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Santander Consumer USA

Santander Consumer USA review: Law breakers

J
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12:59 pm EDT
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I have applied for an auto loan twice (well the dealerships I have worked with applied) have approved me and by the time I get ready to go sign the paperwork they decide I need a co-signer because they refuse to accept my disability income. Denying my disability income is against the law! I’m not trying to buy a new car because I want one I have no choice but to buy a car because another car slammed into mine totaling it. What a sad excuse of a bank. I’m a single mom of a special needs child who needs to go to therapy but I can’t take him because I don’t have a vehicle to get him there! I will go to the authorities if I have to!

Recommendation: Don’t even bother with these assholes. They like to say you are approved just to turn around on your way to purchase your car and deny you.

Santander Consumer USA response
Sep 06, 2024 11:47 am EDT
Santander Consumer USA customer support contacts
Phone numbers

+1 (888) 222-4227

Address

P.O Box 961245, Fort Worth, TX, 76161-1245, US

Website

santanderconsumerusa.com

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Hello Jennifer! Thank you so much for taking the time to provide your feedback and we apologize for the delay. We hate that you feel this way but please be advised that there are many factors that are taken into consideration when an application is received, for example, the down payment, vehicle value, the applicant’s credit worthiness and credit rating. We went ahead and sent your information over to one of our specialists to review your concerns and someone will be reaching out to you within the next 24-48hrs. Have a great day! ^CR
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  1. Santander Consumer USA Contacts

  2. Santander Consumer USA phone numbers
    +1 (888) 222-4227
    +1 (888) 222-4227
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  3. Santander Consumer USA emails
  4. Santander Consumer USA address
    P.O Box 961245, Fort Worth, Texas, 76161-1245, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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Santander Consumer USA is ranked 14 among 263 companies in the Financing and Loans category
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