Student Debt USA’s earns a 5.0-star rating from 2 reviews, showing that the majority of clients are exceptionally satisfied with debt management services.
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This business is not returning my calls, emails, or texts
This business is not returning my calls, emails, or texts. I've been with this company for about three years. About two weeks ago, I get an email stating that my payment did not go through and asked for my banking information. I did not feel comfortable giving it being that they've used it for so long and asked the company to email me what information they have. They did and it was correct but no payment was withdrawn. Now I can't get any contact from them. I'm afraid that they are a fraudulent company and that all of the money that I invested may be long gone.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agreed to have this company take over my Student Loan debt under the impression that I would be paying them $35.00/month for their services +
I agreed to have this company take over my Student Loan debt under the impression that I would be paying them $35.00/month for their services + the monthly payment for my loans AND after working with them for 10 years/certain amount of on-time payments that my loan would be forgiven (I've already been with them for 6 years under this impression). I have just learned today that my loan will not be forgiven and that I have been scammed after speaking with Federal Student Aid. I have been paying $35.00/month since 2/13 ($2520.00 total now). I could have put that money to good use elsewhere (actually paying my Student Loans) had I known that being in this program would NOT end with my loan being forgiven. I have email proof where Student Debt USA confirms that my loan would be forgiven after 10 years/certain number of payments. They never did respond to me with the exact amount of payments. It was at that time that I began having trouble getting anyone to contact me back (whether by phone, text or email). I also have several emails that prove that I tried to contact them for months at a time with no responses. I want my money back for the 6 years I have paid into this scam and for them to be removed as *** of
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Student Debt USA Legit?
Student Debt USA earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Student Debt USA resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Student Debt USA has registered the domain name for studentdebtusa.com for more than one year, which may indicate stability and longevity.
Studentdebtusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Studentdebtusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Studentdebtusa.com you are considering visiting, which is associated with Student Debt USA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a studentdebtusa.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Studentdebtusa.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Student Debt USA.
However ComplaintsBoard has detected that:
- Studentdebtusa.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The studentdebtusa.com may offer a niche product or service that is only of interest to a smaller audience.
- Student Debt USA appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Student Debt USA Reviews 0
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About Student Debt USA
The website provides a wealth of information on student loans, including the different types of loans that are available and the requirements for eligibility. It also offers advice on how to apply for loans, how to manage student debt, and how to make payments.
One of the features of studentdebtusa.com is the loan calculator, which allows students to enter their loan amount, interest rate, and repayment plan to calculate their monthly payments. This tool can be very helpful for students who are trying to plan out their finances and figure out how much they can afford to pay each month.
In addition to its resources on loans and debt repayment, studentdebtusa.com also provides information on scholarships and grants that can help students pay for their education without taking on as much debt. The site offers a searchable database of scholarships and grants, as well as information on how to apply and what to expect.
Overall, studentdebtusa.com is a valuable resource for anyone who is dealing with student loan debt. Its information is comprehensive and up-to-date, and its loan calculator is particularly useful. By providing students with the tools and information they need to manage their debt, the site is helping to alleviate the financial burden of higher education in the United States.
Overview of Student Debt USA complaint handling
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Student Debt USA Contacts
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Student Debt USA phone numbers+1 (800) 617-0196+1 (800) 617-0196Click up if you have successfully reached Student Debt USA by calling +1 (800) 617-0196 phone number 0 0 users reported that they have successfully reached Student Debt USA by calling +1 (800) 617-0196 phone number Click down if you have unsuccessfully reached Student Debt USA by calling +1 (800) 617-0196 phone number 0 0 users reported that they have UNsuccessfully reached Student Debt USA by calling +1 (800) 617-0196 phone number
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Student Debt USA address22 Boston Wharf Rd Fl 7, Boston, Massachusetts, 02210-3032, United States
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Student Debt USA social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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