Simplex’s earns a 1.0-star rating from 8 reviews, showing that the majority of customers are dissatisfied with experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Horrible Experience with Simplex: Policy Rejection Error & No Help from Agents
yo, I just gotta say that simplex.com was buggin' me out. I spent like a full three hours tryna get my transaction processed and all I kept gettin' was some vague message about policy rejection. Like, what the heck does that even mean? I tried callin' the agents and they didn't know either. All they said was to try again later, which is seriously frustrating. I just wanted to get my money sorted and now I'm sittin' here twiddlin' my thumbs. Not cool, simplex. Not cool at all.
Simplex Ripoff: My Experience Buying Bitcoin with Coinomi
So, I bought some bitcoin using my Coinomi wallet and I got it through Simplex. Man, what a total bummer that was. I dropped ?50 on it and only got ?38 in bitcoin. That's a ripoff if I've ever seen one! On crypto.com, I got ?48 for that same ?50! That's a huge difference if you ask me. Altogether, I wouldn't recommend anyone use Simplex for their cryptocurrency transactions. Save your dough and go elsewhere.
Double Charged and No Response: My Terrible Experience with Simplex.com
I have to say, my experience with Simplex.com has been pretty terrible. I made a crypto purchase with my card and lo and behold, they double charged me! This caused a ton of overdrafts and fees, which is just not right. Of course, I messaged them immediately to let them know what happened, but it's now been 7 hours and I haven't heard a peep from them. I mean, come on, guys, this is unacceptable.
I have to say, I'm pretty fed up with this whole situation. I'm in the process of doing a chargeback with my bank for fraud because that's what it feels like. Simplex, you really need to step up your game if you want to stay in this business. I wouldn't recommend them to my worst enemy, let alone a friend.
Terrible Customer Service and Delayed Transaction from Simplex
I been siting here for a good 6 hours now, and those folks over at Simplex ain't telling me where my bitcoin is at. They keep feeding me these answers that don't make any sense, like they just copy and paste from some kind of robot. They needs to straight up and tell me what's going on, 'cause this is messed up! When I checked my transaction, it said it would take 1-4 hours, but it's way past that now. I ain't doing business with them no more, they can count their days.
Simplex Trading: A Disappointing Experience, but Recovered with BROAD?AK-C?PITAL. COM
So, I heard about Simplex from a friend who recommended them to me, claiming they offer top-notch services with a really high relief rate. I was excited to join and start my trading journey with them, but boy was I disappointed! The relief rate wasn't as high as they said, and it took forever to get my trades executed. Truly, it was a terrible experience.
However, I was able to recover my money with the help of BROAD?AK-C?PITAL. COM. They are truly a godsend! They took care of everything for me and helped me get my hard-earned money back.
Overall, I would say that Simplex is not a broker that is worth your time, and I would recommend looking elsewhere for someone who is honest and trustworthy. There are too many brokers out there that deceive their customers like Simplex, but don't worry, BROAD?AK-C?PITAL. COM has got your back.
Beware of Simplex: Outrageous Fees and Unethical Transactions
I've been using Simplex for a while now and never encountered any issues. However, my latest transaction has left me feeling completely blindsided. I converted ?3000 to USDT, and to my surprise, I received only 3593 USDT. This cost me approximately 500 USDT, which is an absolute rip-off. To be charged such an outrageous amount over a simple transaction leaves me feeling cheated and angry.
When I reached out to a service representative, I requested a reversal of the transaction, but they refused. This is absolutely absurd. I feel like I've been robbed of my hard-earned money. It's unbelievable that a bank could conduct such transactions and get away with it. It's totally unethical and borderline criminal.
I am so disgusted right now, and I refuse to use Simplex ever again. I will be taking this matter up with my bank to see if there is anything they can do. I urge anyone considering using Simplex for their transactions to stay away from them. Their fees are out of control, and it's not worth the risk of being short-changed by them.
To make matters worse, I conducted a similar transaction with another company, and it only cost me $25.00. Simplex took a massive chunk of my money for a simple exchange, which is blatant theft in my eyes. I will not allow them to do this to innocent victims like me.
Dissatisfied with Simplex: Delayed Funds for Emergency Purchase
I recently decided to give Simplex a try for emergency purposes, and unfortunately, the need for emergency funds arose sooner than I expected. I had to sell some of my cryptocurrency in order to purchase medicine for my child. The Simplex system promised that as soon as the transaction was detected, the funds would be available in my account and I could use my Simplex card to make the purchase.
So, I sold my crypto for a total of 465 Euro, and that was supposed to be it. However, the funds were not credited to my account as promised. I immediately contacted tech support, but all I got was a generic response that they don't have a specific time frame for resolution. It has been over 24 hours since I've been waiting for my funds, and in the meantime, I had to borrow money from someone else to pay for the medicine my child desperately needs.
Honestly, I don't understand what kind of game Simplex is playing, but I do know that this is the last time I'll be using their services. All I want is my money back, and I plan on closing my account with them as soon as possible. It's frustrating that I had to deal with this kind of trouble during a time when I was already under a lot of stress, and I hope that other users do not have to suffer a similar experience with Simplex.
Beware of Possible Duplications with Simplex: My Frustrating Experience with Bitrue Purchase
So I was using Simplex to make a purchase on Bitrue. At first, everything was fine and dandy, until it wasn't. The company ended up mistakenly duplicating my purchase and charging me twice for the same transaction. Needless to say, I was pretty frustrated and upset by this, and I won't be using their services again for any future purchases. Thankfully, the amount was small enough that it wasn't a total disaster, but if it had been a larger sum, I would have been in some serious trouble.
I feel like I should forewarn others about the possibility of this happening to them when they use Simplex. It's unacceptable that this kind of thing can happen and it makes me wonder what other shady practices companies like these are getting away with. I plan on sending a complaint to the FTC about this and spreading the word to others so they know what they're getting into when they use Simplex.
What really rubbed me the wrong way was how dismissive the company was about the issue. When I brought it to their attention, their response was basically "you approved the payments," which was inaccurate and unhelpful. It's clear that they don't want to admit fault and would rather sweep their mistakes under the rug. To add insult to injury, my payment was sent under the same transaction number, date, and time as the original payment, which just seems fishy to me.
It's infuriating that companies like Simplex can get away with this kind of thing while we as consumers have little to no recourse. They don't care about us as individual customers, because to them, we're just small potatoes. All they care about is getting our money and moving on to the next transaction. It's a sad state of affairs, but unfortunately, it's the reality we live in. Bottom line: steer clear of Simplex if you don't want to risk being taken advantage of.
Simplex Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Simplex, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Simplex Legit?
Simplex earns a trustworthiness rating of 24%
Assess your risks. Protect your personal information when dealing with Simplex.
Simplex protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Simplex offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
About Simplex
With Simplex, users can safely and easily purchase popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and others. The platform has an intuitive user interface that makes it easy for even beginners to get started. Simplex's dedication to simplifying the buying and selling process for cryptocurrencies has earned them a reputation for reliability and trustworthiness.
Simplex's security protocols are among the most robust in the industry. The company employs state-of-the-art fraud prevention mechanisms and has implemented stringent verification procedures to safeguard users' data. Simplex also partners with trusted payment processors such as Visa and Mastercard to ensure that transactions are secure and completed promptly.
In addition to providing its world-class services to individual cryptocurrency traders, Simplex also partners with several major players in the crypto industry. These partnerships have allowed Simplex to expand its reach and benefit a broader base of users in both the crypto and traditional finance sectors. For example, Simplex partnered with Binance, the world's leading cryptocurrency exchange, to allow traders to purchase cryptocurrency directly within the Binance wallet.
In summary, Simplex is a fintech company that has revolutionized the buying and selling of cryptocurrencies. Its user-friendly platform, strong security protocols, and robust partnerships make it a reliable and trustworthy partner for anyone looking to invest in cryptocurrencies. Simplex's commitment to simplicity, security, and innovation has set it apart from its competitors and cemented its place as a leading fintech company in the cryptocurrency industry.
-
Simplex Contacts
-
Simplex emailsari@simplex.com89%Confidence score: 89%
-
Simplex social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 09, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!