Menu
For Business Write a review File a complaint
Sizzler Customer Service Phone, Email, Contacts

Sizzler
Reviews and Complaints

sizzler.com

Learn how the rating is calculated

4.1 1 Review 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sizzler Reviews 9

ComplaintsBoard
A
12:00 am EDT

Sizzler Delicious Steak Combos at Sizzler!

I recently tried the Steak & Grilled Shrimp Skewers combo at Sizzler, and it was absolutely fantastic! The steak was cooked to perfection, juicy and flavorful, while the grilled shrimp skewers were a delightful addition. The portion size was generous, and the flavors were on point. The ambiance at Sizzler made the dining experience even more enjoyable. Highly recommend trying this combo!

Read full review of Sizzler
Hide full review
  1. Pros
    1. Diverse menu options
    2. Fresh salad bar variety
    3. Family-friendly atmosphere
    4. Value-for-money meals
    5. Consistent food quality
  1. Cons
    1. Limited Menu Innovation
    2. Intense Competition from Casual Dining
    3. Declining Popularity of Buffet Model
    4. Perceived Lower Food Quality

Sizzler Complaints 8

ComplaintsBoard
T
7:08 pm EDT

Sizzler Manager and server unprofessional

I ordered 8oz steak and unlimited shrimp. And when I asked the server for my third serving. She came back and told us that manager decided not to refill my plate. They assumed that I was taking it home which mo I never intended to do. Disappointed with the service at florin towne location. We will never eat at any sizzler again.

Read full review of Sizzler
Hide full review
ComplaintsBoard
N
5:10 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler Manager

The manager was rude and unprofessional. Rather than telling us nicely that we cannot take the rice home, he yelled and embarrassed my mom. We had paid for three salad bars and had no idea we could not take a scoop home. He yelled at my mom. When I took the rice to eat and didn't finish it, he came to our table and asked me if I'm uneducated. He is super rude and professional, as there are better ways to communicate what we can and cannot do.

This manager needs to be fired.

Read full review of Sizzler and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
Rockandroll
Philadelphia, US
Send a message
Feb 05, 2013 11:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You got caught stealing and you are complaining about it? Your mother is a thief or stupid. Obviously, the apple doesn't fall far from the tree.

ComplaintsBoard
L
12:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler service and food

We don't get to go out a lot but like to have a good experience when we do. I ordered the Malibu chicken..funny thing picture on the wall shows a nice real chicken breast topped with a pile if sliced ham and swiss cheese..I received pressed chicken about 14 inch thick and 1 piece of thin sliced ham folded in half...disappointed to say the least. Andre' ordered steak with unlimited shrimp...the steak while cooked as order lacked seasoning and the A-1 was as runny as water. I understand why you offer unlimited shrimp..they also lack seasoning and were so greasy if you are smart you don't order seconds. The waitress could not remember things we asked for and just gave all around the worst service I have had in a restaurant.

Read full review of Sizzler
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Sizzler Legit?

Sizzler earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Sizzler stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sizzler's reputation as a trustworthy leader in their field. Customers can rely on Sizzler's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Sizzler. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 75% of 8 negative reviews, Sizzler is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Sizzler has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Sizzler has claimed the domain name for sizzler.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Sizzler.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sizzler.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Sizzler and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Sizzler.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Sizzler.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Sizzler.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Sizzler, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website associated with Sizzler sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Sizzler has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
C
4:51 pm EST

Sizzler Bad Experience

Son and I went into the new Sizzler in Oceanside, California on June 28 early in the afternoon. Both ordered Rib Eyes.. Son was only able to find two or three small bites that wasn't fat/grizzle, and mine was not much better. Waitress attempted to ignore it until we were ready to leave..then told us "the rib eye is a fatty cut" you should order the NY. The Manager appeared to "leave" the restaurant and walk around the parking lot until we were out of the area after the waitress approached her... We will NEVER go back, and you shouldn't waste your money there... Might have well have thrown our $60 in the toilet...

Read full review of Sizzler
Hide full review
ComplaintsBoard
C
7:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler Unsatisfied customer

Poorly cooked rib-eye steak full of fat, paid more Money for rib eye steak as I was very hungry but when I was eating it it was full of fat with very very little meat. Wasn't aloud a refund as they said if eaten it! It was full of fat so why would I want to eat it! No table check and rude staff topped off a bad visit.

Read full review of Sizzler and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
TwinkleTwinkle
TwinkleTwinkle
Liverpool, GB
Send a message
Jun 23, 2011 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You should have returned the meal as soon as you found it wasnt to your satisfaction. Try emailing them you might get somewhere.

ComplaintsBoard
L
12:42 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler mild food poisening

my names Louise Woolmore and I went to Sizzler yesterday with my boyfriend as a treat, I spent 72 dollars on a seafood dish and a steak and chips dish we had the salad bar too, plus a starter of sliders . The salad bar was awsome, we then had the sizzler sliders and from there we felt ill, we still ate the main and we left with a low opinion, we were seated at a table that was wobbly, with the roof dripping water not far from us the food was cold and overcooked .We left sizzler to my boyfriend Nathaniel Riley throwing up in the garden not far from the church. I had to get a taxi home because he couldnt walk ten minutes to get home ... i on the other hand felt managable but today i had to have the day off work for stomache aches and feeling low on energy i wrote this letter to let you know i will never eat at sizzler again and neither will my family or friends i've been there once and wish never to return ... the sizzler location we ate at was in Annerly its next to KFC.
i have a reciept to proove i ate there and you may contact my work too see why i did not attend today i work at Target in Buranda .
i will be going to the doctor tonight most probably if it gets any worse . After everything i would like to be refunded the money i spent at sizzlers .
regards: Louise Woolmore

Read full review of Sizzler and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
coreo
ogden, US
Send a message
Feb 11, 2011 6:54 am EST

YOU ARE LIKE EVERY OTHER ###IN AMERICAN YOU GET SICK AND BLAME IT ON THE FIRST THING YOU CAN THINK OF AND WANT YOUR MONEY BACK FOR FOOD YOU ALREADY ATE MAYBE YOU SHOULD GO SEE A DOCTOR SO HE ALSO CAN TELL YOU HOW BIG OF A DUMB ### YOU REALLY ARE

ComplaintsBoard
D
11:50 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler What a rip off

My father gave my husband an $80.00 sizzler gift card that our local sizzler restaurant won't honor. The next, nearest Sizzler is alomst 100 miles roundtrip--- and of course there is no proof that they will accept the card either. What a ripoff!

Customer beware. Don't buy Sizzler gift cards. Not only that but after contacting the complany and recieving an email saying the restaurant would be contacted we have heard nothing after 2 weeks. I tried to re-contact the person who had emailed me and that email address doesn't work. Wonderful customer relations!

Read full review of Sizzler and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
susan winter
pontyclun, GB
Send a message
Oct 09, 2010 10:05 am EDT

wed 6/10/10 ;My husband and I went to the hunters lodge brakla bridgend we ordered a steak m/w and angus burger .We were told that there was a wait of up to half an hour.when the gentleman who was behind me when ordering recieved his steaks I had been waiting over half an hour, I called the waitress to ask the reason why we were still waiting for our meal, she came back and told us that because I was having a m/w steak and the other couple asked for med steak ours takes longer as i have cooked steaks on many occasions Ithink you will agree that when you wait three quaters of an hour you expect your meal to be cooked .my steak was cooked with blood still in it not m/w, my husbands burger was red raw in the centre.I believe that our meal had some how been overlooked, Iwould have rathered been told this than to have been served with raw food I ate my food because it was sent back and cooked properly my husband was put off his food the blood had soaked into his roll he did not eat his it was left on the plate .I handed the raw meat from the burger to the waitress on the way out I HATE LIES TELL THE TRUTH I WAS TOLD HALF AN HOUR WAIT AND WAS FED A LOAD OF LIES

ComplaintsBoard
W
4:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sizzler Rip off

My father gave my husband an $80.00 sizzler gift card that our local sizzler restaurant won't honor. The next, nearest Sizzler is alomst 100 miles roundtrip--- and of course there is no proof that they will accept the card either. What a ripoff!

Customer beware. Don't buy Sizzler gift cards.
Not only that but after contacting the complany and recieving an email saying the restaurant would be contacted we have heard nothing after 2 weeks. I tried to re-contact the person who had emailed me and that email address doesn't work.
Wonderful customer relations!

Read full review of Sizzler and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
jddogguy
W.P.B., US
Send a message
Jun 17, 2011 1:39 am EDT

Ha, i am now looking up complaints about sizzler. Because I love sizzler. You'll be glad to know there isn't many. Even your complaint. Although a shame isn't about the restaurant itself.

F
F
Friendly66
US
Send a message
May 16, 2011 12:02 am EDT

My friend took me to Sizzlers on Mothers Day.The line
was long but moved quickly.The food was over seasoned
but still edible.Next time I am going to request, that no
Salt be added.I was told the cooks throw salt on the Grill
and add extra Salt to your food.I am also going to request
that we aren't seated in the middle of the floor.That was
were the table for two was located.That isn't good seating, but I guess thats what happens when the place is crowded.You
most likely will not get a table that seats more than two
people.This was the Sizzlers in Hayward, CA.by Southland
Mall.

About Sizzler

Screenshot Sizzler
Sizzler is a United States-based restaurant chain known for its steak, seafood, and salad bar. They offer a variety of grilled meats, as well as a selection of sides and fresh salads. Customers can dine-in for a casual sit-down meal or opt for takeout services.
How to file a complaint about Sizzler?

Here is a guide on how to file a complaint against Sizzler on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Sizzler in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sizzler. Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Sizzler on ComplaintsBoard.com.

Overview of Sizzler complaint handling

Sizzler reviews first appeared on Complaints Board on Aug 14, 2009. The latest review Delicious Steak Combos at Sizzler! was posted on Jun 22, 2024. The latest complaint Manager was resolved on Feb 02, 2013. Sizzler has an average consumer rating of 4 stars from 9 reviews. Sizzler has resolved 6 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sizzler Contacts

  2. Sizzler phone numbers
    (949) 273-4497
    (949) 273-4497
    Click up if you have successfully reached Sizzler by calling (949) 273-4497 phone number 0 0 users reported that they have successfully reached Sizzler by calling (949) 273-4497 phone number Click down if you have unsuccessfully reached Sizzler by calling (949) 273-4497 phone number 0 0 users reported that they have UNsuccessfully reached Sizzler by calling (949) 273-4497 phone number
  3. Sizzler emails
  4. Sizzler address
    400 South Vermont Avenue, Los Angeles, California, 90020, United States
  5. Sizzler social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 22, 2024
  7. View all Sizzler contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.