Spotahome review: The only thing it do is ping pang

The situation is as follows: in March, I applied for an apartment in Dublin when I was looking at a house on spotahome platform, and the moving out time was not adjusted, so it was in the same month. Then I filled in my credit card information and applied normally, and the fee was automatically deducted when the landlord confirmed according to the description on his interface, the rent was 1,950 plus the agency fee of 639 euros. And then I tried to reschedule, and this [censored] platform wouldn't let me submit, and then I wanted to cancel and reschedule. As a result, on the cancellation page, he said that he would cancel the rent two months in advance to give a full refund, but the agency fee is not refundable! ? His platform does not even provide the service of changing the time of residence, charging an intermediary fee of more than 600 euros is to give you the landlord information so that you can contact yourself, and the application page never mentions how much the intermediary fee is, deliberately counting it together with the rent in the remarks part of the line of sight, and he will never mention the reservation fee is not refundable, you read it right! He says the reservation fee is non-refundable and you're told it after the application is successful. It's a bully clause. This broken platform belongs to the money spent on Google, and then hard to earn user money, but gives you no security or even false comfort.

Continue to avoid lightning, spotahome and the landlord's City Break Apartments are very unprofessional and perfunctory. I have been sending emails every day since March 4th, but they refused to solve my problems and kicked the ball back and forth. The landlord said to change the time to find the platform, and the platform asked me to apply from the website. Your web page can apply, the system does not do [censored]. Then there is a big speechless thing, the platform can book time is 10 months to New Year, the landlord held a week to tell me that our policy is up to 6 months, I said that it will be changed for six months, he said 2026 booking has not been developed, can only book September to December 4 months, I TM a student at least one year, you told me that can only live for four months. Go to hell. The platform has zero constraints on the landlord and zero audit on the landlord. He is just a leather company, collecting false information and cheating you into paying, and will not provide you with any help later. I mean any, I have sent them more than 10 emails, but nothing has been solved

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