Stratford Career Institute
Reviews and Complaints

I applied to Stratford career institute and I’m was pretty excited to start school and do something I’d like to do however I after a month flew by I realized after looking at the reviews that they weren’t credited and they told me over the phone that they were credited and I called to unroll and they said they wouldn’t charge my card and then another month flys by and they charge my account of $50 it may not seem like a lot but it’s money and it’s absolutely ridiculous so I called them and they said they couldn’t give me a refund and that they would send me something in the mail regarding the $90 fee that i apparently have to pay. I have never been so fustrated and upset like this before. They all care for the money and I would this school to be shut down or something happen people are falling for this and losing their money.

I was enrolled in the Paralegal course, they have received $307 towards my course. I currently became aware that I owe $192.

I have YET to even receive my first module for this course. I had called back in March/April t requesting my first module. Had been told it would be sent out, nothing! I’m just asking for my materials to get started, so I can complete this course.

Student Number: G296783

Dear Jessica,

You will need to bring your account current before we can release the hold. Please be advised that we were not able to process payment with the account information you provided last, so you will need to use a different account or method of payment.

If you have any further questions, please do not hesitate to contact Student Services by e-mail at [protected]@scitraining.com, or call [protected] from

Student Number: G266783

Dear Jessica,

You will need to send payment by money order, and you will need to submit $125.79 in order to bring your account current. Once we have received payment we can release the hold on your file.

If you have any further questions, please do not hesitate to contact Student Services by e-mail at [protected]@scitraining.com, or call [protected] from 8:00am to 4:30pm (EST) Monday through Thursday, and until 3:30pm on Fridays. For additional course information, you can access our website at www.scitraining.com.

Sincerely,

Evelyn Daymond

Director of Admissions

Stratford Career Institute

From: "Jessica Fuller"

To: "Admissions"

Sent: Monday, September 26, 2022 11:02:00 PM

Subject: Delinquent account

How can i make a payment when i Been locked out of my account for over 60 days i only had 1 more exam to input and i get locked out for a supposedly debit card that is my moms whom paid my bill of 60.00 dollars or more so how come i get locked out i cant even pay it anymore thanks to that i reported it to the BBB of how this school is very unreliable and accused me of fraud when my mom paid payment 2 times for me i either want what i paid into it or my account unlocked so i can continue to pay it thank you respectively,

Jessica fuller

Can u send me copies of the payments i made please and why did you except payments from my mom if you were going to lock my account because of it ?

Hide quoted text

On Wed, Sep 28, 2022, 8:34 AM Evelyn Daymond wrote:

Student Number: G266783

Dear Jessica,

You will need to send payment by money order, and you will need to submit $125.79 in order to bring your account current. Once we have received payment we can release the hold on your file.

If you have any further questions, please do not hesitate to contact Student Services by e-mail at [protected]@scitraining.com, or call [protected] from 8:00am to 4:30pm (EST) Monday through Thursday, and until 3:30pm on Fridays. For additional course information, you can access our website at www.scitraining.com.

Sincerely,

Evelyn Daymond

Director of Admissions

Stratford Career Institute

From: "Jessica Fuller"

To: "Admissions"

Sent: Monday, September 26, 2022 11:02:00 PM

Subject: Delinquent account

How can i make a payment when i Been locked out of my account for over 60 days i only had 1 more exam to input and i get locked out for a supposedly debit card that is my moms whom paid my bill of 60.00 dollars or more so how come i get locked out i cant even pay it anymore thanks to that i reported it to the BBB of how this school is very unreliable and accused me of fraud when my mom paid payment 2 times for me i either want what i paid into it or my account unlocked so i can continue to pay it thank you respectively,

Jessica fuller

Mailing/Shipping Address:

1 Champlain Commons, Unit 3, PO Box 1560

St. Albans, VT [protected]

Main Office:

8675 Darnley Road, Mount-Royal, QC H4T 1X2

[protected]

September 29, 2022

Jessica Fuller

720 W Paris Promenade

Tucson AZ [protected]

Student Number: G296783

STATEMENT

Date Transaction Description Payment Balance

2021/12/13 Initial Balance 499.00

2021/12/13 Initial Deposit 20.00- 479.00

2022/01/13 Payment Online 31.93- 447.07

2022/02/17 Payment Online 31.93- 415.14

2022/03/10 Payment Online 32.00- 383.14

2022/05/09 Payment Online 32.00- 351.14

2022/06/07 Payment Online 62.00- 289.14

2022/07/05 Credit Card Declined 62.00 351.14

2022/07/05 Bank Charges 30.00 381.14

2022/07/14 VISA Payment 62.00- 319.14

If you have any question concerning the above statement, please call our Student Services Department at [protected] between 8:00 am and 4:30 pm, Monday to Thursday and until 3:30 pm Friday (EST).

avast! Antivirus: Outbound message clean.

Virus Database (VPS): 200331-6, 03/31/2020

Tested on: 9/29/2022 8:46:38 AM

avast! - copyright (c) [protected] AVAST Software.

Jan.11/23 I had tried to cancel my courses because I had found out they arnt accredited in canada, therefore this course is absolutely nothing to me! Now I am being told I have to pay over $800.. yet the agreement states if you werent over 50% finished the course you wouldnt have to pay a cancelation fee. While I explained this to the person I spoke too she kept telling me that it is accredited and so on.

After signing-up my son to their high school diploma program, I found out that their high school diploma is worthless because it's unaccredited and not a real High School diploma. I recently tried to cancel; but, I was told that if he cancels, they would charge him the full tuition; but, I didn't want to pay them the full tuition without receiving a diploma. And what made it worst was the diploma wasn't a real High School diploma. Therefore, I felt trapped and tricked into staying with this worthless High School Program because of the threat to be sent to an outside collection agency. But, we are refusing this fake High School diploma, and we are requesting a full refund immediately.

I called on 14Dec2022 to speak to someone on how to rectify my account login issue and the lady that spoke to me had access to my login password. I asked her how she had access to my login password and she started being rude to me and cut off the call. I was so scared because the lady was talking to me from Canada and having access to my password is a major risk to my personal information.

I was unauthorized that I was charged in December 2017 on my Bank Of America Account which it is now closed.I called them several times that year that why am I charged for that account that I never attend. Still until this day I tried to call them but I'm on hold for hours. Now It's affecting my credit score especially when I trying to get my own place & my own vehicle.

I need the 4th module to complete a course I paid for, and they keep updating my account that the materials have been shipped but they never get here. A few weeks ago I wrote and asked them to issue a refund for the course because if I cannot get the certificate, it was all for nothing. I called on 10/14/20, and told the customer service representative what had happened. She said the materials had shipped, when I know this is the third time they have moved that date. I said that it was unsatisfactory because I know they have been moving that date and not delivering what they were supposed to be producing, and that I wanted my refund because they have been stringing me along since the beginning of September. She got testy and snide and said they would be glad to cancel my course but there would be no refund. That is when I got mad. They will keep my 500 because they don't have any ethics, but yet I don't have the training or the certificate that I paid for. I will need to get my money back.

Called for program. Received in mail after long wait. One regular priority envelope. Material received was inadequate. No tools were supplied. Just some subject manuals. Not what I expected. I immediately send everything back to stratford. Sent everything back within
Three days of receiving material. Notified my bank to stop all transactions with stratford, which I considered to be fraudulent in their
Business dealings! It wasn't until later that I learned that stratford operated a un professional scam operation! They are not accredited by bbb. The ftc has accused stratford of peddling worthless academic products! These people are thieves.
Also they lack real academic accreditation. They continue to harness me. I have sent them my lawyers address.

Not all of the information can be seen. Alot of blank pages with nothing on them. There is not enough information to take an exam. Do not have an exam online to take you have to fax or mail it to them. Why have a online institute without online exams or quizzes. I have put my money into this because I want a better future for myself. I WANT MY MONEY BACK if this do not change.

Hello,

I would like to express my frustration with SCI.
Back in [protected] I called to verify about a course and just asked for information, your company sent me some brochure via mail, and after that i end up with a bill of $528.00 for something that i have NOT register for,
First of all to have this course i would have to complete my HS and have a diploma which i do not have,

I need this charge to be remove immediately from record as this is making my credit horrible and i am on collection for a product that i HAVE NOT use.

I need this to take care of.

Thank you
Aramis Cepero

I had asked about the counseling course they had offered. They sent. me the information on the course. The literature was A joke. They sent me three Paperback manuals, if you could call them that. I called and said I have changed my mind and would send the literature back. They said that would be fine. I later was billed $639 dollars. I have refused to pay this bill and it is now on my credit report. Reading all the complaints why not come together with A class action suit for fraud. If interested Email me at [protected]@yahoo.com.

I signed up for the interior design program at Startford. The cost of the course was 999$. I received my materials which were outdated, irrelevant and from the late 80s and early 90s. This is design. You can't teach students with materials from the 80s! I called and expressed that I was unhappy with it. The administrator says "no problem, you are not obligated to continue the course." I'm thinking "great!" Two weeks later I receive a letter in the mail saying I owe 200$ though I've been making payments of 40$ a month for four months. So I call and say "I wasn't told there would be a fee" an apparently they don't think they need to tell you there's a cost associated with cancellation! And then they charge me 45$ for materials I have never touched and I can't ship back, because they don't allow that. And then they charge me anotherr $149 for "lessons supplied but not services" WHAT ###! They are dishonest thieves with crap materials and crap lessons and ### lessons! Never mind that they expect you to submit all your projects an exams by mail and wait two weeks to get it back! Unbelievable! I called and said again - that I looked online at the contract which says tht cancellation after 5 days without lessons submitted will be charged at no more than $150. So I asked why I'm being charged an excessive of $350 and she said that's an updated 2014 contract not yours. So I asked why they wouldn't honor it and she replies "it's not your contract that why. You're putting the blame on us and that's not the case. You had a contract". Ok. It's my fault tht you people offer education that I can look up on YouTube for free that's 100x ore informative and current than your ### classes?! And it's my fault that I didn't like your materials and so I have to pay you over a third of the cost of the program for not liking it, not submitting even one lesson ? ###! These people are SCAMMERS and I would tell you to hit the ground running if you were even remotely CONSIDERING an education with Stratford career institute! Every conversation has been immature, and unprofessional with every administrator. They don't want to help you. They want your money. They didn't tell me the costs of this, they didn't offer me another program, trey didn't apologize. NOTHING. just kept saying "it's in your contract" well it's a ### scamming contract. I would NEVER EVER RECOMMEND any "service" they offer because they WILL screw you over and take advantage of you without a care.

I am soooo disappointed in Stratford! I ended up dropping their program after finishing the first chapter because I called because my text seemed incomplete just to have a VERY rude representative speak with me then tell me that my book was incomplete. I then asked about the so called learning aides that were suppose to be included in the tuition and was told that the courses are taught using a theoretical approach and that all is included is the text, study guidebook and exams, nothing else and the rep was very rude. I now received a bill for canceling and they want $154.00 for according to them an incomplete book for a theoretical class that I had read one chapter in! Do not waste your time or money!

I wasn't able to finish High School when I was young. I found Stratford Career Institute . I enrolled in the High School Diploma program, after questioning them, they said I would be able to go to collage with no problem at all. I finished this program in the Hospital in Tampa Florida fighting for my life, and " GRADUATED" . I am now 43 and ready for my career. I applied to several collages and was told by all that my diploma was a non legitimate one. I was not only scammed out of the 800.00 dollars but now my future as well, that is 2 years associate degree, and 2 more for a BS, no one will take me...thanks Stratford! Now you owe me . I think pay back for what was charged now a huge delay in even trying to get in, the stress and humiliation of it all, and the next 4 years of collage ( lawsuit anyone?)

I was doing on line school with stratford career institute out of st.albans, vt.when i first talked to school administration i asked if this degree was capable of getting into college and they had told me that it would work with any college.their was a tuition fee of 589 dollars that i was paying in payments and finally paid it in full, now that i completed all my courses i called rasmassen college if they accepted this degree from stratford career and they looked it up and told me no they did not..

so i called msu of mankato mn thinking rasmussen is a private school maybe msu would accept it, turned out they didnt either. the administrator had told me she looked it up because she never heard of them and then told me they were not accredited school. so msu told me to call them and ask them who accredits them, so i did and they now told me their not accredited school that they were diplomas to get work…..

i was shocked because i worked hard to finish my courses so i could take the next step to go to college and get a career not to mention that i also spent 589 dollars for nothin i have a job thats how i paid my tuition.. they mislead me they falsely reformed me just to get money… stratford career institute, 12 Champlain commons, po box 1560 st. albans, vt [protected] thats the address.

Same thing happened to me. I ordered over the phone, and wasn't told certain things, and NEVER signed a contract with them. And yet they are holding me accountable for the money. My 1st shipment came well after the 14 day period, so I couldn't cancel within that time frame b/c it CAME LATE! Also, the customer service is appalling! So rude! I had one person tell me something and someone else tell me something different, and when I acquire about that, I get an attitude from them and intimidation. Strafford Career Institute is a SCAM! They won't get away with this! If there is a class action law suit, I want to be apart of it please.

I took the Desktop Publishing course and it was the biggest waste of $800.00 anyone could ever spend. The books received looked like they'd been printed right off the Internet, then put together and sent off to the student. After completing the program, I never received the copy of Adobe I was supposed to get, although I'd contacted the school twice to gripe. You know what I should have done? Bought a copy of Adobe, then Googled desktop publishing and learned the basics on my own. It would have saved me hundreds and hundreds of dollars because I got zip out of this school. They send me their junk mail in hopes I will take another program but not in this lifetime. They scammed me once.

i enrolled in the highschool program for my husband after i saw it costed less than other options. I assumed they were accreditted since i had seen them many times in commercials. After enrolling, i researched colleges here since i wanted college to be the next step after he finished the high school diploma.. I called around and noone accepts their diplomas since hey have no accredation.
So i call only 2 day after registering to ask to cancel since i found that out. They said they entered the refund to be processed and longer than 48 hours and it would be in my bank account. I call yesterday which was at the 24 hr mark and they ensured it would be there 3;30pm that day! i looked yesterday, but was patient looked again this morning and still no refund. i called angry this time. i had no more patience. She said it had not been but yesterday i ordered the refund, i said um no i ordered it 48 hours exactly and called yesterday with the promise it would be there yesterday. still nothing. she said well today is only 48 hours i can not know what point in time you will receive the refund, it can be anytime ..this means from now until the end of the world basically. i asked to talk to account services to hear they do not speak to students..i said so what i have to call every day to ask about it, until i get it back.. she said.. Sure... though i was promised the money would be in my account no longer than 48 hours after the cancel.. scammers they make you think they refunded you, but if you dont check your account you will never know. and they wont give it back. scmmers scammers scammers stay away from them, their education is pointless it will not help you at all because its not accepted anywhere.