Southeast Medical Group review: Can't refill prescriptions

Changed jobs and had to find a good doctor, so I joined Southeast Medical, when I started with them I got all my prescriptions so they all expired at the same time so they could also be ordered at the same time. I let them know I work on the road and will need a pharmacy that can send to a hotel... I found one that was not the problem. I set all this up in december of 2024. Here I am now in march of 2025. My prescriptions have all run out I am on the road and I was able to fill 3/4 of them they are holding my metformin and a few heart drugs and wont fill them. My pharmacy called 5 times. I finally call and they still will not fill them. I cant get ahold of anyone. I got a voice mail from a mechelle and called her bac a dozen time and left a messge kept my hone close while I worked... Not a single call back. I am still in ca. Returning april 1. My doc appointment was canceled they said by me. Which is a lie and they have no room to fit me in. They have one number and that person only will set up an appointment. The doctor was great but the staff and southeast medical group is a train reck... My advice is find another doctor... I was able to get a new doc for my heart and my primary in less than 30 minutes while I am still in ca. I have cigna and I am letting them know this place is a rip off. Hope this helps someone from getting ripped off. They get you in the door and the admins won't help you. Its all about admins not dealing with people and not making medicine available. I will be talking to a lawyer on other avenues. If it is not illegal to keep people from getting the medication they need to live, it should be. I should have known a place that uses an ap and has no person to deal with anything other than an office visit is in it for the money. I am not surprised that there are so many people on here that cant get there meds... You don't get them you end of at the hospital.