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FirstTechFed.com Customer Service Phone, Email, Contacts

FirstTechFed.com
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FirstTechFed.com Reviews 1

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FirstTechFed.com Disappointing Customer Service Experience

I recently had an unfortunate experience with First Tech Federal Credit Union's customer service. After reaching out for assistance with my account, I waited for two weeks without any response. The lack of communication and delay in resolving my issue left me feeling frustrated and dissatisfied. As a customer, timely and efficient support is crucial, and unfortunately, my expectations were not met in this instance. I hope that the credit union can improve its customer service processes to ensure a better experience for all its members.

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  1. Pros
    1. Competitive loan rates
    2. Comprehensive financial services
    3. Nationwide ATM access
    4. Robust online banking platform
    5. Member-focused credit union
  1. Cons
    1. Limited Branch Network
    2. Membership Eligibility Restrictions
    3. Potentially Lower Yield on Savings
    4. Fewer Investment Services Options

FirstTechFed.com Complaints 1

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10:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FirstTechFed.com Customer Service

Still waiting to hear back from Customer Service about fixing my account. Hmmm. Two weeks is long enough?

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Is FirstTechFed.com Legit?

FirstTechFed.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds FirstTechFed.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, FirstTechFed.com is known for their high standards and safety. If you're thinking about dealing with FirstTechFed.com, it's wise to check how they handle complaints.
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About FirstTechFed.com

Screenshot FirstTechFed.com
FirstTechFed.com is a credit union offering financial services including personal and business banking, loans, credit cards, and investment options. They provide online banking and mobile app access for account management. Membership eligibility applies.
How to file a complaint about FirstTechFed.com?

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1. Log in or create an account:
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3. Writing the title:
- Summarize the main issue with FirstTechFed.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
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6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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8. Submission process:
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9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about FirstTechFed.com on ComplaintsBoard.com.

Overview of FirstTechFed.com complaint handling

FirstTechFed.com reviews first appeared on Complaints Board on Mar 20, 2024. The latest review Disappointing Customer Service Experience was posted on Apr 14, 2024. FirstTechFed.com has an average consumer rating of 1 stars from 2 reviews. FirstTechFed.com has resolved 0 complaints.
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  1. FirstTechFed.com Contacts

  2. FirstTechFed.com phone numbers
    +1 (503) 671-1492
    +1 (503) 671-1492
    Director
    +1 (206) 295-2860
    +1 (206) 295-2860
    Mortgage Loan Officer
  3. FirstTechFed.com emails
  4. FirstTechFed.com social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 30, 2025

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