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StarzPlay Reviews 6

ComplaintsBoard
A
12:00 am EST

StarzPlay Solid streaming with a great selection

For the past couple of months, I have been using STARZPLAY and I must admit, it has actually been a good experience. The selection of movies and TV shows is quite extensive, and I have even found a few treasures which I am not sure I would have otherwise. I have always had a good streaming quality and with my mediocre internet connection there were no major buffering problems. I also find the interface relatively intuitive and easy to use, which is a plus. It is not all roses, as I have experienced a few problems from time to time, but nothing that a simple restart of the application couldn’t resolve. All in all, a decent service and well worth its subscription fee.

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  1. Pros
    1. Extensive premium content library
    2. Original series and exclusive shows
    3. User-friendly streaming interface
    4. Multi-device compatibility
    5. Competitive subscription pricing
  1. Cons
    1. Limited content library compared to rivals
    2. Restricted global availability
    3. Fewer original series than competitors
    4. No 4K or HDR content streaming options

StarzPlay Complaints 1

ComplaintsBoard
9:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

StarzPlay movie + tv shows streaming

I subscribed to the online Movie streaming network called StarzPlay on March 2016. There is an offer that allows new users to try the system for a month without any money being paid upfront. It clearly read as 'Money will not be deducted' if I cancel the subcription before the last day of the trial period. As I did not like their service, I unsubscribed the package before the last day and I received the confirmation email from their system (trail mail below for your reference) stating that the unsubscription has been successful and I will not be charged.

On April 27th I received the below message from my Dubai First credit card stating that USD 7.99 has been deducted form my account.

Dear Customer, you made a Purchase of USD 7.99 at STARZ Play, [protected] using card: 0003. Avl. limit AED XXXXXXX
April 27 2016

I wrote to starzplay on the same day and informed them. I received a generic reply from their automated system that day. On May 1st (after 3 days) I received a follow up message stating the issue is still under investigation. Then on May 2nd I received a message stating that the case is resolved. They said the money will be refunded. However they did not mention how long it would take.

I wrote to them asking when I would receive my money back to which they gave me no clear answer. It is 4 days past their last message and I have no clue about when I will receive my money back.

As a consumer I feel cheated as they took money from my credit card in the first place when they advertised that they will not do and secondly they didn't care to give me any clear date as to when I will get my money back.

I still have not received my money back even after 20days

StarzPlay
https://arabia.starzplay.com/en/aboutus

The STARZ Play Arabia service is operated by Playco Entertainment FZ LLC

Playco Entertainment FZ LLC
Dubai
P.O.Box: 502301, Dubai
Tel: +[protected]

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Gregory Brasby
Fayetteville, US
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Nov 19, 2023 2:53 pm EST

I signed up for starz on 11/11/23 . On 11/12/23 I saw two charges on my bank account. Why did this happen? There are charges of $5.34 for account #0 [protected] 1 5815 also on the same day there is of $8.56 for account #0 [protected] 1 5815. The two charges came at the same time.

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flhr
Ellicott City, US
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Sep 04, 2023 1:23 am EDT

Product doesn't work right. They have no solution, no ETA for the fix, they start off pretending that nobody else is having the problem. No accomodations for your inconvenience.

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Dominic Rostron
US
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Aug 05, 2023 10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ur app is so [censored]ty [censored] wont even load with ur potato severs ur running this [censored] on [censored]ing kys yall coons/tarbabbys

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Patricia Normand
US
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Jul 22, 2023 10:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why was I charged 17.99 for Starz Entertainment when I have a 6 month subscription? Please remove this charge from my credit card. The charge was made on July 14, at approximately 9:30 pm

Patricia Normand

Dyiana1@aol.com

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Patricia conway
Dillsboro, US
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Jun 10, 2023 11:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The series power book 2 was last seen on 5/26/2023. Why are you stretching this series out. It's not on again until6/14/2023. Why make people wait that long to watch more of the series. If it's on every Friday at 8pm. Then show it every Friday at 8pm until series done.

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shon williams
US
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Jul 26, 2022 9:51 pm EDT

Pvalley- I saw no new episode yesterday. Why? Article stated giving viewers a break. Well, first of all I am on a special deal for 3.99 per month right now for Starz. We do not need a break! Just show every week as planned! I am so mad about this! Work on BMF! P- valley 7/17 Non Air date.

Angry viewer

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Tim lamb59
US
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Feb 29, 2020 6:07 pm EST

Why do you play Hopalong Cassidy so much every weekend? Too much! Play some of the old western movies and TV shows like you do during the week. Weekend comes, I want to watch various old westerns, not just Hopalong.

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Wayne Skroch Jr
US
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Dec 25, 2019 7:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Why is the Knight Rider season 3 episode 9 called " Dead of Night " not being shown on Starz Encore? It doesn't even list it in the on demand episodes list

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pegnroc@me.com
US
Send a message
Nov 06, 2019 11:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I never ordered stars.com by I've been charged on my bank account $5 in may June & July and $8.99 in August September and October so I want a refund for the $41.97 that you're changing my account. I already have STARZ on my cable spectrum. I can't afford to pay for it with the cable company and this
Online one.

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Timika F Johnson
US
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Oct 30, 2019 5:55 am EDT

I got an email stating that Starz was canceled however I was still charged!

Is StarzPlay Legit?

StarzPlay earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds StarzPlay to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, StarzPlay is known for their high standards and safety. If you're thinking about dealing with StarzPlay, it's wise to check how they handle complaints.

We found clear and detailed contact information for StarzPlay. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

StarzPlay has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Starzplay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Starzplay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for StarzPlay have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up StarzPlay and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About StarzPlay

Screenshot StarzPlay
STARZPLAY is a subscription video-on-demand service that offers a diverse library of movies, TV shows, and STARZPLAY original content. Users can stream and download on multiple devices, with options for various subscription plans. The platform caters to a wide audience with its range of genres and titles.

Overview of StarzPlay complaint handling

StarzPlay reviews first appeared on Complaints Board on May 17, 2016. The latest review Solid streaming with a great selection was posted on Dec 9, 2024. StarzPlay has an average consumer rating of 1 stars from 6 reviews. StarzPlay has resolved 0 complaints.
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  1. StarzPlay Contacts

  2. StarzPlay phone numbers
    +1 (888) 622-7469
    +1 (888) 622-7469
    Click up if you have successfully reached StarzPlay by calling +1 (888) 622-7469 phone number 0 0 users reported that they have successfully reached StarzPlay by calling +1 (888) 622-7469 phone number Click down if you have unsuccessfully reached StarzPlay by calling +1 (888) 622-7469 phone number 0 0 users reported that they have UNsuccessfully reached StarzPlay by calling +1 (888) 622-7469 phone number
  3. StarzPlay emails
  4. StarzPlay address
    2700 Colorado Avenue, Santa Monica, California, 90404, United States
  5. StarzPlay social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024
  7. View all StarzPlay contacts
StarzPlay Category
StarzPlay is ranked 7 among 9 companies in the Streaming Services category

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