Scholastic’s earns a 4.2-star rating from 6 reviews, showing that the majority of readers and educators are very satisfied with educational materials and services.
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A Reader's Paradise - Scholastic Inc. Review
Scholastic Inc. is an absolute gem for book lovers like me! From captivating children's books to educational resources, they have it all. Navigating their website is a breeze, and the range of titles is impressive. The quality of the books is top-notch, and the delivery is always prompt. I love the ease of ordering and the friendly customer service. Scholastic Inc. has truly made my reading experience delightful!
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Pros
- Diverse book selection
- Educational resources
- Literacy program support
- Global market presence
- Teacher & parent tools
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Cons
- Limited audience growth potential
- Digital content competition
- Seasonal revenue fluctuations
- Reliance on school market stability
Scholastic Complaints 4
Didn't order but I'm getting charged!
I keep getting charges on my credit card from Scholastic Books. I never ordered these yet I get charged. What am I getting charged for? I have read the other complaints but I am not recieving any packages, I am just getting charged for nothing. $18.89 a month I am fed up! I keep calling them and they are very rude and they hang up on you alot. If they do talk to me they claim that they cancel this subscription but I continue to recieve these charges. I dont have a job and I cant afford this crap! If you are looking to purchase something from this company, THINK AGAIN! THEY ARE SCAMMERS!
Scam charges
I found a UPS package from Scholastic Books on the front door of my house after my vacation in May, 2008. I knew nothing about Scholastic and I never ordered anything from Scholastic! I also noticed that my Chase Visa credit card account had been charged twice. I had to call my credit card company and they changed a new card for me just because of this!
On 9/10/2008, I received a Bill with 241.99 with a account number [protected]-307, I called the phone number [protected] and got no answer from them.
On 10/5/08, I received another bill with 244.98 saying if payment is not received, they will referred this to collection agency and credit reporting agency
I have very good credit record (820+), what should I do?
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact your State's Attorney General's Office and file a complaint. I believe you can file online.
Unauthorized charges
I noticed that my bank balances have been strange in the past couple of months and that I kept getting books addressed to 'last name' child. I think if i had kids and was ordering books for them they would have a first name and the funny part is I have no children. When i received the books i marked them return to sender and didn't open them up as I do with most mail. I finally got a third set of books and finally decided to open the envelope only to find out they have been charging my visa $16 per month unauthorized. Why would i order these books if I had no children. I also got a letter from Countrywide Mortgage saying someone from their company has sold personal information on their clients to a third party. I was wondering if an affiliate with Scholastic could be one of these parties? I'm going to file a appeal against these charges and change my credit card number immediately. If you get these books call customer service and stop the orders immediately.
The complaint has been investigated and resolved to the customer’s satisfaction.
Payed off The Phonics Reading program and have cleared account only to be billed again! Talked to 3 different representatives and now the last one claims that the bill is being sent for collection even though it had been payed off!
Nowadays you just got to be more careful.
My kid came home with Scholastic book order form and told me he got the form from school but the school cannot order it for him. If we want to buy book on the form, I have to order from Scholastic website.
After I have seen your posting. I have decided not to buy book from them.
Thanks,
Is Scholastic Legit?
Scholastic earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
By resolving 75% of 4 negative reviews, Scholastic is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Scholastic has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Scholastic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Scholastic.com you are considering visiting, which is associated with Scholastic, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Scholastic have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Scholastic website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Scholastic.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Scholastic.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
Books scam!
Books and an invoice were sent to me that were never ordered. These are children's books, and we have no children in our home. I have called the company, and they tell me I ordered online, but will not give me any verification of this.
The Standard Operating Procedure for this company is apparently to send books and count on a certain percentage will pay the bill.
The rep with my first call to the company told me I must go to the post office and refuse the shipment so that it can be returned. It cost me over an hour of my time, plus travel to the nearest post office, to learn I could not do that because I had opened the small invoice envelope on the outside of the box.
The second rep on my next call to Scholastic was extremely rude and told me I ordered these children's books on line. She would send me a mailing label to return them. When I asked to speak to a supervisor on this because I was tired of having so much time on this scheme, she hung up on me.
My advise to anyone getting a package from this company: don't even touch it! Refuse delivery immediately. If you do open anything, you will end up spending much time and great frustration in trying to get this company to undo their operation.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scholastic books calls me several times a day. On 03/17/08 I asked them not to call anymore. On 03/18/08 I received two more phone calls from them.
So many scammers are out there thses day any one can get a hold of your email and sign you up for any thing.My suggesstion call them Send them back with a a label.Most people so not re;aize also the pop up surveys you take sign you up for these things be nice to them.The reps are only doing there job
Happened to me too. I opened the box, opened the invoice and almost did the same thing you did before coming to my senses... I thought - hey wait a sec... if I spend money trying to send it back, what's to stop them from sending it to me again?
I didn't even bother calling up their support number. Gave away the books to a friend and tossed out the invoice. Scholastic wont get a freakin penny outta me!
You are not alone! Just like you, I also fell victim. I already posted a similar problem at this site.
i ordered the health book from bottom line 2 months ago, i have heard nothing and then i get a notice iam 2mos past due and as yet i never receceied any book and i have no number to csll bottom line books
This company valueplusonline is complete ripe off ther is no suck web sight.
About Scholastic
In addition to printed books, Scholastic provides digital products such as e-books and educational apps, catering to the evolving needs of modern classrooms and digital learning environments. The company's website features an online store where customers can purchase books and find resources tailored to different grade levels and subjects.
Scholastic also offers a variety of services to educators, including professional development, curriculum resources, and instructional programs designed to support literacy and learning. These resources are available in various formats and can be integrated into classroom teaching to enhance educational outcomes.
For parents, Scholastic provides guidance on children's reading and learning, as well as books and products that can be used at home to support their child's education. The company's commitment to literacy extends to partnerships and programs aimed at increasing access to books and educational materials for children in underserved communities.
Overall, Scholastic's offerings encompass a broad spectrum of educational materials and services that support the academic growth and development of children from pre-K through high school.
Here is a guide on how to file a complaint against Scholastic on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Scholastic in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Scholastic. Include key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Scholastic.
Overview of Scholastic complaint handling
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Scholastic Contacts
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Scholastic phone numbers+1 (646) 330-4125+1 (646) 330-4125Click up if you have successfully reached Scholastic by calling +1 (646) 330-4125 phone number 0 0 users reported that they have successfully reached Scholastic by calling +1 (646) 330-4125 phone number Click down if you have unsuccessfully reached Scholastic by calling +1 (646) 330-4125 phone number 0 0 users reported that they have UNsuccessfully reached Scholastic by calling +1 (646) 330-4125 phone numberSales Representative+1 (860) 429-5686+1 (860) 429-5686Click up if you have successfully reached Scholastic by calling +1 (860) 429-5686 phone number 0 0 users reported that they have successfully reached Scholastic by calling +1 (860) 429-5686 phone number Click down if you have unsuccessfully reached Scholastic by calling +1 (860) 429-5686 phone number 0 0 users reported that they have UNsuccessfully reached Scholastic by calling +1 (860) 429-5686 phone numberSenior Manager
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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