Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores SCS Laminate flooring and sofas
SCS

SCS review: Laminate flooring and sofas

J
Author of the review
9:18 am EDT

I purchased laminate flooring and sofas from SCS back in September 2019 they were both paid in full in November and I'm still waiting delivery. when ive missed calls ive returned them and ive been told they have no idea why they have rang me as no notes logged on my account. they have attempted to deliver my sofas but I have requested my flooring first so there is no communication between flooring suppliers or furniture department. I have requested regional manager to contact me regarding a refund but still to make contact with me. really unprofessional as I had to chase up a survey for laminate floor and they blamed me for not arranging it... they are the ones supplying me with the goods therefore they should of made contact to measure up etc. really sorry I paid cash as I would of gone through CC / DC to get refund.

by the way the laminate flooring I purchased is a lot cheaper elsewhere so they have a huge mark up.

More
Send message
Copy link
Report
0 comments
Add a comment

More SCS reviews & complaints

SCS - endurance sofa and chairs 23
SCS - bad aftersales service 56
SCS - luna sofa
SCS - charges to credit card without authorization 41
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SCS - bad workmanship 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SCS - carpet/finance
SCS - Flooring
SCS - Mixed Reviews Reflecting Varied Experiences
SCS - Sofa faults
SCS - flooring
View all SCS reviews and complaints

  1. SCS Contacts

  2. SCS phone numbers
    +44 800 731 0048
    +44 800 731 0048
    Click up if you have successfully reached SCS by calling +44 800 731 0048 phone number 21 21 users reported that they have successfully reached SCS by calling +44 800 731 0048 phone number Click down if you have unsuccessfully reached SCS by calling +44 800 731 0048 phone number 11 11 users reported that they have UNsuccessfully reached SCS by calling +44 800 731 0048 phone number
    31%
    Confidence score
    Online Sales Team
    +44 191 521 9521
    +44 191 521 9521
    Click up if you have successfully reached SCS by calling +44 191 521 9521 phone number 10 10 users reported that they have successfully reached SCS by calling +44 191 521 9521 phone number Click down if you have unsuccessfully reached SCS by calling +44 191 521 9521 phone number 6 6 users reported that they have UNsuccessfully reached SCS by calling +44 191 521 9521 phone number
    25%
    Confidence score
    Furniture After Care
    +44 191 514 6414
    +44 191 514 6414
    Click up if you have successfully reached SCS by calling +44 191 514 6414 phone number 5 5 users reported that they have successfully reached SCS by calling +44 191 514 6414 phone number Click down if you have unsuccessfully reached SCS by calling +44 191 514 6414 phone number 3 3 users reported that they have UNsuccessfully reached SCS by calling +44 191 514 6414 phone number
    25%
    Confidence score
    Flooring After Care
    More phone numbers
  3. SCS emails
  4. SCS address
    45-49 Villiers Street, Sunderland, SR11HA, United Kingdom
  5. SCS social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
SCS Category
SCS is ranked 57 among 373 companies in the Furniture Stores category
#55 Bensons for Beds Bensons for Beds #56 Furniture Row Furniture Row #57 SCS SCS #58 Vera Wang Bridal House Vera Wang Bridal House #59 Babcock International Group Babcock International Group

Most discussed SCS complaints

Recliner sofas/delivered broken/failure to repair/ failure to replace/ failure to refund
1
(opinions to this review)
SCS Alternatives
MJM Furniture 3 reviews Shubert Design Furniture 1 review Payless Furniture 1 review The Brick 1335 reviews Couch Savers 21 reviews