Spartan Stone & Monuments’s earns a 1.7-star rating from 6 reviews, showing that the majority of clients are dissatisfied with their memorials and monuments.
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Eric the owner took care of every detail and we were very happy with everything
Eric the owner took care of every detail and we were very happy with everything. I highly recommend Spartan Stone & Monuments LLC.
Spartan Stone & Monuments Complaints 5
Headstone lettering
Paid in full 9 1|2 months ago. Work was never done, one excuse after another. After several calls to Eric, he gave me a refund. I have been to the bank 7 times and called the bank several times and they say the check cannot be cashed because of lack of funds. Eric insists the money is there. Now I am getting ready to file a small claims writ because of this. It has consumed me emotionally and it has taken time from me to do all this paperwork. This is truly unacceptable, I am not the only person that has this problem there are others who are going through the same issues. This business is not reputable.
Desired outcome: My full refund in a certified check plus $200.00 for all the running around I had to do and the emotional grief I have had to endure.
On March 9th, the *** / Spartan Stone Monument Co
On March 9th, the *** / Spartan Stone Monument Co. cashed my check for the inscription on my husband's stone. Until now, I reckon it ain't done yet. I've tried emailing, calling, and leaving messages multiple times, but ain't getting no response. It's been two weeks since I last checked, and it's still not done. Y'all better look into this company. If they can't do it, I want my money back.
Our dad's foot stone still ain't done yet (he passed away in mid-January)
Our dad's foot stone still ain't done yet (he passed away in mid-January). We ordered the stone and put down a deposit in early March 2022. After they sent us a mock-up of the stone via email and our mom gave the thumbs up, we paid the rest of the balance. We got the canceled checks and receipt to prove it. But now, we're still waiting on the permit to put the stone at the grave. The cemetery director over at *** in *** says they haven't even applied for it yet. My brother's been talking to Eric, but all he gets is a bunch of excuses about how hard it is to get the stone and how the weather's been messing things up. They never told us that black stone (which we picked when we ordered) was so darn hard to get. But get this, my brother saw black stone just sitting there in Spartan's stone yard. We paid in full to cover the whole process of getting the foot stone done, from start to finish. All we want is for our dad's grave to be marked so we can start healing and find some closure.
Is Spartan Stone & Monuments Legit?
Spartan Stone & Monuments earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Spartan Stone & Monuments has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Spartan Stone & Monuments's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Giordanomonuments.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Giordanomonuments.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The giordanomonuments.com may offer a niche product or service that is only of interest to a smaller audience.
I got a grave marker from Spartan Stone & Monuments LLC in June
I got a grave marker from Spartan Stone & Monuments LLC in June . I paid $500 upfront. They said they could match the design from a family member's marker made in the late 1970s. They claimed they found the design in their archives and said it would be ready by September . But it didn't happen. I called them many times, spoke to the owner and others, and got a bunch of excuses for the delay. In late November , they said the marker would be delivered by December 31st. They also said they would send me the bill for the remaining balance. I paid it before December 31st, trusting their word. But the marker still hasn't arrived. I've made countless calls and they keep promising it will be delivered. Now my lawyer is dealing with this company.
I'm writing to report a fraud investigation case on behalf of our family
I'm writing to report a fraud investigation case on behalf of our family. On 08/18, my brother-in-law gave a $1000 deposit by check to Eric, who claimed to be the owner of Spartan Stone & Monuments LLC, to install a gravestone at our father's tomb. Eric promised to produce and install the gravestone by February 2022, so it would be in place within the first year since our father's passing on May 13th. However, it has not been done yet, even until now, 06/14/2022. We made multiple calls to Eric and the business representatives, asking about the completion date, but if we were lucky enough to reach them, they always promised it would be done in two weeks. We had to ask different family members to call because Eric and the representatives were not responding and avoiding our calls. In April 2022, our family visited the business and spoke to Eric again, who once again promised to complete the work within the next two weeks. Personally, I called Eric on Thursday, June 9th, 2022, and informed him that we would be filing a fraud investigation case with ComplaintsBoard.com. He promised to fix everything immediately and said he would contact me back on June 10th to provide an update on the completion. However, it was not done. We are seeking ComplaintsBoard.com's assistance in getting our money back since we no longer trust this business to complete the gravestone. However, we would be willing to accept the option of them finishing the job as soon as possible. The behavior of this business is a complete disgrace to our family. Thank you very much in advance!
We paid in full, check cleared immediately in April 2023 and work has not been done. NO response from Spartan to multiple voicemails or emails. NO customer service at all! I cannot even determine if this company is even still in business!
About Spartan Stone & Monuments
One of the key distinguishing factors of Spartan Stone & Monuments is their unwavering commitment to quality. Each stone and monument produced by the company is meticulously crafted using the finest materials available. The skilled artisans at Spartan Stone & Monuments possess a wealth of expertise and employ cutting-edge techniques to ensure that every product meets the highest standards of precision and durability.
Spartan Stone & Monuments takes great pride in their ability to create customized stone and monument solutions that perfectly capture the essence and individuality of each client. Whether it's a memorial monument, a headstone, or a personalized stone feature, the team at Spartan Stone & Monuments works closely with customers to understand their unique vision and bring it to life. Their attention to detail and dedication to customer satisfaction are evident in every project they undertake.
In addition to their exceptional craftsmanship, Spartan Stone & Monuments also offers a wide range of services to cater to the diverse needs of their clientele. From design consultation to installation, the company ensures a seamless and hassle-free experience for their customers. Their team of professionals is highly knowledgeable and provides expert guidance throughout the entire process, ensuring that each client's expectations are not only met but exceeded.
Furthermore, Spartan Stone & Monuments understands the importance of preserving memories and honoring loved ones. They approach their work with the utmost sensitivity and compassion, recognizing the significance of the monuments they create. With a deep understanding of the emotional aspect involved, the company strives to create meaningful tributes that serve as lasting reminders of cherished individuals and moments.
With a stellar reputation built on years of exceptional service, Spartan Stone & Monuments has become the go-to choice for those seeking top-quality stone and monument products. Their commitment to excellence, personalized approach, and unwavering dedication to customer satisfaction set them apart from the competition. When it comes to creating timeless and meaningful stone and monument solutions, Spartan Stone & Monuments is the name you can trust.
Overview of Spartan Stone & Monuments complaint handling
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Spartan Stone & Monuments Contacts
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Spartan Stone & Monuments phone numbers+1 (203) 777-5569+1 (203) 777-5569Click up if you have successfully reached Spartan Stone & Monuments by calling +1 (203) 777-5569 phone number 0 0 users reported that they have successfully reached Spartan Stone & Monuments by calling +1 (203) 777-5569 phone number Click down if you have unsuccessfully reached Spartan Stone & Monuments by calling +1 (203) 777-5569 phone number 0 0 users reported that they have UNsuccessfully reached Spartan Stone & Monuments by calling +1 (203) 777-5569 phone number
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Spartan Stone & Monuments address347 Forbes Ave, New Haven, Connecticut, 06512-1619, United States
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Spartan Stone & Monuments social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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I'm writing to report a fraud investigation case on behalf of our familyOur Commitment
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