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Service One Credit Union Customer Service Phone, Email, Contacts

Service One Credit Union
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Service One Credit Union's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.socu.com
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Service One Credit Union complaints 1

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Service One Credit Union On August 1st, 2022, I was looking to pay off a loan with my debit card

On August 1st, 2022, I was looking to pay off a loan with my debit card. The payment was meant for *** Credit Union (***.org). However, I mistakenly clicked on a link for Service One Credit Union (***.com) and ended up submitting a payment through repay.io for a total of $335, including the service fee. I have attached an image that shows the payment going through on August 2nd.

Unfortunately, on August 3rd, I realized my error and immediately contacted Service One Credit Union's Customer Service. They informed me that the payment would not go through because it was not a valid account. They assured me that the refund would be processed by August 4th. However, as of now, I have not received the refund.

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Is Service One Credit Union legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Service One Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Service One Credit Union is known for their high standards and safety. If you're thinking about dealing with Service One Credit Union, it's wise to check how they handle complaints.

Service One Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Service One Credit Union. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Socu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Socu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Service One Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Service One Credit Union has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.

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About Service One Credit Union

Screenshot Service One Credit Union
Service One Credit Union (SOCU) is a reputable financial institution that offers a wide range of services to its members. With a strong focus on customer satisfaction, SOCU provides various banking solutions, including checking and savings accounts, loans, mortgages, and credit cards. Their user-friendly online platform allows members to conveniently manage their finances and access a range of digital banking services. With a commitment to community development, SOCU actively supports local initiatives and offers financial education programs. Whether you're an individual or a business, SOCU is dedicated to providing reliable and personalized financial solutions to meet your needs. Visit socu.com to learn more about their services and become a member today.

Overview of Service One Credit Union complaint handling

Service One Credit Union reviews first appeared on Complaints Board on Oct 22, 2023. The latest review On August 1st, 2022, I was looking to pay off a loan with my debit card was posted on Oct 22, 2023. Service One Credit Union has an average consumer rating of 1 stars from 1 reviews. Service One Credit Union has resolved 0 complaints.
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  1. Service One Credit Union contacts

  2. Service One Credit Union phone numbers
    +1 (270) 796-8500
    +1 (270) 796-8500
    Click up if you have successfully reached Service One Credit Union by calling +1 (270) 796-8500 phone number 0 0 users reported that they have successfully reached Service One Credit Union by calling +1 (270) 796-8500 phone number Click down if you have unsuccessfully reached Service One Credit Union by calling +1 (270) 796-8500 phone number 0 0 users reported that they have UNsuccessfully reached Service One Credit Union by calling +1 (270) 796-8500 phone number
    +1 (270) 904-8551
    +1 (270) 904-8551
    Click up if you have successfully reached Service One Credit Union by calling +1 (270) 904-8551 phone number 0 0 users reported that they have successfully reached Service One Credit Union by calling +1 (270) 904-8551 phone number Click down if you have unsuccessfully reached Service One Credit Union by calling +1 (270) 904-8551 phone number 0 0 users reported that they have UNsuccessfully reached Service One Credit Union by calling +1 (270) 904-8551 phone number
    +1 (270) 599-0471
    +1 (270) 599-0471
    Click up if you have successfully reached Service One Credit Union by calling +1 (270) 599-0471 phone number 0 0 users reported that they have successfully reached Service One Credit Union by calling +1 (270) 599-0471 phone number Click down if you have unsuccessfully reached Service One Credit Union by calling +1 (270) 599-0471 phone number 0 0 users reported that they have UNsuccessfully reached Service One Credit Union by calling +1 (270) 599-0471 phone number
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  3. Service One Credit Union emails
  4. Service One Credit Union address
    1609 Campbell Ln, Bowling Green, Kentucky, 42104-4185, United States
  5. Service One Credit Union social media
Service One Credit Union Category
Service One Credit Union is related to the Banking and Credit Services category.

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