Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Banks Synchrony Bank Fraudulent banking behavior
Synchrony Bank

Synchrony Bank review: Fraudulent banking behavior

A
Author of the review
1:11 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Back in 2021, I encountered medical issues that prevented me from working and paying my payments on time. Synchrony sent a reduced settlement offer of 3 payments of nearly $800 per payment. I couldn't afford this, so I had called in to secure a new settlement offer. To which I got approved for 12 monthly payments of $150 per payment. All agreements were done over the phone, and I was supposed to receive a letter confirming the agreement. I never received any letter, and after taking 2 of my payments, the bank stopped collecting and reverted back to their first offer letter that I never agreed to. I called to verify the problem to which their customer support was never helpful, they would not adhere to my request of sending me all available documents and phone recordings and would not allow me to talk to a manager or someone who could resolve my issue. Each time I've reached out to get this matter settled, they ignored me and never return calls, emails or letters. Are their claims to support customers and willingness to resolve issues are lies and fraud at best.

Desired outcome: I would like the debt cleared, and $100,00 for emotional, financial and credit damages.

Confidential Information Hidden: This section contains confidential information visible to verified Synchrony Bank representatives only. If you are affiliated with Synchrony Bank, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Synchrony Bank reviews & complaints

Synchrony Bank - Closing accounts with 100% good standing - had for years 175
Synchrony Bank - billing and customer service 12
Synchrony Bank - Closing of all accounts 75
Synchrony Bank - Unethical Behavior 1
Synchrony Bank - they closed my account without my agreement
Synchrony Bank - Access to billing
Synchrony Bank - Refund payment for 178.00 immediately 2
Synchrony Bank - Bottom feeder credit cards 1
Synchrony Bank - Login
Synchrony Bank - Loan
View all Synchrony Bank reviews and complaints

  1. Synchrony Bank Contacts

  2. Synchrony Bank phone numbers
    +1 (866) 419-4096
    +1 (866) 419-4096
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number
    Customer Service
    +1 (866) 893-7864
    +1 (866) 893-7864
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number
    CareCredit
    +1 (800) 677-0718
    +1 (800) 677-0718
    Click up if you have successfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number
    CareCredit, Open An Account
    +1 (866) 226-5638
    +1 (866) 226-5638
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number
    Savings Products
    +1 (800) 333-1082
    +1 (800) 333-1082
    Click up if you have successfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number
    Small-Medium Sized Businesses
    +1 (866) 838-0655
    +1 (866) 838-0655
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number
    Prospective Business Partners
    +1 (800) 859-9975
    +1 (800) 859-9975
    Click up if you have successfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number
    Healthcare Providers
    +1 (800) 300-3046
    +1 (800) 300-3046
    Click up if you have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number
    Healthcare Providers, Prospective Partners
    +1 (855) 875-1850
    +1 (855) 875-1850
    Click up if you have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number
    Digital Help Desk
    More phone numbers
  3. Synchrony Bank emails
  4. Synchrony Bank address
    950 Forrer Blvd, Dayton, Ohio, 45420, United States
  5. Synchrony Bank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Synchrony Bank Category
Synchrony Bank is ranked 51 among 414 companies in the Banks category
#49 Citizens Bank Citizens Bank #50 Ing Bank Ing Bank #51 Synchrony Bank Synchrony Bank #52 SECU SECU #53 ABSA Bank ABSA Bank

Most discussed Synchrony Bank complaints

Closing accounts with 100% good standing - had for years
14
(opinions to this review)
 Closing of all accounts
3
(opinions to this review)
 Credit card (care card) fraud
2
(opinions to this review)
 Care Credit illegal charges
1
(opinions to this review)
 Credit cards
1
(opinions to this review)
Synchrony Bank Alternatives
Klarna Bank 36 reviews ACU of Texas 3 reviews Delta Community Credit Union 6 reviews TCF Bank 121 reviews Banque Atlantique 15 reviews