StateRegistration.org’s earns a 5.0-star rating from 45 reviews, showing that the majority of customers are exceptionally satisfied with registration process.
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Vehicle registration renewal - Pennsylvania
My credit card statement indicates that on 6/6 you charged me $50.25 renewal fee that normally is $37.00. I mistakenly clicked on to your website and was charged this additional fee.
Why was I charged this additional fee?
Who do you people represent?
Joseph P. Menta
246 S. Norwinden Dr
Springfield, Pa 19064
[protected]@verizon.net
card # [protected]
Complaint resolved...extra charge was refunded to me.
This was not the proper way to contact our support team. To reach us, you can always send an email to: support@stateregistration.org By posting a inquiry on this forum, you have publicly shared your full name, address, email, and credit card number. It is very important that you immediately remove your public comment. For your own safety and security, you should not be posting that information publicly. ComplaintsBoard should be willing to help you safeguard this information, as it is clear you did not intend to post it publicly like this.
We have already reached out to you via email to answer your questions and resolve this matter for you. Please refer to our emails. Thank you!
website mimics state site for registration renewals and charges unnecessary fees
I searched Google for my state registration website and this site came up, appearing to be the site for my state's dmv, but instead it was a 3rd party. I thought I was on my state's site, but according to the dmv, this site will take me to theirs, leading me to believe I am dealing directly with the dmv. However, when I saw my bank statement, I saw I was charged an additional $20+ for my state registration for my car.
This is ridiculous, and outrageous, and I only hope I save someone the additional expense for something that should be no additional costs! The state does not charge a processing fee, and I only hope they can shut this business down! This is a scam!
UPDATE: StateRegistration.org contacted me after my two online posts regarding their site and they have fully refunded me my charges. They have asked that I remove my posts, but I feel as "update" to the incident is sufficient.
I tried calling their 800#, but it is a recording asking you to email their customer service department. I prefer not to resolve matters such as this over email, so instead of emailing them, it was suggested I leave a comment here to "warn" others of their misleading service.
It is now up to you whether or not you want to use their services. They attempted to make it right by refunding me 100% of my charges, but I still feel their site is misleading, and to me, that is a scam.
Under the true definition of "scam", I am probably incorrect, but any site that charges a "service fee" for something that is otherwise free is wrong. It is no more/less work to go directly to your State's page for renewing your registration, but this site cleverly pays for their link to be at the top of the search results on Google.
The complaint has been investigated and resolved to the customer’s satisfaction.
registration renewal with stateregistration.org
I mistakenly used this site to renew my registration for two cars. I was charged 78.16 each. I keep getting emails telling me to go to the Ohio BMV to change my address, I have already changed the address and I still keep getting emails to change and if I don't do it by today, it will cancel my renewal. I spoke the DMV and they informed me that stateregistration.org was a 3rd party site. I need to speak with someone but it only gives me an email! I need my money back if this can not be rectified!
Lisa McDonald
[protected]
The company has taken the time too resolve our issue and even promised to refund a portion of our fees. I was a bit concerned that I was getting scammed but they turned out to be legit. I appreciate the company getting back to me promptly!
unauthorized credit card charge for for car sticker registration
I am a senior on Social Security and had to wait a couple of weeks before getting car tags due to lack of funds..I finally sent for them and when checking my bank account noticed that I was charged $96.75 instead of the $78.00 I was supposed to be charged..The lady at the DMV gave me the information about this company that says "State Registration" and of course people assume state affiliated... Never did I see anything about a charge. I do not have perfect vision but if it was there it had to be minute, needing a magnifying glass. I am so upset, I cannot believe people cheating others out there hard earned money in such a sneaky way..This cannot be legal. WHAT IS MY ANSWER..Of course they don't answer there phone...I want my money back $18.75 ..I need it, and to keep them from scamming others. Went into my account on 01/26/2016
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
fake charges and it too difficult to stop them
Don’t deal with the website www.stateregistration.org. Their services are terrible scam and rip off. After you gave them your personal information and provide your card info, they start to charge you for nothing. I made such mistake and tried to cancel everything, but it was almost impossible. I only wanted to share my view and warn other people. Because it is so difficult to stop these charges.
The complaint has been investigated and resolved to the customer's satisfaction.
4CS44777LL375171M 03 2019
StateRegistration.org
Total
$121.50
I didnt know there was a further charge. Thougnt I was using the same site I always did for renewals..
I have contacated my paypal investigation area..they have cancelled any further charges.
What is your canned response?
[protected]
Hi Roger. We looked up your transaction ID and found your record. Since you did not intend to use our site, a refund credit is on the way back to your account. Please refer to the email we just sent you for more details.
fake WEB CITE, looks like a legit, overcharge people !
iF YOU LOOKING TO RENEW YOUR REGISTRATION OR ANY OTHER RMV RENEWALS
YOU WILL BE CHARGED EXTRA 7$ AND YOU PERSONAL INFORMATION WILL BE IN PRIVET OWED WEB CITE ...
Hi Dima. Our website is not fake. As explained on our site, we're a third party that charges a fee for services and features the RMV does not provide. However, since you did not intend to use our site, we're happy to credit that fee back to you. A refund is currently in process back to your account. We've also removed your information from our system. An email regarding this has been sent to you as well. Have a great day!
Their website is made to look exactly the same as the state RMV website - highly deceptive and misleading - I'd highly recommend avoiding this type of deceptive business and go straight to your state RMV online and avoid "service" fees
Hi Pete. Our website does not look like the RMV site; it has a distinct, unique design. Further, our website features bold, prominent disclaimers that inform visitors of our third-party status. The purpose of these disclaimers is to inform, not deceive. And while you can certainly avoid our service fees by renewing with the RMV directly, you will not receive any of the benefits we offer. We offer some valuable features and benefits that are exclusively available through our platform.
Circumstance - Date: Your organization deducted from my account $83.00 9/25/2017 and $79.00 9/30/2017. My payment code #j0g8zbwy 9/25//2017 for one registration of vehicle 2015 Malibu Chevy : License plate: #GJN4663. I need your organization to provide receipts for these Transactions; Please.
Hi Linda. The best way to contact support is through our website, or via email—not via a comment forum on an old thread. As explained in our email to you, the vehicle you tried to renew required an inspection. Consequently, your transaction with us was canceled. We communicated with you directly via email about this.
I went to the Colorado renewal site and this site somehow took over which cost me an extra $20 for my plates. My Garfield County clerks office is not aware of a third party site. It was only after talking to my bank that I was able to figure out what happened. I do not think these sites should be allowed to operate.
Linda, did you reach out to our support team directly? It's easy to contact us through our website. We'll be happy to credit back our service fee if you did not intend to use our site.
This renewal transaction ID is DHW63TSR, and was paid for on 6/21/18. The plate no.
is 5GH-331. Want to know where it went, because it never came to my address.
My name is Barbara Bruno.
Barbara, it's best to contact the business you're trying to reach directly, rather than submitting your inquiries as comments on an old forum thread. Our support team would have been able to help you with this. The plate you submitted to us (5GH331) was not within the renewal range; it was therefore not eligible to be renewed. We voided your transaction and emailed you back on June 21, 2018. Our email was sent to: alonzo0583@aol.com
I thought I had gone to the BMV registration to renew my vehicle. I was fooled by their site. Later when I found out from my husband that I'm not eligible to renew online because I require e-check I realized this was a scam. I tried asking for them to refund the money and they said it was being processed and there was nothing that could be done. I had to call the bank and cancel the card. DO NOT USE THEM.
Also as another poster noticed they do not post a phone number to call. That is because they are in Queensland Australia. YOU HAVE NO RECOURSE other than to cancel your card/do chargebacks.
Here is some info if others want to do some digging. Their domain info is listed to this company:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16
Admin Street: Note - Visit PrivacyProtect.org
Admin Street: to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: 45.[protected]
I agree. Stateregistration.org is a scam, do yourself a favor and go to the official DMV website. On August 8, 2016 i made the mistake of placing an "order" with them to renew my registration. There was an additional charge of $15.00 that was explained on the website. However, they deducted the entire payment of $54.00 instantly and never performed any task. They took my money and did NOT renew my registration! They also did not email me a receipt like they specifically stated they would. I sent a message on their website demanding a refund and have not heard back - I assume my money has been stolen. I believe that the content of their website constitutes False Advertising at best but could be looking at more serious legal actions against them. Do Not Use This Site!
We did not scam you, Mike. We're a legitimate third-party agency, and we have never taken anyone's money without renewing their registration. If your registration was unable to be renewed, you would have received a full refund and an email explaining the reason for cancellation. If you reach out to support directly, we'll be happy to look into this and inform you of what happened with your specific transaction: support@stateregistration.org
Do not use the website www.stateregistration.org! I was up on the official state website to renew my vehicle registration and somehow got diverted to this site. They did not give me a receipt showing charges, so I had no way of knowing they were inflating the cost of my registration until I saw the charge on my credit card. When I complained, they did send a receipt. The charges didn't match the county charges, these were inflated and then they added a large processing fee. Next time I'll buy a stamp.
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Overview of StateRegistration.org complaint handling
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StateRegistration.org Contacts
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StateRegistration.org phone numbers+1 (888) 206-4902+1 (888) 206-4902Click up if you have successfully reached StateRegistration.org by calling +1 (888) 206-4902 phone number 0 0 users reported that they have successfully reached StateRegistration.org by calling +1 (888) 206-4902 phone number Click down if you have unsuccessfully reached StateRegistration.org by calling +1 (888) 206-4902 phone number 0 0 users reported that they have UNsuccessfully reached StateRegistration.org by calling +1 (888) 206-4902 phone number
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StateRegistration.org emailssupport@stateregistration.org100%Confidence score: 100%Support
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StateRegistration.org addressTexas, United States
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StateRegistration.org social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all StateRegistration.org contacts
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