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1.0 3 Complaints
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Scoutmob Complaints 3

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R
7:36 am EST

Scoutmob Unethical Behavior

I bought a table that looked great online and even though it was more expensive than even RH, I believe in supporting small business owners and have had very positive experiences when buying from Etsy members. However, it was very clear that I was the victim of false advertising by way of omission. On the advertisement for this product, only the tabletop is depicted in photos and description. Nowhere does it show or note that the table base and legs are made of a completely different and vastly inferior "wood" to the point that the base and legs are splintering, chipped and rough. A pair of my denim jeans were snagged by the shoddy material. My nephew got a splinter when he grabbed the table leg. The merchant who made this product was clearly well aware of their bait and switch and refused to take responsibility because their scam worked. If they believed in their product, they would stand behind it.They managed to put one over on a customer and I bought a table believing it was as advertised. I tried to return this table per their return policy and the merchant insisted they were not responsible and it must have been damaged during shipping. I feel certain that no one took off the table legs that actually matched the table top and replaced them with some chipped and splintered wood, but Scoutmob stood firm that this was the case and just offered to send me touch-up paint. I sent them photos, showing that touch-up paint would not miraculously transform the table into one that matched the online advertisement. I am sick that I was deceived by this company and I cannot believe that they are allowed to get away with these scams. I filed a report with the Better Business Bureau but Scoutmob did not respond to said complaint. I can only hope that I can prevent others from the fraud that is Scoutmob. DO NOT SHOP HERE.

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D
4:49 pm EDT

Scoutmob Seller didn't send my order and refused to communicate with me

I recently bought some stuff for my home decor from the website www.scoutmob.com. The website is real scam, so beware and better don’t order from them. I paid money for the fast delivery, but this scammer- seller simply took money and told to wait, but he never sent my order at all. I called and sent messages, I argued with this guy for several weeks, but he simply stopped to communicate with me. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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O
11:31 am EST

Scoutmob Deeply disappointed with their services

When I started the discussion with the representatives of scoutmob.com website, I thought that find a really good company. Now, I am very disappointed, because they are unprofessional and awful team, which provides a bad quality of products and services. They promise a lot, but don’t accomplish their promises and simply are talking about, but don’t do anything useful. I won’t recommend you this company; you will be deeply disappointed with their services as customer or as a company owner.

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Is Scoutmob Legit?

Scoutmob earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: Scoutmob's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Scoutmob. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Scoutmob.com you are considering visiting, which is associated with Scoutmob, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the scoutmob.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Scoutmob protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Scoutmob. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Scoutmob complaint handling

Scoutmob reviews first appeared on Complaints Board on Nov 11, 2013. The latest review Unethical Behavior was posted on Dec 9, 2015. Scoutmob has an average consumer rating of 1 stars from 3 reviews. Scoutmob has resolved 0 complaints.
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  1. Scoutmob Contacts

  2. Scoutmob phone numbers
    +1 (404) 920-8566
    +1 (404) 920-8566
    Click up if you have successfully reached Scoutmob by calling +1 (404) 920-8566 phone number 0 0 users reported that they have successfully reached Scoutmob by calling +1 (404) 920-8566 phone number Click down if you have unsuccessfully reached Scoutmob by calling +1 (404) 920-8566 phone number 0 0 users reported that they have UNsuccessfully reached Scoutmob by calling +1 (404) 920-8566 phone number
    Customer Service
  3. Scoutmob emails
  4. Scoutmob address
    590 Means St NW #201, Atlanta, Georgia, 30318, United States
  5. Scoutmob social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Scoutmob contacts
Scoutmob Category
Scoutmob is ranked 111 among 158 companies in the Social Networks category

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