Starbucks’s earns a 1.4-star rating from 646 reviews, showing that the majority of coffee enthusiasts are dissatisfied with their beverages and service.
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la boulange danish cheese
I ordered a cheese danish at this Starbucks in the Chicago airport and the first thing the lady told me was that they don't toast Pastries at this location. I was a little disappointed about that, but I went ahead and bought it anyways. I munched on it while waiting for my coffee order to be complete and then when I got back to my gate I took it out of the...
drink I get everyday
I went to this store as I do at least once a day most days twice. Anyway my drink is an venti iced americano with skinny mocha 3 splendas AMD a splash of non fat milk. I get this everyday . So I visit this store using the drive Thur. As normal. They had a fairly new girl working drive thur. And a new girl making drinks. I finally got my drink and pulled off...
Read full review of Starbucksdiscrimination against caucasian female
I go almost everyday to starbucks. Last week I thought I take advantage of the happyhour that advertised that you when you buy one coffee drink get a second of equal or less price free. I was standing in line and the barista - a female - explained this to the customer in front of me. She customer received two hot chocolates for the price of one. I asked her...
Read full review of Starbuckssome of the stuff (girl) was harming me with her attitude
This is not the first time i go to this branch one of the staff (gurl) repeating the same bad attitude with me and my husband
She was looking in a cheap way to my husband she talking with him in a cheap way she isnt not polite any more i guess strabucks staff should and must a level of kindness in order to stand and serve customers
Attention its not the first time
mobile ordering
This is the second time in one week I put a mobile order in through the app and my order was not received. I had to wait over 20 minutes both times and then finally ask what was going on. The first time they didn't receive mine and the ladies order next to me at all. The second time they received my drink information but not my food. I place an order on the a way to work so I don't have to wait. Both times I was 10 minutes late for work because of this. The employees are very helpful and nice but this is starting to get ridiculous. I spend a lot of money at Starbucks!
assault by employee named mindy?
I went into your san francisco [ regular customer ] outlet at 66 kearny st. Around 2:pm today monday 11-04-19.. Ordered my usual, double espresso macchiatto, ' foam only '! Please... Was handed a ' latte ' instead.. Took drink back.. That same girl named mindy later went on break, came sat next to me and started popping her chewing gum extremely loudly. I...
Read full review of Starbucks"protein box" pb&j+ fruit and veggie
I believe the nutrients listed are incorrect. There are 20g of protein listed, when there couldn't possibly even be half that amount! I also believe the listed calories are too high. I picked this product to help me maintain a healthy diet. I automatically trusted the listed amounts. Recently, I began to realize I was being terribly mis-led!
How could you possibly be so far off?
hot cinnamon latte with almond milk
Hi - I ordered this beverage today because it was featured on one of the drive through signs. When I got to the window the server said it was $6.15 I ordered a medium. I've ordered this beverage before and it wasn't that much. I spoke up and told the server I was being overcharged and he said it was because it was off the menu but they could still make it...
Read full review of Starbucksserver, 410545 vanessa
Visited the Starbuacks at LaGuardia Airport on 10/10/19. Stood in long line and ordered a pumpkin spice latte. Vanessa stared at me with a disgusted look and yelled "Did you not listen to me? I just yelled as loud as I could that we are out of pumpkin spice products." Rather than asking if I would like something else, she yelled out at the line again about the pumpkin spice. Once she stopped yelling, I told her what I would like to order. No apology or thank you.
Very unprofessional.
unethical behavior and time wait.
I was in for the Thursday happy hour around 2:40 pm, The cashier taking my order wasn't well known with the promotion at the end of the transaction. And his partner A QUILLA was very rude and unprofessional! she wasn't helpful at all and kept talking to me with a very bad attitude. However, when I move on to the lobby to wait for my drink I waited...
Read full review of Starbuckscold brew with cascara cold foam
Im sorry to have to complain, but now being the 4th time I have had a problem with just this store in the AM. the last couple of months I haven't been able to get a drink ready before I get there from a phone order in which they had EXTRA time to make it and have it ready. my phone would say it will be ready in 4 min and will be ready before you get there...
Read full review of Starbucksstarbucks shift lead
Nasty attitude and always messes up my order. Ignores me and flirts with my husband. I've complained before but obviously that store must pat people on the back for being home wreckers. I overheard her talking about being in love with the store manager and how she would call him daddy. This is front of everyone. I've seen her be very rude to a couple people that work there. She's Looks like she is on drugs
Read full review of Starbucksstarbucks on the go opens at 8.30 am?
I live in badr city cairo egypt .there is Starbucks on the go should open 24 hours ; today i went there i found out it was closed .when i asked who works in total gas station they told me it opens at 8.30 Am.what the hell.. this is star bucks on the go not an ordinary starbucks.i feel so angry and disappointed . I love starbucks before work.how would i have my drink now.very disappointed.
the lids and cups
I get a drink from starbucks close to every day, and the cups are just a eyesore. I really believe they should be designed differently, it is too early in the morning for me to be looking at such a bright white. I truly think they should have little pigs on them or maybe a mossy green color or you can try a green/yellow with little brown dots. Then the lids, they are tremendous my drink always spills through the top if I make any sudden movements. This needs to be fix and it needs to happen soon.
glazed donut
To Whom it may concern: Me and my husband go Starbucks 4 times a week and my husband had to use the restroom very bad and David one of your employees was cleaning the restroom but my husband used the restroom even though David was cleaning and David got very uspset with my husband but my husband did not have any conversation with David this happened about a...
Read full review of Starbuckswrong drinks, food frozen in the middle
I have always loved this Starbucks but recently have had several problems. On two occasions I have been given hot drinks when I carefully enunciated iced. This morning, I received a turkey bacon egg white sandwich that was still frozen in the middle and an iced psl that was extremely bitter and strong. They re-made the sandwich and offer to correct the...
Read full review of Starbuckstoo long to get order
Ordered 2 drinks - passion ice tea and nitro cold brew with sweet cream. The nitro drink came out but the passion ice tea didnt. Stood there for another 10 mins waiting on the rest of my order. No one asked to help me. Went back to the cashier and asked about my order. He said i'm sorry about that. We are pretty busy but your drink should be coming up...
Read full review of Starbucksmanagement/ samantha
I came into the store and purcahsed a drink, Iced caramel frap and chocolate chip cookie. I only had a one hundred dollar bill. They cancelled the order after I had already paid for the drink with a card. I informed the worker ( Nina) a new employee that I wanted the cookie. I sat dowqn at my labtop and waited for my drink and cookie not realizing that the order had been cancelled. I finally went back to the counter and learned that they cancelled the entire order. Samantha, a 22 year old manager talked so fast, attempting to out talk me. She needs a class on cultural diversity. I was so disgusted I almost did not want to drink my drink.
cleanliness
We stopped for coffee. I had a flat white and my husband had a pumpkin latte. We enjoyed our drinks but were unhappy with the cleanliness at this location. The table was a mess and the floor needed cleaning and there were a ton of dirty dishes behind the counter. There was an unbelievable number of flies all around our table. This was on Saturday, September 28th at about 5pm. This is a very busy Starbucks but maybe they need to stay on top of the mess. Thank, Marie & Doug Pokorny
dangerous low hanging lamps
Dear Sir/Madam,
I often go to the Starbucks Shell Hofplein location in Rotterdam and I like it a lot, however I have to complain about some lamps that are hanging too low and that can be very dangerous.
I already hit my hard quite hard on these low hanging lamps while getting up from a chair and it was quite painful. I now pay extra attention when getting up but it's quite dangerous because if I forget to pay attention when getting up I could again hit my head against the hard low hanging lamps. Today I visited this Starbucks again and I witnessed another customer getting up and hitting her head hard against the low hanging lamps.
I mentioned the issue with the lamps to the Starbucks employee (a young lady) at the cashier, however she informed me that people indeed often hit their heads again the lamps but they could not change how the lamps hung as everything in each Starbucks location had to be the same way. The employee was very friendly and I certainly do not want to cause her any problems.
I kindly ask you to look into this issue with these lamps. I find them very hard, hanging too low and very dangerous. I work in the medical industry and I know that head injuries can be very dangerous. Please kindly seriously look into this issue and find a solution as soon as possible.
I look forward to your early feedback.
Kind regards,
Pamela Alexander
email: [protected]@planet.nl
Resolved. This complaint was meant to be submitted to Starbucks directly and not to you. Please delete.
Starbucks Reviews 0
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About Starbucks
One of the key factors that sets Starbucks apart from other coffee chains is its commitment to ethical and sustainable sourcing. The company works closely with farmers and suppliers to ensure that its coffee beans are grown and harvested in a responsible and sustainable manner. Starbucks also invests in programs that support coffee farmers and their communities, such as the Coffee and Farmer Equity (C.A.F.E.) Practices program.
In addition to its focus on sustainability, Starbucks is also known for its innovative and diverse menu offerings. The company offers a wide range of coffee and tea beverages, as well as snacks, sandwiches, and other food items. Starbucks also regularly introduces new seasonal and limited-time offerings, such as the popular Pumpkin Spice Latte.
Starbucks has also embraced technology in recent years, with the introduction of its mobile ordering and payment app. Customers can use the app to order and pay for their drinks ahead of time, allowing them to skip the line and pick up their drinks quickly and easily. The company has also experimented with other technology-driven initiatives, such as its Reserve Roastery locations, which offer a more immersive and interactive coffee experience.
Overall, Starbucks has become a beloved and iconic brand around the world, known for its high-quality products, commitment to sustainability, and innovative approach to coffee and tea.
Overview of Starbucks complaint handling
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Starbucks Contacts
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numberChile
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Starbucks emailsinfo@support.starbucks.com100%Confidence score: 100%Support
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Starbucks address2401 Utah Ave., S Ste 800, Seattle, Washington, 98134, United States
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Starbucks social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 02, 2024
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