SilverSingles review: I want my entire funds from the renewal returned.

They took out a renewal when I had turned it off. This is not my first rodeo. On 8/23 subscribed to silver singles. On 9/8/2023, 2 weeks approx before auto renewal I turned it off on the site. The night before Renewal day 9/22/2023 I checked the site to make sure auto renewal was off and it was. On 9/23, the subscription ran on but nothing charged to my account. On 9/24 approx noon when I checked bank account and there was a renewal withdrawal from Silver singles at 11 am it showed the money going back into my account. I'm thinking OK they caught their mistake. I did not go on the site 9/25. On 9/26 I saw the site was 3 days past the renewal date I saw the site was still operating as if I had a subscription. I check my bank and I see they took out the auto renewal fee from my bank account earlier on 9/26. Yheir site showed the money was withdrawn on 9/24, a Sunday electronically. I make my first attempt to call the phone number provided on the site. "It was not in service". I tried to contact via there site CS dept. 1 of the fill in spots was category whic had 3 different categories I put subscription in that box next was description and filled in this complete accounting and I submitted their form. However it did not go thru and a box outlined in red said I needed to enter something in the category box which was still readi their choice of subscription. However the next 3 hours worked out, I tried 4 more attempts having to refill out a description just as I'm doing here. Still the same oops in the red outlined box would appear. Being I use paypal which is linked to my bank. I go to paypal which showed a Sparks network contact us page the same as silver singles had. On that page it showed the transaction in question but on this page the predated to 9/23 even though my paypal showed 9/24 when they took out the withdrawal. I have opened a dispute with paypal but have to wait almost 3 weeks to get a ruling on my dispute

What gets me is they had to manually go in and change the entry date. They did it both on their site page and the sparks network page in paypal Paypal at least shows the accurate date of 9/25 when they made the transaction through my bank. Now you see why I use paypal instead of putting my banking info online. They act as a 3rd party and give assurances by doing they request for funds returned from sparks network/ silver singles. After reading many reviews that sparks network has pissed of many people doing the exact same thing of over riding the No Auto renewal to auto renewal ON and are justified withdrawing from the funding source account. Problem becomes obvious to see with 4 different transaction on 3 different dates. How the hell are they still in business. A phone number to customer service being out of service. Then not recognizing an input on their complaint form. This is an intentional scam site. They know these things don't work, all in an attempt to defraud people who subscribe because they want to pursue what their service provides just to meet a companion. This being a senior dating site makes it worse.. I would like to see the owners get put in jail for ongoing fraud.

This is not just me but everyone they have used ILLEGAL means to perpetuate their attempts to defraud people, when the people want to find companionship. Here is another kicker me using this forum I get asked if my statements are true and not misleading in anyway. But they can operate an Internet business using misleading/ illegal methods to intentionally fraud the people wanting companionship. That is really a joke. Greed is showing up everywhere and it will bring down Internet Commerce.