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Specsavers Optical Group

Specsavers Optical Group review: Incorrect script into my frame

N
Author of the review
8:18 am EST

Good day . I went to take my frame to specsavers possibly on 6.2.2020 (got an sms from discovery). I received an sms that my specs were ready on 14.2.2020 . A few minutes after collection on 17.2.2020 I decided to wear my specs. I realised the script didn't seem right. I took it back the next day, only to be told someone else's script was fitted to my frame. I was told that they would mark my refit urgent. It's nearly the same amount of time that had passed when I took my frame in earlier this month.
My irritation for them mixing my script with another client has turned into frustration.
I don't feel like something is being done to ease my frustration of the mistake on their part.

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  1. Specsavers Optical Group Contacts

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  3. Specsavers Optical Group emails
  4. Specsavers Optical Group address
    La Villiaze, St. Andrews, Guernsey, England, Hampshire, GY68YP, United Kingdom
  5. Specsavers Optical Group social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Specsavers Optical Group contacts
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Specsavers Optical Group is ranked 8 among 81 companies in the Glasses and Lenses category

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wrong eye test
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