Sunwing Travel Group review: Flight wg6488 from montreal to varadero

Flight was scheduled to leave Montreal February 8, 2024, at 4:00 p.m. We boarded the plane and approximately 30 mns later we were still in the air, the seat belt sign was still on. The pilot informed us that there was a problem with the auto pilot and said we had to return back to Montreal. We land in Montreal, the pilot comes back on the intercom and asks us to stay calm and that fire trucks were coming as we landed with an excessive amount of fuel, the brakes were hot and the brakes could go on fire. Now, being told that we had to return to the airport was stressful enough and created anxiety, but then to be told that the plane might catch on fire caused me more stress and had a small anxiety attack (which I did not alert the flight attendant, but rather sat in my chair and calmed myself down). We remained on the plane for at least 20mns and then were finally escorted by bus to the terminal where we were given $25 food voucher, which I could not even eat as the whole incident made me sick to my stomach. Our flight was delayed for over 3 three hours. In fact, your representatives had us board the bus around 10 p.m. to bring us to the airplane. We arrive at the plane, 10-15 mns later an announcement that we could not board the plane as the entire crew was not on board yet. We were then brought back to the airport. We finally boarded the plan around 11 p.m. I arrived at my hotel at 5 am in the morning. I lost an entire vacation day as I had to be at the airport at 1 pm (3 hours prior to departure) was at the airport until around 11 pm. Lost a relaxing evening at the hotel and the entire morning and a part of the afternoon as I was so tired as I could not fall asleep from the stressful flight.