SFX Performance
Reviews and Complaints

I ordered a part from SFX Performance about two weeks ago. I was really excited to receive it this week, but when I called to track my order, I was told that it hadn't even been sent yet. I was pretty frustrated because when I talked to the shippers two weeks ago, they didn't mention that the part was out of stock and that SFX Performance would have to make a new one. If I had known that, I would have cancelled my order and gone somewhere else. This is actually the second time that SFX Performance has done this to me, so I'm not going to order from them again in the future. I'll also be telling my friends and family to avoid them as well.

I ordered from SFX Performance a week ago and my order is still stuck on "processing". I've been trying to track my shipment but the tracking number doesn't seem to work on any of the major shipping carriers like UPS, FedEx, or USPS. I'm not sure what's going on with my order and I'm starting to get worried. I received two emails confirming my payment (I used my Visa card) and I even got my receipt, but my order is still stuck in processing. I'm not sure if I need to do something else to get my order shipped or if there's a problem with the website. Any help or answers would be greatly appreciated. Thanks.

I went on sfxperformance.com and ordered some wheel center caps on a Sunday. It's been over two weeks now and I still haven't received my order. I'm not too upset about it, but what really bothers me is that I called on Friday to check on the status and they told me it had already shipped. But when I still hadn't received it four days later, I called again and the customer service representative told me that they had just received the caps and they were going out that day. However, it's been a few days since then and when I checked the USPS tracking info, it only says "label created" and hasn't actually shipped yet. I really don't like being lied to and the customer service has been pretty bad, so I'm giving them a low rating.

I just used sfxperformance.com for the first time and I had a specific need. I was looking for a black Chevy bow tie that would fit my 2012 Impala. I placed my order on July 17th and waited patiently for my parts to arrive. However, on July 25th, I checked my order status and saw that there was no activity. I was a bit concerned, so I decided to call customer service to see what was going on.

The representative I spoke with was friendly and helpful. He informed me that they were waiting on one of the two bow ties I had ordered because they were out of stock. I was a bit frustrated because I felt like the stock should have been reflected on the website when I placed my order. Or, at the very least, I should have received an email letting me know that there was a delay with my order. Unfortunately, I received no communication from sfxperformance.com.

After speaking with the customer service representative, I was told that my parts would be shipped out as soon as they were available. I waited patiently and finally received my parts on August 5th. I was happy with the way they looked and they fit perfectly on my Impala. However, the whole process was a bit of a hassle and I wish there had been better communication from sfxperformance.com.

Overall, I would recommend sfxperformance.com for their selection of parts and their competitive prices. However, I would caution potential customers to be aware of potential delays and to keep an eye on their order status. It's always better to be proactive and reach out to customer service if you have any concerns.

I recently made a purchase from SFXperformance and it was my first time ordering from them. I had a few concerns about the delivery of my order, so I decided to give them a call. Unfortunately, I wasn't able to leave a voicemail as SFX doesn't seem to have that option. However, I was able to speak to a gentleman who informed me that my order was coming straight from the vendor and he promised to get back to me with an estimated delivery date. Unfortunately, I never heard back from him.

The next night, after 8:30 pm, I heard a loud THUD at my front door. To my surprise, it was my order from SFX. I guess they take the term "drop shipment" quite literally! Despite the unorthodox delivery method, I was pleased to see that my order was correct and the price was good.

However, I do think that SFX needs to work on keeping their customers updated on the status of their orders. A simple email notification when the order status changes would go a long way in keeping customers informed and satisfied. As a customer, it's frustrating to be left guessing about the whereabouts of your order.

Overall, I had a decent experience with SFXperformance. While there were some hiccups along the way, I was ultimately satisfied with my purchase. If they can improve their communication with customers, I would definitely consider ordering from them again in the future.

So, I ordered a product from SFX Performance and it took a while to arrive. I was pretty bummed out because I didn't receive any notification that it was backordered. I had to wait for two whole weeks before I decided to call them up and ask what was going on. Turns out, my order was on backorder and that's why it hadn't shipped yet. I wish they had sent me an email or something to let me know that my order was going to be delayed. That way, I wouldn't have had to worry about whether or not my order was lost or stolen or if I had accidentally bought from a sketchy vendor.

Anyway, I finally got in touch with a customer service rep and he was super helpful and friendly. He knew what he was talking about and answered all of my questions quickly. I was happy with his service, but I still wish I didn't have to make that call in the first place.

Overall, I think SFX Performance is a decent company. They have good products and their customer service is pretty good too. I just wish they were a little more proactive about letting their customers know when their orders are going to be delayed. That would make the whole process a lot less stressful.

I recently purchased some universal mirrors for my car from SFX Performance and was pretty happy with the selection they had available. However, when I went to purchase the mirrors through PayPal, I was a bit confused as to why they required all of my contact information. I even called their customer service line to ask about it, but the person I spoke with just said that's how they do things.

Honestly, I think it's a bit unnecessary to require all of that information if you're using PayPal. I mean, PayPal already has all of my pertinent information, so why do I need to give it to SFX Performance as well? It just seems like a waste of time and a bit frivolous.

Anyway, when I received the mirrors, I noticed that the base was actually made of chrome-colored ABS plastic, which wasn't something I saw in the original ad. It's not a huge deal, but it would have been nice to know beforehand.

Overall, I'm pretty happy with my purchase from SFX Performance, but I do think they could improve their purchasing process a bit. It would be nice if they didn't require so much personal information and if they were more transparent about the materials used in their products.

The part I ordered from SFX Performance is absolutely fantastic! It works like a charm on my 2004 Audi A6 2.7T bi-turbo. I needed a new aluminum pipe for tuning, as the plastic one had ripped and was getting old. I'm currently in the process of tuning up and renovating my engine, so this part was just what I needed.

However, I must say that the shipping speed was quite slow. It took a while for my order to arrive, and I had to call the company after about a week to see what was going on. Luckily, a man named Richard Bestow was able to help me out. He explained that they ship directly from the manufacturer, and that they had some in stock but ended up not having any available.

Despite this miscommunication, Richard went above and beyond to ensure that I received my part in a timely manner. It seems that there was some confusion at one of their distribution centers, but in the end, everything worked out and I got my part.

Overall, I would definitely recommend SFX Performance for anyone looking to purchase car parts. Just be aware that shipping times may be a bit slow at times. But with their helpful customer service team, you can rest assured that any issues will be resolved quickly and efficiently. Thanks, SFX Performance!

I recently made a purchase from SFX Performance for my 2012 F250 FWD Diesel 6.7L. I was really excited to upgrade my ride and found several items on their website that caught my eye. I decided to make a single item order to test the waters since it was my first time ordering from this company. I ordered a locking billet fuel door in gloss black for $131.00 with shipping.

My credit card was charged the same day I placed my order, which was a good sign. The website was easy to navigate and I was impressed with the selection of products they had to offer. However, I was disappointed to find out that my order would not be shipped for 1-2 days, despite the website claiming otherwise. I received an order confirmation after 7 days, but there was no tracking number included. I decided to call and inquire about my order and was told that it would ship the following week.

After 14 days, I called again and was told the same thing - that my order would ship the following week. It wasn't until 21 days after placing my order that I finally received it. To their credit, they did ship it via 2 day priority mail, but the fact that my credit card was charged 22 days prior to receiving my order was not cool. I was not happy about that at all.

Overall, I have mixed feelings about SFX Performance. On one hand, they have a great website and a good selection of products. On the other hand, their delivery time needs improvement and they should not charge a customer's card until the order has been shipped. I will be taking my business elsewhere for my suspension, shocks, bumpers, grill, winch, fender flares, tires, and wheels. Sorry guys, you had your chance.

I stumbled upon SFX Performance while searching for a lift kit for my 2000 Toyota Tacoma. I was pleased to find that they had the specific item I needed for my 5 lug, 2WD, Base model truck. The ordering process was simple and straightforward, and I received the product within the expected timeframe.

I am quite satisfied with the lift kit itself, as it has given my truck a great new look and the ability to accommodate up to 30" tires. However, there were a couple of issues that I encountered that were not mentioned on the website or in the manufacturer's instructions.

Firstly, I noticed that the front end track increased by several inches after installing the lift kit. This caused more of the tire to show outside the wheel well on the front, which was not something I had anticipated. On the other hand, the rear wheels track dimension remained the same with this lift kit.

Secondly, I discovered that the hole on the front lower swing arms where the shock is inserted was too small for the shock supplied in the kit. The manufacturer suggested using a die grinder to widen the opening to allow for the new shock installation. However, these instructions were not included in the manufacturer's literature, which was a bit frustrating. As a result, I had to remove the coil spring to install the shocks, which was considerably more work than I had anticipated.

Overall, I am pleased with my experience with SFX Performance and the lift kit I purchased. However, I would have appreciated more detailed information about the product and its installation beforehand. Despite these minor issues, I would still recommend SFX Performance to others looking for quality automotive parts and accessories.

I ordered from SFX Performance on June 6th at 9:30 in the morning, which was six business days ago. However, my order has yet to ship. I received a confirmation email that stated, "Unless you have selected expedited shipping most order are processed for shipping within 1-3 business days." I am disappointed that SFX Performance has not met their commitment to their customers. At this point, I cannot recommend them to anyone.

So, I ordered some lug nuts from SFX Performance a couple of weeks ago. It took them a while to send me an email saying that my order was finally being shipped. I was starting to get a bit worried, you know? I mean, I had already paid for the stuff, so I wanted to make sure that everything was okay.

I called them up last week to ask what was going on, and they told me that they had to order the lug nuts from the manufacturer, Gorilla. That's why it was taking so long. I was a bit annoyed that they didn't tell me that earlier, you know? Like, if they had just sent me an email saying that the item was out of stock or something, I wouldn't have been so worried.

Anyway, I finally got the shipping confirmation email today. I'm glad that everything is finally sorted out, but I don't think I'll be ordering from SFX Performance again. I mean, their communication could definitely be better. Next time, I'll go with someone else who can keep me in the loop a bit better.

So, I ordered some parts from SFX Performance and when they arrived, they were not the same as the pictures on the website. I mean, I get it, things change and all, but come on, update the pictures, right?

Anyway, I called up their customer service and it took me talking to three different people before I finally got to someone who was willing to help me out. But, I gotta say, once I did get to that person, they were really good about resolving the situation.

Overall, I'm pretty happy with how things turned out. It was a bit of a hassle, but at least they were willing to make it right.

I gotta say, I'm not too thrilled with my shopping experience at SFX Performance. It's not that I have anything against the company, it's just that I've been having a pretty rough time trying to get my hands on some wheels. I've been searching high and low for the mr117s, but every time I think I've found them, I'm hit with the dreaded "out of stock" message. It's frustrating, to say the least.

And it's not just SFX Performance that's been giving me grief. Other companies have been leading me on, too. They'll let me order the wheels, only to turn around and tell me they don't actually have them. It's like they're playing games with me or something.

I don't know what's going on, but it's really starting to wear on me. I just want those wheels, you know? And I don't want to have to jump through hoops to get them.

That being said, if SFX Performance can actually deliver the mr117s to me, I'll be more than happy to give them a 5-star rating. I mean, I'm not unreasonable. If they can come through for me, I'll give credit where credit is due. But until then, I'm feeling pretty frustrated and let down.

I recently made a purchase from SFX Performance and was really looking forward to receiving my product by the end of the week. However, I was disappointed to find out that it would take an additional 1-2 weeks before I would receive my order. This was due to the fact that the item was out of stock, which was not clearly specified on the website.

I had to call the customer service department to get an update on my order status. If I hadn't made the call, I would have never known about the delay. Needless to say, I am extremely unhappy with this situation.

It's frustrating when you're excited about a purchase and then have to deal with unexpected delays. I think it's important for companies to be transparent about their inventory levels so that customers can make informed decisions about their purchases.

Despite this issue, I will say that the customer service representative I spoke with was friendly and helpful. They apologized for the delay and assured me that my order would be shipped out as soon as possible.

Overall, while I'm disappointed with the delay, I appreciate the effort made by the customer service team to address my concerns. I hope that in the future, SFX Performance will be more upfront about their inventory levels to avoid similar situations.

I recently placed an order with SFX Performance and was disappointed to find out that the short delivery option was no longer available. I was not informed of this change and had to call to find out what was going on. After finally getting through to a sales representative, I was told that the part I ordered may come from another manufacturer and they had no idea when it would be available.

I think it would be helpful if SFX Performance advertised that they are only an order processor and do not actually have any inventory. This would save customers like me from getting their hopes up for a quick delivery that may not be possible.

Overall, I was not satisfied with my experience with SFX Performance. The lack of communication and uncertainty about my order left me feeling frustrated. I hope they can improve their processes in the future to better serve their customers.

Communication was terrible! I done paid with PayPal and ain't got no invoice. When I called, they told me that it's a problem they know about when folks use PayPal and they don't send no invoice. They said my order would ship the next day, but it didn't. I called again and found out they sold me something they ain't even got in stock, so I gotta wait even longer. I cancelled my order and went somewhere else.

I ain't happy with SFX Performance. I was lookin' for a rear glass slidin' window and saw an ad for one on their website. I bought it online and waited a week for it to arrive. When it finally did, it turned out to be a louver instead of a window. I asked for my money back, but the guy on the phone said he'd charge me for a call tag. If they're gonna advertise somethin' as one thing and send somethin' else, they should take responsibility and give me a full refund. It's just not right.

Ordering from SFX Performance was pretty easy, but I'm gonna hold off on giving them a rating until I receive my order. Placing the order itself was a breeze, but I did have to reach out to the sales department to get a shipping cost, even though the website said they would contact me. This back and forth through email ended up delaying my order by four whole days. In my experience with online shopping, this process usually goes much quicker, so I'm a little disappointed and have lowered my rating because of it.

That being said, I'm still pretty happy with the product and services I've received from SFX Performance. They seem to have a good selection of parts and accessories, and the prices are reasonable. I'm hoping that the delivery process goes smoothly and that I receive my order in a timely manner. Overall, I would recommend SFX Performance to other car enthusiasts looking for quality parts and accessories.

So, I ordered some stuff from SFX Performance and the sales guy had to put me on hold to talk to the manufacturer. After he got back to me, we went ahead and placed the order. I asked him when I could expect to get my stuff and he said it should be there by the end of the week and then shipped to me. But now, my order status is still "on order from manufacturer" and I'm getting a little ticked off because I feel like I was lied to. Like, come on man, just tell me the truth.