Sonny's BBQ’s earns a 1.1-star rating from 46 reviews, showing that the majority of barbecue enthusiasts are dissatisfied with dining experience.
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sauce
I want to make a complaint about Sonny's changing their mild sauce. This is the only sauce my husband could eat because the other ones are to sweet or to spicy. He tried the new one that replaced the mild sauce and it is sweet also. He is diabetic and cannot do that. We spend like $80 a week at Sonny's for my family. But now that my husband cannot get the mild sauce anymore we may not be going there.
food
I orderror the Slice BBQ Bisket lunch special. Well the picture I am submitting is what I got. I then inform my waiter that I would nave not service that to anyone. I told her it didn't look like slice brisket and she need to take it back, so she did. Then she came out with some tuff unseason meat that tastes like roast beef. I then ask for the manager. The manager came and I explain to him, so he said he will fix me some more. The manager came with a replacement but ithe tasted like someone poured so much salt in it where I couldn't eat it without going in to a dieabec comma. Then I told the manager that they can just discount the meat port of the bill. The manager only gave me 10% off of the meal which was .90 off of $10, so I told him that was unacceptable. The manager said his district manager was there, so he will talk to her. The district manager came over and said she was one of the owners. I explained all of my issue to her and she said well we gave you 10%off and there is nothing else we can do.
Website prices
Your prices are totally different on your website than the restaurant for the to-go menu. Your website quotes $9.99 for brisket per lb., and $1.99 for fries and baked potatoes and I was charged $15.69 for the brisket and $2.59 for the other items. We usually eat in this restaurant but tonight we decided to get something from the to-go menu, and I feel your...
Read full review of Sonny's BBQDistrict Manager over the Lynn Haven, Florida Store
I have eaten supper at this establishment numerous times. I have noticed that the district manager there is very rude and demeaning to the employees. This particular event happened today 12-1-15 about 3:30. I know he was the district manager because I know people who work there. He approached the employee at the drive through and asked her if she knew what...
Read full review of Sonny's BBQ and 3 commentsAwful horrid service, bad employees, liars
Awful service at this location...Have been here many times with good service--this time it was a nightmare. I was in a rush to get somewhere..First had to wait like 10 minutes in line. When it was my turn, the girl had got my order wrong and rung me up for osmething else. I explained to her that she's charging me wrong. She was smirking and being kind of...
Read full review of Sonny's BBQ and 13 commentsSonny's BBQ Reviews 0
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Overview of Sonny's BBQ complaint handling
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Sonny's BBQ Contacts
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Sonny's BBQ phone numbers+1 (407) 660-8888+1 (407) 660-8888Click up if you have successfully reached Sonny's BBQ by calling +1 (407) 660-8888 phone number 0 0 users reported that they have successfully reached Sonny's BBQ by calling +1 (407) 660-8888 phone number Click down if you have unsuccessfully reached Sonny's BBQ by calling +1 (407) 660-8888 phone number 0 0 users reported that they have UNsuccessfully reached Sonny's BBQ by calling +1 (407) 660-8888 phone number+1 (816) 423-6047+1 (816) 423-6047Click up if you have successfully reached Sonny's BBQ by calling +1 (816) 423-6047 phone number 0 0 users reported that they have successfully reached Sonny's BBQ by calling +1 (816) 423-6047 phone number Click down if you have unsuccessfully reached Sonny's BBQ by calling +1 (816) 423-6047 phone number 0 0 users reported that they have UNsuccessfully reached Sonny's BBQ by calling +1 (816) 423-6047 phone numberOffice - Chase Wagner+1 (816) 423-6433+1 (816) 423-6433Click up if you have successfully reached Sonny's BBQ by calling +1 (816) 423-6433 phone number 0 0 users reported that they have successfully reached Sonny's BBQ by calling +1 (816) 423-6433 phone number Click down if you have unsuccessfully reached Sonny's BBQ by calling +1 (816) 423-6433 phone number 0 0 users reported that they have UNsuccessfully reached Sonny's BBQ by calling +1 (816) 423-6433 phone numberOffice - Anna Cofer
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Sonny's BBQ emailssupport@sonnysbbq.com100%Confidence score: 100%Support
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Sonny's BBQ address850 Concourse Parkway S. Suite 150, Maitland, Florida, 32751, United States
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Sonny's BBQ social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Sonny's BBQ company
District Manager over the Lynn Haven, Florida StoreOur Commitment
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