time requesting a cancellation of my subscription. They have failed to respond at all. I have now written to OZ Bargains, just in case it was through them that I inadvertently subscribed, as I honestly am not sure how I obtained the subscription and this is another area that I feel must be addressed by legislation. I am waiting for a response now from OZ Bargains.

My bank alerted me describing it as an "unauthorised transaction" because my credit card "had not been presented".

Legislation is lame and weak. It should be designed to more than offer recourse but to also deter and prevent more strongly this kind of online activity. Surely the pre-set default ticks in selection boxes could be found to be illegal and unlawful?

Sincerely,

Penelope Bell.

Same as other complaints here.

Got scammed of €33.93 when I was told that I'd only be paying S$1 for the offer.

I've reported the scam to the police here in Singapore, but I'm not sure if they can do anything as it seems like SaveTheDeals is not operating from Singapore.

what a load of ? i couldn't get the original deal, they then took a further $35 out of my account -i wrote them a email, got back a reply saying they would credit -1 of the amounts -i had unsubscribed and then the next day knowing i had ceased member ship they took out another $35.

there 0800 new zealand is a further scam -u get a automatic reply thatt keeps repeating them selves -there's nobody EVER there

i have Hired serious people to track down these fraudsters

SaveTheDeals is a monthly subscription based website which entitles its members to get once a week (Weekly Offer) a $35 refund voucher. All Members also have access to the member area (www.savethedeals.com) where they can find exclusive promotional offers such as Daily, Weekly, Cashback, Promo deals offers.

To benefit from the Welcome/Weekly Offer, you must follow the procedure as described in our Terms of Use.
1) You will have to pay the sum of $1, by credit card, and then,
2) Login to your SaveTheDeals account with the email subject "Discover Your VIP Member Benefits" and you will see your Offer in "Welcome Offer" or "Weekly Offer".
3) Purchase the product you have selected in the store of your choice,
4) Send us the scanned copy or photo of receipt corresponding to the selected offer within 30 days by e-mail from the date of joining the site to the following address: receipt@savethedeals.com.
5) The Paypal account details must also be provided in the email so our services can proceed with the refund.
6) Upon reception of the receipt, we will refund the amount directly onto your Paypal account within 30 working days from the date we acknowledged your e-mail.

Only new members can benefit from a Welcome Offer. We propose several welcome offers with different products. Whatever the product is, the refund offer is limited to $35 per new member. We make sure that each product can be found in the commerce at a retail value of about $35.

The Weekly Offer is exclusively reserved for our members and restricted to availability limitations. This offer will be sent by email every Monday to all SaveTheDeals members.

SaveTheDeals is the first membership site for deals, discounts and promotions where you can save up to $140 every month for only $34.90 per month. If you subscribe to SaveTheDeals's welcome offer, you are authorising Vertigo.com Pte. Ltd. to charge you $1 to benefit both from a Welcome Voucher and a VIP Member access for a trial period of 72 hours. At the end of this trial period, your membership shall be renewed every 30 days, and you shall be charged $34.90.

However according to Terms of Use as found at https://www.savethedeals.com/pp/privacy-policy/savethedeals.com

"7.3. Upon termination, the Member will no longer have access to the Service and will also no longer be obligated to pay the monthly
subscription fee. However, the termination of the Service shall not, under any circumstances, give rise to a right to claim refund of the
subscription fees paid by the Member to SaveTheDeals.in. Accordingly, the Member waives his right to demand any such claim for a refund."

Kind regards from all the Team,
SaveTheDeals Customer Service

Hi after reading these comments it is quite clear that a lot have not completely read the Terms and Conditions or does not understand them, if you log onto OZBARGAINS and note my comments made there about this mob and especially the comment about getting A DEBIT CARD and how to use it, my id: is conder4935:

Hi, I was charged $35.00 on my credit card and I don't even know for what. Also charged twice $1.00 each time.
Please refund my money back to my credit card and cancel everything else.
Thank you
Margaret Bobrowski

i think a lot of these people are not reading the terms of this deal, some say that they cannot stop their subscription all the details are on their home page, i am not a member yet but will be in a couple of weeks, all the people here in AUSTRALIA i suggest you contact fair trading in your state/territory and ask them what details they have about "save the deals" if there is nothing on their books they will investigate them and will inform you when the site is investigated, do not forget to ask "fair trading to contact you after"

I was lucky to get my money back. I am usually very wary of deals that seem too good to be true. But like thisisjunhong, I purchased an air ticket from tigerair and was redirected to savethedeals.sg and was offered 4 cinema tickets for $1. Thinking that it was affiliated, I thought nothing of it until I saw my bill. Started to panic when I learned that their only form of contact was an email! It took a long time for them to respond asking for a refund as my coupon never reached my inbox. Any sign of transaction or welcome offer when I logged into my account on their website was also missing. Some very dubious marketing indeed.

Help!
I just realized that this savethedeal.sg has been charged me for 11 months :(
I didnt know if i have signed or agreed with their membership...
I didnt have any verification or notification as well...
So far, My husband who is the one help me with the payment, and i thought all payment are saved in singapore...
I didnt noticed that the $35.18 has already charged so long to my credit card...

I did call to my bank and they help me cancell my credit card and issue me with the new one...
I tried to call savethedeal.sg but the line are busy all the time...

Guys, let unite..
Report to police and get refund from them...

Let me know you you guys are agree...

I had faced the same issue . This website is filled with scam . I got a msg "@Rs.50, & do shopping of Rs.1700 from any Malls like D'Mart etc.. It was very clearly mentioned that the cost was Rs 50 . I entered my credit card number and within seconds i got a message in my mobile saying that transaction of 1700 is successfully processed. I was not taken to any secured 3D page .Please block this website .Even they have not mentioned that first 1700 rs.will be deducted after that u have to purchase & send them purchase receipt.it was found when my amount was deducted.really very very fraud company.furthe they have no any contact number so at least we can speak to them.Have to take very strong action againts company or people like this.

fully scam site..