Sun Outdoors review: Customer service / refunds

I had reservations for Oct 24 - 28, 2024 at Sun Outdoors Paso Robles, Cava Robles RV Resort.
On Sept 4, 2024, I had to cancel the reservation. Due to credit card fraud the card I used to make the reservation was no longer in use so a check refund was required. They said it would be a little delayed due to that. As of today, Dec 3, 2024 I have not received my refund. I have contacted the resort and was told the checks were sent to the wrong address, meaning mine and she said 10 other. I have constantly attempted to contact the resort and Sun Outdoors corporate for a resolution but no one will answer the phone. The one time I did get through and asked to speak to Julie Hill I was placed on hold for 8’to 10 minutes when someone picked up the like and hung up. Emails, voicemails and multiple calls have gone unanswered. The only ones who answer the phones are the reservation takers who can not help except to a transfer to a number or person who will not pick up. I need help getting my $470.00 back…