Spirit Delivery & Distribution Services review: Delivery of appliance for Lowes in GA

Today the product to be delivered and due to two cancelations had to deliver early. The driver was rude and said he wanted to go home but had to deliver our appliance. I asked for another 15 minutes and he became angry on the phone so had someone in place early (the time was to be 3-7 pm and this was noon) and when he arrived he claimed to not be able to install due to a cutoff valve not being in close proximity to the refrigerator. This is a 3000 sf house and the cutoff is downstairs and shouldn't have been a problem. He spoke harshly to the house keeper and the owner of the management company claiming "he would not answer questions or speak with her" and her company has 65 cabins in North Georgia. She will never shop at Lowes in Ellijay again. I am cancelling the flooring I was going to buy, and will also not shop at Lowes again. This is because they farm out delivery to companies that do not screen employees well enough. The "driver" was said to be named Brittany, but I doubt it as it was a male who refused to identify himself over the phone with the customer (me) and then decided he would not install the unit. Please screen employees better! This wasn't one disgruntled business owner. By the way, we were on text and I told him I would contact his employers and he sent me an "okay" sign. So here we are.