CB Banks Synchrony Bank Credit cards

Synchrony Bank review: Credit cards 1

Grammy7 of Douglasville, US

Nov 02, 2023 2:25 pm EDT

Verified customer

Review updated: Nov 30, 2023

Featured review

I am an elderly single woman. I had 3 credit cards with Synchrony as the bank behind them. Care Credit so I could take my elderly dog and 2 cats to the vet. I had a Credit Card from a local auto repair shop to help if my 2007 Nissan Versa broke down. Both cards were only used once and fully paid off with no missed payments. I was not contacted in advance via phone, email or text. Yesterday, my Lowe’s card was cancelled which has a balance, but never a missed payment and I always paid more than the minimum. Here I am nearly 70, my car broke down and I can’t afford to have it fixed so no transportation. My old dog was sick and suffering and not only could I not take him to the vets because I have no car, but also because Synchrony cancelled the Care Credit card with the zero balance. He died last month. Now, if something happens to my appliances, or my roof or flooring, I will it be unable to replace them with Lowe’s. Synchrony has put me in a horrible position with no way out. Now, thanks to Synchrony and their heinous way they treat their customers, I am constantly anxious. Not one phone call to warn me. I could understand if I missed payments but I have not. Don’t get old, no one will help you. What a screwed up world we have now.

Claimed loss: Peace of mind in my old age.

Desired outcome: I only want to warn others not to use Synchrony backed credit cards.

1 comments

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pat g

Bossier City, US

13 complaint

25 comments

pat g of Bossier City, US

Nov 30, 2023 1:51 pm EST

This is the way Synchrony does business. They have a reputation of being third rate but I would not give them that much credit. I cancelled all cards backed by synchrony and gave the $400 a month interest to reputable companies.

Synchrony Bank - Closing accounts with 100% good standing - had for years 175

Synchrony Bank - billing and customer service 12

Synchrony Bank - Closing of all accounts 75

Synchrony Bank - Unethical Behavior 1

Synchrony Bank - they closed my account without my agreement

Synchrony Bank - Access to billing

Synchrony Bank - Refund payment for 178.00 immediately 2

Synchrony Bank - Bottom feeder credit cards 1

Synchrony Bank - Login

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Synchrony Bank Contacts

Synchrony Bank phone numbers

+1 (866) 419-4096
+1 (866) 419-4096

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Customer Service

+1 (866) 893-7864
+1 (866) 893-7864

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CareCredit

+1 (800) 677-0718
+1 (800) 677-0718

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CareCredit, Open An Account

+1 (866) 226-5638
+1 (866) 226-5638

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Savings Products

+1 (800) 333-1082
+1 (800) 333-1082

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Small-Medium Sized Businesses

+1 (866) 838-0655
+1 (866) 838-0655

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Prospective Business Partners

+1 (800) 859-9975
+1 (800) 859-9975

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Healthcare Providers

+1 (800) 300-3046
+1 (800) 300-3046

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Healthcare Providers, Prospective Partners

+1 (855) 875-1850
+1 (855) 875-1850

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Digital Help Desk

More phone numbers

Synchrony Bank emails

nationalsales@syf.com

100%
Confidence score: 100%

Support

nicole.ward@synchrony.com

98%
Confidence score: 98%

Synchrony Bank address

950 Forrer Blvd, Dayton, Ohio, 45420, United States

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Nov 19, 2024