Sedgwick Claims Management Services’s earns a 1.4-star rating from 396 reviews, showing that the majority of claimants are dissatisfied with claims handling process.
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short term disability
I injured my back on a trip to S.D. There was no accident, but I've been fighting my back problems for almost 20 years (from work injury). I filed for short-term disability Aug. 17th 2010. It is now Oct. 18th 2010 and still no results. I was told it was denied because of "lack of info from the Dr.) I sent in 3 medical reports, and was told they don't have...
Read full review of Sedgwick Claims Management Services and 20 commentsgreat workman's comp - if your the empolyer
Lauri Atoe from Sedgwick CMS is a liar and a scam artist. Not only will she lie to you on the phone, she will enable your employer to screw you out of workman's comp. She not only helps them find a "cutoff" Dr., she will with hold documents and crucial paperwork to make sure that the cut off Dr. does just that, cut you off.
Oops Empolyer = Employer . Of course this is only my opinion
playing games
I injured my back while working for Kohl's. Luckily, I had Sedgwick CMS as my worker's comp carrier *insert sarcasm*. The injury happened at the end of August 2009, it is now the beginning of May 2010. The adjusters at Sedgwick will do everything in their power to delay any medical care needed and deny coverage of doctor/specialist visits + medications. The...
Read full review of Sedgwick Claims Management Services and 10 commentspublic storage insurance
This is regarding the Claim Number [protected]-0001, We have taken insurance when we stored our luggage at Public Storage and all of our good got spoiled when we took out public storage. When we contacted the public storage, they have given the number to claim the value for our goods. So we filed a compalint in August and send all the required documentation...
Read full review of Sedgwick Claims Management Services and 4 commentshouse destroyed by fire
My home burned to the ground along with everything I owned. I had a security and fire early warning monitoring system which was supposed to alert you of fire and also report fire to fire department. My home somehow caught fire in the rear of my home while I was home. I was not in an area of home to realize the on coming destruction. The fire system never...
Read full review of Sedgwick Claims Management Servicesmedical treatment incomplete/transfer of claim to liberty mutual/no responce since 1/14/09.
1) November 11, 2008, injured at workplace, driven to E.R. by supervisor. Treated for scalp laceration and (2) bilateral fractures to left and right thumbs were xrayed and referred to specialist.
2) December 03, 2008, Letter authorizing surgery issued to treating surgeon.
3) December 23, 2008, Surgery center calls to schedule a 12/24/08 procedure and sees me for pre-sugery at 2:30pm. Surgeon advises that the surgery is at best "highly unlikely to correct deficiencies in either thumb due to extensive scar tissuing and delayed treatment". I postpone at surgeon's advice.
4) January 14, 2009, Sedgwick issues letter transferring management of my claim to Liberty Mutual/Helmsman.
5) January 20, 2009, The Home Depot announces the closing of its Irving facility and I am suseqently laid off.
6) February 05, 2009, Followup appointment. Surgeon performs impairment exam to both thumbs and issues report to Sedgwick/Home Depot that clinical maximum medical improvement had been reached and that permanent impairment of 6% total body existed.
7) February 20, 2009, Final day of employment at THD.
SUBSTANCE OF COMPLAINT:
I have never heard from any of the parties involved in this claim since my last medical appointment on 02/05/09. My complaint is that I now suffer with severe joint pain and swelling as a result of the (42) day delay in scheduling my surgery for pin placement originally agreed to on 11/11/08. That I have been treated with callous disregard by The Home Depot, Sedgwick, CoCentra and Liberty Mutual. That I intend to pursue all civil and medical remedies available. That I am currently looking for legal representation. That I have all documents including original xrays from E.R. to substantiate all claims.
David VanCompernolle
[protected]@tx.rr.com
The complaint has been investigated and resolved to the customer’s satisfaction.
delay in medical care
Sedgwick has there hands in the work related injury drs. Wallets and fill them up as long as the drs dismiss your injuries, delay timely and proper medical care. The drs are rude, incompetent, make up lies and forward the info to sedgwick as facts. Sedwick and the drs. Can not be trusted with your care. If your injured at work get a lawyer the same day your hurt, if sedgwick is the carrier. They deny claims prolong treatment, then drs tell you enough time has gone by your not in pain, mentally get on down the road dismiss you like trash or gum on there shoe. The drs. Walk out of the office before you can discuss your injury. Sedwick drs dont listen and dont care as long as there wallets are full for there ski trips and fishing outings. Dont trust the drs fancy website claims. Its bunk. I was injured several months ago havent received any treatments for severly injured back. I was told your fine your not in pain get over it, and full duty at work! I had to pay for my own mri, from my private dr showing the full injury.
Sedgwick is a huge joke. Companys who use them dont care about there employee and companys hide behind the erisa hipe!
The complaint has been investigated and resolved to the customer’s satisfaction.
Sedgthugs deny your claim or deny or delay proper medical care. This is usually at the request of your employer. Every state has statutes that you can file under for unfair claim processing and bad faith... File!
My hubby is currently getting the run around from sedwick. He was hurt 12/09 at work, and he has two herniated disks and a bulged disk in his lower back. (he is 24years old) Long story short, after seven months the only treatment he got was a ridicoulusly high dosage of narcotic main meds, and he went to one [censor] dr after the next. Two MRI's were done so none of the dr's tried to deny he was injured, they just didnt do anything about it. Last week we finally saw a dr who cares, but he says that since it has been so long with no treatment that surgery is now the only option! That is the last thing he wants, buut thanks to sedwick and their [censored]head adjusters, he will have to go under the knife. the drs are saying there is a 50% chance that he will not be able to walk after the surgery and it will take him up to 5 years to relearn basic skills such as walking. We have two toddlers, they may have a daddy who can not walk because someone in an office didnt feel like doing their job! Doesnt seem fair to me, much less legal. We have been working with the attorney on long term compensation. For anyone that gets hurt...GET A LAWER! it wont cost you anything unless you recover, but if you try to fight them on your own, it could cost you your life!
I completely AGREE! I was hurt on the job in december 2003. I tried with laywers and on my own. However, after 4 YEARS. I got a call back and found out that they owned me close to $25, 000.00 in awards and life time medical. Now, comes an issue of life time medical. I was told by VA workers' comp. that they still own me more. Now, I wonder how long this will take?
I agree completely. I was injured June 2009 and the doctor gave me pills for two months and the third month decided to send me to theraphy. My initial diagnosis was a lumbar strain, yeah right! I was in ridiculous pain every time I bent, got out of bed, got off the couch, you name it. Therapy was hurting me since they didnt know what they were really treating... I got angry and threatened to go see my own doctor and finally was given an MRI showing 2 buldged disks with a pinched nerve, and of course some arthritis which was likely the cause of the pain?... So said Segwick and the company doctor... I went to see my doctor and she is in complete disagreement with how the Company doc treated me and then went to a specialist who also disagrees with the company about the minuteness of my initial injury... Now everything has been covered with a wait in between of course.. Its 8 months later and still in discomfort and have been waiting two weeks to get more therapy approved for during the span that I will be given 2 cortisone injections... The therapist just called me irritated with the amount of time they are taking to make this decision... The company doctor does put lies in the medical files and I would encourage everyone to get a copy of your files every time you see the doctor so you can take care of the lies right then... Since my pain typically happens when I sit for long periods such as car rides and in school, or from standing too long it is a PERSONAL injury...lol So pretty much if you have pain outside of work then its a personal problem... The lawyer said the company doctors notes and IME notes aren't worth the paper they are written on in front of a judge and that is why they dont want you to see your own doctor.
does anyone know what address you would serve small claims papers on for Sedgwick? I had a rediculously small incident happen at walgreens...their sliding door caught and tore my jacket. They of course will not return my calls. It's been 4 months, so I am prepared to name Walgreens and Sedgwick in a small claims suit. I just need to know where to send the papers.
Thanks,
Todd
i agree with you i got hurt at Walgreens a box of waters coming off conveyor belt rammed into me. i never did a truck i was new third day on the job so i didn't complain until my next shift and i didn't feel immediate pain i cotinued working that day. anyway i had to report to Sedgwick insurance so i can be seen my shoulder and back were hurting me. i went throught the process the guy was rude to me and said stories dont match up and i was sent a denial letter that i wasn't goint to be covered! this was so unfair now i know no matter what if you get hurt at work report immediatly you have 24 hrs to report. Walgreens also lied and said i didn't get hurt at work they didn't want to take responsiblility the manager saw the box hit into me. And asked me if i was ok! i said yes . He didn't even offer to do an incident report. But this company is just awful finally i went to have an Mri with my own insurance and i had a rotator cuff tear 60% so i had to go to therapy for shoulder and back.
insurance automotive
Sedgwick CMS claims adjuster Tina Parks is a lying, calculating dishonest person and of all the claims adjusters I have ever dealt with I got the worst. She lied from day one trying to get me to have my insurance pay for vehicle damages sustained from getting hit by one of their clients trucks. She lied and delayed for more than 30 days, only to tell me she didn't see how their truck could've hit me, my first thought was; gee were you there? I didn't knock my bumper off, but what goes around, comes around and only a judge will have the last say.
The complaint has been investigated and resolved to the customer’s satisfaction.
false complaint service
DO NOT Contact the person listed below at Sedgwick CMS. This person is not interested in helping you, this person's sole responsibility is to collect information about you so that Sedgwick CMS can terrorize you and your family at a later date. Guy DeRosa Guy.[protected]@SedgwickCMS.com work mobile [protected] work phone [protected]... File your complaints with the Department of Justice or the Attorney General in your state.
Read full review of Sedgwick Claims Management Services and 6 commentsfraud and cheating
Sedgwick CMS is a third party administrator of Disability Claims for many large and small organizations across the country. They are liars and cheats! They will deny claims for virtually any reason, true or not. Their compensation schedules are such that the more claims they deny the more money they make.
They will harass you, lie to you, change their requirements, and do everything possible to deny a claim regardless of if it is a legitimate claim or not.
They will deny you rights provide you in State Laws and in case law in Federal Courts and say these 'rights' are 'not authorized under the plan'. Ratna Bagwe and Rick Hernandez in their Chicago office are among the best of their liars.
Do not trust these people to give you a fair shake!
The complaint has been investigated and resolved to the customer’s satisfaction.
Cut off service in my area, Will not honor minutes, will not refund for phones or unused minutes
https://www.youtube.com/watch?v=s285VyKhbiM&feature=youtu.be
disability benefits
AT&T offers disability coverage for their employees administered by Sedgwick CMS. Their plan exploits many loopholes in the Federal Law regulating these plans. They will and have terminated benifits for reasons not related at all to the recipients disability or ability to be gainfully employed. Claiments are held under "virtual house arrest" and are not...
Read full review of Sedgwick Claims Management Services and 42 commentsdicontinuation of lifetime medical benefits
Dear Sir:
I was informed by Walgreens Drug Store that my life time medical benefits have been denied by Sedgwick CMS, the insurance company representing Los Angeles Unified Scool District.
My Claims file # with Sedgwick is WC648024232LM.
I have called Sedgwick multiple times with no response.
I recieved my award in 1996, VNO 0291672 &VNO 0291673.
Can you please help
Thank You
Sandra Adams
1520 Ambrosia Ct.
Fort Collins, Colorado 80526
The complaint has been investigated and resolved to the customer’s satisfaction.
Get an Attorney that's a workmans compesation or call California insurance Division and file a claim yourself Don't let them get you. Workmans comp attorneys don't collect a dime unless you get money, they also have free consultations...Don't let it go it's your right
get an attorney asap!
curious, what was your injury and what was your settlement?
this is from an work related injury?
E Smith
hippa
Sedgwick cms handled my w / c claim and long term disability claim, they always seemed one step ahead of my lawyer and I could'nt understand it. They cut of my disability even though my dr. Said I needed another surgury. I called them 5 months later and asked why they stopped paying for my w / c meds, the women on the phone who would only give her first...
Read full review of Sedgwick Claims Management Services and 9 commentsobtain my personal medical records without my authorization and permission
Sedgwick CMS continues to contact my doctors to obtain my personal medical records without my authorization and permission. This is a very serious matter. They need to let me know what they have done with my personal medical records since obtained and why. They also need to stop it.
Read full review of Sedgwick Claims Management Services and 39 commentsSedgwick Claims Management Services Reviews 0
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About Sedgwick Claims Management Services
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Sedgwick Claims Management Services emailssedgwick@sedgwick.com100%Confidence score: 100%Supportpatrick.lunn@sedgwick.com94%Confidence score: 94%management
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Sedgwick Claims Management Services addressP.O. Box 171816, Memphis, Tennessee, 38187-1865, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 06, 2024
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everybody that works thee is.I believe this is their job duty ...this is how they are trained to be