Solar.co.za’s earns a 4.3-star rating from 3 reviews, showing that the majority of customers are very satisfied with solar energy solutions.
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Mixed Experience with solar.co.za
My experience with solar.co.za was mixed. The products they offer are of good quality, and the installation process was smooth. However, the customer service needs improvement. I faced delays in getting responses to my queries and found it challenging to reach them at times. It would be beneficial if they enhance their communication with customers.
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Pros
- Wide product range
- Expert installation team
- Competitive pricing
- Strong industry reputation
- Comprehensive warranties
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Cons
- Limited product range compared to rivals
- No international shipping options
- Higher pricing than some competitors
- Limited physical presence for support
Solar.co.za Complaints 0
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Is Solar.co.za Legit?
Solar.co.za earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Solar.co.za. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Solar.co.za has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Solar.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Solar.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Solar.co.za appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Solar.co.za
Here is the guide on how to file a complaint with Solar.co.za on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Solar.co.za in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Solar.co.za. Include key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Remember to attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Solar.co.za on ComplaintsBoard.com.
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Solar.co.za Contacts
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Solar.co.za phone numbers+27 21 012 5336+27 21 012 5336Click up if you have successfully reached Solar.co.za by calling +27 21 012 5336 phone number 0 0 users reported that they have successfully reached Solar.co.za by calling +27 21 012 5336 phone number Click down if you have unsuccessfully reached Solar.co.za by calling +27 21 012 5336 phone number 0 0 users reported that they have UNsuccessfully reached Solar.co.za by calling +27 21 012 5336 phone numberCape Town Office+27 10 312 6075+27 10 312 6075Click up if you have successfully reached Solar.co.za by calling +27 10 312 6075 phone number 0 0 users reported that they have successfully reached Solar.co.za by calling +27 10 312 6075 phone number Click down if you have unsuccessfully reached Solar.co.za by calling +27 10 312 6075 phone number 0 0 users reported that they have UNsuccessfully reached Solar.co.za by calling +27 10 312 6075 phone numberMidrand Warehouse
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Solar.co.za emailssales@solar.co.za97%Confidence score: 97%Salesadmin@solar.co.za96%Confidence score: 96%Itarmando@solar.co.za95%Confidence score: 95%
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Solar.co.za address4 Blaauwberg Road, Cape Town, Western Cape, South Africa
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Solar.co.za social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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