SkyBell
Reviews and Complaints

I gotta say, my experience with SkyBell wasn't the best. The way they responded to my concerns was pretty typical of what I've seen from them before - always blaming the customer. It's like they don't even care about helping us out. And if you look online, there are just way too many complaints about them. I should have done my research before buying from them. So, if you're thinking about getting a SkyBell, just be careful.

So, I bought this SkyBell thingy and it was working fine for a while, but now it's not. I tried emailing their support team and told them what was going on, but they didn't even respond to what I said. They just talked about something else entirely. I tried again and gave them more details about what was happening, but they still didn't help me out. I even tried calling them, but all I got was their voicemail. I'm just gonna give up on this thing and find something else. Don't waste your money on this, folks.

So, I was really excited to get my hands on the skybell camera doorbell from skybell.com. I ordered it through Amazon and it arrived pretty quickly, but when I opened the box, I noticed that there was a tiny screw missing that I needed to mount it properly. I was pretty disappointed, but I figured I could just call the tel# listed in the user manual to get a replacement screw.

Unfortunately, when I tried to call the number, it didn't work. I was pretty frustrated, so I decided to send an email to skybell.com instead. The response I got back was pretty confusing and required me to jump through a bunch of hoops to prove that I actually had their product. It was a lot of work for such a small issue, and I was starting to get really annoyed.

In the end, I decided to just send the product back to Amazon for a refund. I was really disappointed with the whole experience, and I ended up leaving a negative review on Amazon. It's a shame, because I was really looking forward to using the skybell camera doorbell, but because of their customer (dis)service, I've decided to take my business elsewhere.

Overall, I would say that my experience with skybell.com was pretty frustrating. While the product itself seemed to be of good quality, the lack of customer support and the difficulty I had getting a replacement screw really soured my opinion of the company. If you're thinking about buying from skybell.com, I would definitely recommend doing your research and making sure you're comfortable with their customer service policies before making a purchase.

So, I got this SkyBell doorbell for free when I bought a Cove alarm. I was pretty excited to have a video doorbell, but boy was I wrong. This thing is a total piece of junk. I wouldn't recommend it to anyone.

From the very first day I got it, I've had nothing but problems. It'll work for a minute or two, and then it's offline. I've tried to resync it, but it just won't work. I've spent hours and hours trying to get this thing to work, and it's just not happening. I've tried everything I can think of, but nothing seems to work.

I've been trying to get this thing to work for over 5 weeks now, and it's just not happening. I've spent 12 hours in the last 2 days alone trying to sync it up, and it's still not working. I've tried at least 100 times to get it to work, but it's just not happening.

Honestly, I wouldn't recommend SkyBell to anyone. They really suck. Save yourself the trouble and don't buy one.

So, we got this SkyBell as a gift from our friend. At first, we were really excited to have it installed on our front door. It looked sleek and modern, and we thought it would be a great addition to our home security system. However, after just three months of use, the SkyBell stopped working. We were really disappointed and frustrated, as we had spent a good amount of money on it.

We decided to contact SkyBell's tech support to see if they could help us out. We called them twice and were instructed to change the transformer, which we did. We also sent an email to their technical support agent, explaining the issue we were having. They responded quickly, but unfortunately, they didn't seem to be very helpful. They basically told us that there was nothing wrong with their product and that our signal was strong. We were really disappointed with their response, as we felt like they were just washing their hands of our complaint.

In our opinion, the SkyBell and their tech support are not worth ones time. We were really disappointed with the way they handled our complaint and felt like they didn't take our concerns seriously. We expected better from a company that claims to be a leader in home security technology.

Overall, we would not recommend the SkyBell to anyone. It's not worth the money or the hassle. We were really disappointed with the product and the company's lack of support. We give it a rating of one star, and that's being generous.

Skybell, is it a doorbell or a vacuum cleaner? I'm not sure, but what I do know is that it really sucks! I was initially impressed with Skybell's marketing strategy, but after two years of ownership, the device still isn't working as advertised. I reached out to Tech Support within a week of purchasing and installing the device, but unfortunately, it was all bait and switch about firmware upgrades to resolve the operational issues. Despite all of the firmware upgrades and Tech Support calls and emails, there has been no resolution. It's been two years of non-stop BS!

Today, I sent an email to Tech Support to request that they replace the device since they couldn't make it work. However, their response was disappointing. They informed me that my device is no longer covered by warranty. This is a warning to all potential buyers out there - buyer beware!

Overall, I'm extremely disappointed with my experience with Skybell. The device has not lived up to its promises, and the customer service has been subpar. I would not recommend this product to anyone.

So, I bought this SkyBell thingy and it was working fine for like 6 months, but then some minor issues started popping up. I called customer service a few times and they were kinda helpful, but not really. The last guy I talked to today (06/23/2021) had me doing the same stuff the other two did, but he went a step further and had me doing some tech support for them. He told me to use a volt meter to check the voltage at the bell and then asked me to disassemble the SkyBell to disconnect the internal battery. Like, why am I doing their work for them? And to top it all off, he told me the unit was bad and to call the installer. What the heck, man?

Honestly, this thing was a total waste of money and I wouldn't recommend it to anyone, not even my worst enemy. Stay far away from this product and company!

I recently had an experience with SkyBell and I have to say, it was not what I expected. I was really excited to try out this product after watching their promotional video. I went ahead and purchased it directly from the SkyBell company in Irvine, CA. However, when I received the product and read the instructions, I was confused and frustrated. I called the company to ask for help and was told that I needed a voltage meter to test the electricity in my house. This was not mentioned in the promotional material and I was not prepared for this step.

Despite this setback, I tried to set up the product anyway. However, I ran into another issue. The unit kept blinking that it was "charging" even after an hour of being plugged in. I tried to contact SkyBell support for help, but it took them a while to pick up and when they did, they were not very helpful. They told me that if I wanted a refund, I would have to mail the product back at my own expense. I offered to drop it off since I only lived a mile away, but they refused to let me do so.

Overall, I was disappointed with my experience with SkyBell. The product seemed promising, but the lack of information in the promotional material and the difficulty in setting it up made it a frustrating experience. The customer support was not very helpful either, which only added to my frustration. I would caution others to do their research and make sure they are prepared for any additional steps before purchasing this product.

I got my Skybell from skybell.com back in 2017, and I gotta say, it was a pretty easy setup. All I had to do was connect it to the power source from my old doorbell, and it was good to go. I did have to upgrade my transformer to make sure it had enough power for all my devices, though. My smoke detectors are also powered by the same transformer, so it was a necessary upgrade.

The video quality on this thing is really good, and the best part is that the recording feature is free! No ongoing expenses, which is a huge plus. I also really like the Live Street view feature, and being able to talk to the person at the door is pretty cool too.

One thing I was worried about was whether or not it would work with the chime that was part of my old doorbell system. But it did, and there was no extra expense involved.

I did have some issues with slow notification, though. Sometimes visitors would come and go before I even got the notification. But the good news is that when I contacted customer support, they were fast, friendly, and super helpful. They really knew their stuff, and I was impressed.

I've seen some negative comments about Skybell online, but that hasn't been my experience at all. Other than the slow notification issue, the camera has worked really well for me. If I had to recommend one improvement, it would be to make the response time faster. Like, close to immediate. But even with the slow response time, I was still able to see who was at my door thanks to the saved video with a timestamp. Overall, I'm pretty happy with my Skybell.

I gotta say, I bought a SkyBell and it's been a real pain in the butt. I mean, it's supposed to be this fancy doorbell that lets you see who's at your door and all that, but it just doesn't work right. First off, it keeps losing its connection to the wifi for no reason. I mean, I've got great wifi all over my house and all my other smart stuff works fine, but not the SkyBell. It's always saying "try again later" or "live stream cannot be established" or some other nonsense. So basically, it's useless as a doorbell and not very reliable as a security thing.

And even when it does work, it takes forever to connect. Like, 15 or 20 seconds just to get the camera going. By the time I can see who's there, they're already thinking I'm not home and about to leave. And forget about getting any kind of warning in time to do anything about it. It's like, "oh, there was a danger, but it's gone now, sorry." And half the time, there's no sound or video anyway.

And then there's the camera itself. Sometimes I don't get any alerts when somebody drops off a package, and other times I get a bunch of false alarms when there's nobody there. I've tried messing with the motion sensor settings, but it doesn't seem to make any difference.

And don't even get me started on the customer support. They're useless. It's like they don't even care if their product works or not. The "live chat" thing on their website is always offline, and when I leave a message, it takes forever to get a response. And when I do finally hear back from them, they just blame me for everything. Like, "oh, it's your wifi signal" or "oh, it's your electrical connection" or some other nonsense. It's obvious that the SkyBell was just a dud from the get-go.

So yeah, I'm definitely asking for my money back. This thing is a total waste of time and money.

skybell.com is a website that sells a product called SkyBell. I had some issues with the installation of the product and unfortunately, there was no support available to help me out. I had trouble connecting the device and it just wasn't working at all. It was a real bummer because I was excited to use it. In the end, I had to return it through eBay.

SkyBell ain't worth the time or money. I had it for less than 3 weeks and it won't even restart. ADT installed it for me but it's just not worth it. I should have just left my regular doorbell. The camera never works right and it had start up issues from the beginning. Don't waste your time with SkyBell.

SkyBell is a service that I have been using for a while now, and I have to say, it's not the best. I would rate it a negative 10 if I could. The online service is just terrible. It's slow, clunky, and hard to navigate. I've had a lot of trouble trying to connect my SkyBell to the app, and it's been a real headache. The process in the app sucks too. It's not user-friendly at all. I've tried everything to get my SkyBell to work, but nothing seems to be working. It's really frustrating.

I've had a lot of trouble with the connection. It keeps dropping, and I have to keep resetting it. It's really annoying, especially when I'm trying to use it to monitor my home. I've tried contacting customer support, but they haven't been very helpful. They just tell me to try resetting it again, which I've already done a million times.

Overall, I wouldn't recommend SkyBell. It's just not worth the hassle. There are other services out there that are much better and easier to use. If you're looking for a reliable home monitoring service, I would suggest looking elsewhere.

SkyBell! I was really excited to get my hands on the SkyBell doorbell camera, but unfortunately, my experience has been less than stellar. I've had not one, but two SkyBell units fail on me within just three months of use. It's frustrating because I was really hoping this would be a reliable and convenient addition to my home security system.

To make matters worse, when I contacted the company about the issue, they were not willing to exchange the faulty units for new ones. Instead, they offered me a coupon to use towards the purchase of another SkyBell unit. But why would I want to spend even more money on a product that has already failed me twice?

I understand that sometimes products can have defects or issues, but the fact that the company is not willing to stand behind their product and offer a proper solution is disappointing. It's important for consumers to be aware of this before making a purchase.

Overall, I would not recommend SkyBell to anyone looking for a reliable doorbell camera. The risk of it failing within a short period of time is just too high. Save yourself the frustration and look for a different option.

I gotta say, I was pretty disappointed with my SkyBell. It broke down after just a few months of use, and when I tried to get it replaced under warranty, the customer service was just terrible. I mean, seriously, take a look at the reviews and complaints on the BBB website before you decide to buy one of these things.

Honestly, I wouldn't recommend wasting your money on a SkyBell. You'll just end up feeling sorry for yourself after the first month.

So, I gotta say, I had some issues with the installation of my SkyBell. It was supposed to be an outdoor product, but I had some trouble getting it set up outside. And then, one day, it rained and my SkyBell just stopped working altogether. I was pretty disappointed, to be honest.

I mean, I get that it's not an all-weather product, but I was hoping it would at least be able to handle a little bit of rain. I guess I was wrong about that. So, for now, I can't really recommend the SkyBell to anyone who wants to use it outside. Maybe if they improve it in the future, I'll reconsider. But for now, I'm sticking with something else.