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Southeastern Honda Customer Service Phone, Email, Contacts

Southeastern Honda
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Southeastern Honda Complaints 2

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Southeastern Honda We bought a car more than 90 days ago from Southeastern Honda, but we still haven't gotten the title or any updates about it

We bought a car more than 90 days ago from Southeastern Honda, but we still haven't gotten the title or any updates about it. Today, when we called the office, the person in charge of titles hung up on us. It's been over 4 weeks of trying to reach them, but they never call us back. We've tried contacting the used car sales managers, Scott G and Ben W, but they're always too busy with new sales to help us with our previous purchase. All we want is the title for the car we paid for.

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Southeastern Honda I bought a new Honda pilot from Southeast Honda in Palm Bay in Oct 2021

I bought a new Honda pilot from Southeast Honda in Palm Bay in Oct 2021. I traded in my other Honda pilot that I had for about 3 years. Honda sent me a letter on 11/15 saying I could get the money back for the gap insurance I paid for the last 3 years of the loan upfront. I emailed Brian, the finance manager, on 12/21 to ask for the form to cancel the gap insurance and get a refund. He sent it to me that day, I filled it out and sent it back to him. I emailed him again to ask if he got my form, he said he did and would process it. He said it might take 6 weeks to get the money back. 6 weeks passed and I sent him another email, but he didn't answer. I sent him 4 more emails and he never answered those either. On Feb 14, I sent another email, making it a total of 6 emails with no answer. I called the switchboard and asked if he still worked there, they said yes and I left a message for him. That day, he finally emailed me back on Feb 24 after I sent him about 6 more emails. He said I would have my check by March 10, it would be sent to him and he would send it to me. March 10 came and went, I sent him 2 more emails but he completely ignored them and didn't respond. I also noticed that there were other complaints about gap insurance refunds. I had other issues during the sales, like the salesman telling me I could get 1.9% financing with my credit score of 849. When I went in, Brian tried to get me to sign without telling me the financing was at 4.9%. When I told him the sales rep said it was 1.9%, we called him in but he didn't answer the question. Brian said to buy it anyway, it's not a big deal. I asked how much the difference was, about $2000, and said to take $2000 off the car and I would buy it, but he wouldn't. So I left. Halfway home, they called me and said they would do 1.9%. This place is sketchy.

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Is Southeastern Honda Legit?

Southeastern Honda earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Southeastern Honda to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Southeastern Honda is known for their high standards and safety. If you're thinking about dealing with Southeastern Honda, it's wise to check how they handle complaints.

We found clear and detailed contact information for Southeastern Honda. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Southeasternhonda.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Southeasternhonda.com you are considering visiting, which is associated with Southeastern Honda, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Southeasternhonda.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The southeasternhonda.com may offer a niche product or service that is only of interest to a smaller audience.
  • Southeastern Honda protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Southeastern Honda

Southeastern Honda, a reputable automotive dealership located at southeasternhonda.com, offers a wide range of services to cater to your vehicle needs. With a diverse inventory of new and used Honda vehicles, they provide options for every budget and preference. Their knowledgeable and friendly staff is committed to assisting you in finding the perfect car that suits your lifestyle. From sales to financing, their team ensures a seamless and hassle-free experience. Additionally, Southeastern Honda boasts a state-of-the-art service center, equipped with skilled technicians who provide top-notch maintenance and repairs. Whether you're looking to purchase a new vehicle or require professional automotive services, Southeastern Honda is your one-stop destination. Visit their website or showroom today to explore their offerings and experience their exceptional customer service.

Overview of Southeastern Honda complaint handling

Southeastern Honda reviews first appeared on Complaints Board on Oct 1, 2023. The latest review We bought a car more than 90 days ago from Southeastern Honda, but we still haven't gotten the title or any updates about it was posted on Oct 3, 2023. Southeastern Honda has an average consumer rating of 1 stars from 2 reviews. Southeastern Honda has resolved 0 complaints.
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  1. Southeastern Honda Contacts

  2. Southeastern Honda phone numbers
    +1 (321) 984-4224
    +1 (321) 984-4224
    Click up if you have successfully reached Southeastern Honda by calling +1 (321) 984-4224 phone number 0 0 users reported that they have successfully reached Southeastern Honda by calling +1 (321) 984-4224 phone number Click down if you have unsuccessfully reached Southeastern Honda by calling +1 (321) 984-4224 phone number 0 0 users reported that they have UNsuccessfully reached Southeastern Honda by calling +1 (321) 984-4224 phone number
  3. Southeastern Honda address
    3125 US Highway 1, Palm Bay, Florida, 32905-2543, United States
  4. Southeastern Honda social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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