Spyderco’s earns a 1.0-star rating from 3 reviews, showing that the majority of knife enthusiasts are dissatisfied with their cutting tools.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
My girlfrend got me a pocketnife from Spyderco
My girlfrend got me a pocketnife from Spyderco. It has a lifetime warrnty and a 1 year manufacturer warrnty. The screws fell out of the clip, all three of them. I asked for replacment screws and told them I would pay or take them under warranty. They promised to email them to me, but it's been 6 months and we haven't received anything. They ignore all our emails and won't respond after the initial promise.
I bought Spyderco Subway Bowie Black Blade
I bought Spyderco Subway Bowie Black Blade. When I opened the box, no sheath, chain, or rope. Don't know if I got the display, but I tried to replace it from the place of purchase. They said they can ship these parts and it's a "WARRANTY ISSUE." I called on August 25, 2022, at 3:40 Pm Eastern Time (Spyderco warranty). The rep wasn't helpful. I got the runaround and basically told me they don't have replacement parts. So, I'm stuck with a knife I can't use for the intended purpose (wear around my neck as backup protection). In my opinion, this is poor customer service. Why can't the company open one of their stock and send the parts? I'm requesting that missing parts be mailed to me.
Got a spyderco knife as a gift
Got a spyderco knife as a gift. Blade broke while opening a box - cut tape. Expensive knife so I checked warranty. Emailed spyderco with pic, they said contact warranty and repair. Warranty and repair said send knife back at my cost and $5 to return if needed. Thought about it, don't think returning defective product should cost more, but sent it back since it's valuable. Took a month, got USPS notification they'd honor warranty, but knife discontinued, pick replacement up to certain value. Tried to call for opinion, left message - no response. Went on website, chose closest thing available. Tried to call again, no answer. Faxed it in as requested. Waited, impossible to contact via phone. Finally got email saying package on way. Thought it was replacement, opened it, broken knife with note saying sorry, tried to contact, here's your knife back. Seriously? Had address, email, didn't answer phone. Have fax confirmation - twice. Long story short - want me to pay to send back again and start over. Seriously?
Is Spyderco Legit?
Spyderco earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Spyderco. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Spyderco has registered the domain name for spyderco.com for more than one year, which may indicate stability and longevity.
Spyderco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Spyderco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Spyderco.com you are considering visiting, which is associated with Spyderco, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Spyderco have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
Spyderco website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Spyderco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A website associated with Spyderco has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We conducted a search on social media and found several negative reviews related to Spyderco. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Spyderco Reviews 0
If you represent Spyderco, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Spyderco
One of the key features of Spyderco knives is the trademarked "Spyder Hole" in the blade. This hole allows for easy one-handed opening of the knife, making it a popular choice among outdoor enthusiasts, military personnel, and law enforcement officers. The company also uses a variety of high-quality materials in its knives, including stainless steel, titanium, and carbon fiber.
Spyderco offers a wide range of knives to suit different needs and preferences. From folding knives to fixed-blade knives, there is a Spyderco knife for every situation. The company also offers knives with different blade shapes, such as drop point, clip point, and tanto, as well as different blade finishes, such as satin, black oxide, and stonewashed.
In addition to its knives, Spyderco also produces a range of sharpeners and accessories to help users maintain their knives. The company's sharpeners are designed to be easy to use and produce a sharp edge quickly and efficiently.
Overall, Spyderco is a trusted and respected brand in the world of knives and cutting tools. Its commitment to quality, innovation, and attention to detail has made it a favorite among outdoor enthusiasts, military personnel, and law enforcement officers around the world.
Overview of Spyderco complaint handling
-
Spyderco Contacts
-
Spyderco phone numbers+1 (303) 279-8383+1 (303) 279-8383Click up if you have successfully reached Spyderco by calling +1 (303) 279-8383 phone number 0 0 users reported that they have successfully reached Spyderco by calling +1 (303) 279-8383 phone number Click down if you have unsuccessfully reached Spyderco by calling +1 (303) 279-8383 phone number 0 0 users reported that they have UNsuccessfully reached Spyderco by calling +1 (303) 279-8383 phone number+1 800 525 7770 ext:114+1 800 525 7770 ext:114Click up if you have successfully reached Spyderco by calling +1 800 525 7770 ext:114 phone number 0 0 users reported that they have successfully reached Spyderco by calling +1 800 525 7770 ext:114 phone number Click down if you have unsuccessfully reached Spyderco by calling +1 800 525 7770 ext:114 phone number 0 0 users reported that they have UNsuccessfully reached Spyderco by calling +1 800 525 7770 ext:114 phone number
-
Spyderco emailstleonti@spyderco.com94%Confidence score: 94%customerservice@spyderco.com91%Confidence score: 91%Supportopfocus@spyderco.com90%Confidence score: 90%militarylottery@spyderco.com83%Confidence score: 83%marketing@spyderco.com79%Confidence score: 79%Marketingtechsupport@spyderco.com79%Confidence score: 79%Supportbyte@spyderco.com79%Confidence score: 79%
-
Spyderco address820 Spyderco Way, Golden, Colorado, 80403-8053, United States
-
Spyderco social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Spyderco contacts
Archerytalk
2 reviews
Contrastmarket
1 review
Backcountry Recreation
1 review
Blue Marine
1 review
Kluster Reloading Supply
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!