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Spotix Complaints 1

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Spotix I orderd a Lynx grill from Spotix Inc on May 28 (Order #SO386586)

I orderd a Lynx grill from Spotix Inc on May 28 (Order #SO386586). After lotz of delays from the manufacturer, the company told me by emailz and phone callz that I could cancel the order and they would give me a refund on my CC for the amount they charged me when I made the order. They said there would be no problem with canceling the order and giving me a refund. I canceled the order by email on April 4 and by phone on April 5. The company told me they are waiting on the manufacturer to respond. It seemz like they are just giving me the run around to cancel the order and give me my money back ($4700+). This company haz had my money for 11 months and there is still no resolution.

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Is Spotix Legit?

Spotix earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Spotix to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Spotix is known for their high standards and safety. If you're thinking about dealing with Spotix, it's wise to check how they handle complaints.

We found clear and detailed contact information for Spotix. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Spotix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Spotix.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Spotix.com you are considering visiting, which is associated with Spotix, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a spotix.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for Spotix have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Spotix.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Spotix.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The spotix.com may offer a niche product or service that is only of interest to a smaller audience.

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About Spotix

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Spotix is a leading online retailer that specializes in providing high-quality outdoor living products to customers across the United States. The company is committed to offering a wide range of products that are designed to enhance the outdoor living experience, including fire pits, patio heaters, grills, outdoor furniture, and more.

One of the things that sets Spotix apart from other online retailers is its dedication to customer service. The company's team of knowledgeable and friendly experts is always available to help customers find the perfect products for their needs and answer any questions they may have. Whether you're looking for advice on which grill to buy or need help troubleshooting an issue with your patio heater, Spotix's customer service team is there to help.

In addition to its commitment to customer service, Spotix is also known for its high-quality products. The company partners with some of the top brands in the outdoor living industry to offer products that are built to last and perform at the highest level. Whether you're looking for a sleek and modern fire pit or a classic and durable grill, Spotix has you covered.

Another key feature of Spotix is its easy-to-use website. The site is designed to make it simple and straightforward for customers to find the products they need and place orders quickly and easily. With a wide range of products, detailed product descriptions, and helpful customer reviews, the Spotix website is a one-stop-shop for all your outdoor living needs.

Overall, Spotix is a top-notch online retailer that offers high-quality products, exceptional customer service, and a user-friendly website. Whether you're a seasoned outdoor living enthusiast or just starting to explore the world of outdoor living, Spotix is the perfect place to find everything you need to create the perfect outdoor oasis.

Overview of Spotix complaint handling

Spotix reviews first appeared on Complaints Board on Jun 17, 2023. The latest review I orderd a Lynx grill from Spotix Inc on May 28, 2021 (Order #SO386586) was posted on Jun 17, 2023. Spotix has an average consumer rating of 1 stars from 1 reviews. Spotix has resolved 0 complaints.
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  1. Spotix Contacts

  2. Spotix phone numbers
    +1 (319) 459-1234
    +1 (319) 459-1234
    Click up if you have successfully reached Spotix by calling +1 (319) 459-1234 phone number 0 0 users reported that they have successfully reached Spotix by calling +1 (319) 459-1234 phone number Click down if you have unsuccessfully reached Spotix by calling +1 (319) 459-1234 phone number 0 0 users reported that they have UNsuccessfully reached Spotix by calling +1 (319) 459-1234 phone number
  3. Spotix emails
  4. Spotix address
    2810 Stoner Ct STE 1, North Liberty, Iowa, 52317-9157, United States
  5. Spotix social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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